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    Grand Riviera Princess All Suites Resort & Spa

    Prolongacion 5ta Avenida Mza 20 Lote 006, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    3/9/2017 4/9/2017
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    US$190
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    Traveller (9890)
    Pool & Beach (1912)
    Room & Suite (1475)
    Grand Velas Riviera Maya
    3,195 reviews
    #2 of 211 hotels in Playa del Carmen
     
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    Le Reve Hotel & Spa
    834 reviews
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    Grand Sunset Princess All Suites Resort
    8,890 reviews
    #72 of 211 hotels in Playa del Carmen
     
    Overview
    • Excellent45%
    • Very good31%
    • Average14%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “sports bar” (554 reviews)
    “fondue” (371 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Grand Riviera Princess All Suites Resort & Spa
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    Grand Velas Riviera Maya
    3,195 reviews
    #2 of 211 hotels in Playa del Carmen
     
    Occidental at Xcaret Destination
    12,606 reviews
    #69 of 211 hotels in Playa del Carmen
     
    Le Reve Hotel & Spa
    834 reviews
    #99 of 211 hotels in Playa del Carmen
     
    Grand Sunset Princess All Suites Resort
    8,890 reviews
    #72 of 211 hotels in Playa del Carmen
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (8,229)
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    There are newer reviews for Grand Riviera Princess All Suites Resort & Spa
    See the most recent reviews

    11 - 15 of 6,126 reviews

    Reviewed 5 days ago

    Visited Grand Princess July 24 - Aug 2, with my wife and two daughters. Upon arrival we were upgraded to a Platinum room which was excellent as we had just booked a basic normal room for the 4 of us. I would highly recommend an...More

    2  Thank Jonny F
    Response from Pilar O, Community Manager at Grand Riviera Princess All Suites Resort & SpaResponded 2 days ago

    Dear Jonny F, We loved the way that you described the incredible experience you lived at Grand Riviera Princess Hotel. We are very proud to know that our staff made your stay more special. Our staff attaches a great importance to our guests’ well-being and...More

    Reviewed 5 days ago via mobile

    after having the best time of my life in Cancun iberostar in 2014 I saved hard to go back to mexico . first impressions are not good . barb wire and high breeze block walls as you come in .the swim out room was awesome...More

    2  Thank Daniel S
    Response from Pilar O, Community Manager at Grand Riviera Princess All Suites Resort & SpaResponded 2 days ago

    Dear Daniel S, We truly regret the inconveniences you had during their stay. We are always worried about our guest’s well-being and strive to make holidays at our property an unforgettable experience. Please accept our apologies for all the inconveniences you experienced during your stay...More

    Reviewed 6 days ago

    Great experience and the beach for example was all what I expected before. And particulary regarding the clientele of the hotel, I was surprised with pleasure to see most Mexicaners. The weather finally was fine and no hurricanes were disturbing my journey wich was rather...More

    Review collected in partnership with this hotel
    1  Thank jfm_quebec
    Response from Pilar O, Community Manager at Grand Riviera Princess All Suites Resort & SpaResponded 2 days ago

    Dear jfm_quebec, Thank you for sharing us your comments about your recent experience at Grand Riviera Princess. We look forward to welcoming you soon for another superb vacation! Sincerely,

    Reviewed 6 days ago via mobile

    I stayed here with my 2 daughters from 7-14 August. I had booked a family swim up room. Once we arrived we were told there were no swim up rooms available and would receive a *free upgrade* to platinum. If I had wanted platinum I...More

    1  Thank Sarah G
    Response from Pilar O, Community Manager at Grand Riviera Princess All Suites Resort & SpaResponded 2 days ago

    Dear Sarah G, Please, accept our apologies for not living up to your expectations and thank you so much for the taking the time to write this review as it gives us the opportunity to improve. Your feedback is of the utmost importance to us...More

    Reviewed 6 days ago

    Nice resort for its value,but not 5 stars-[ I will give 3plus ] ,resort is big, hard to control and see the difference between what you paid for ,everything looks the same,pools are old,tile patches felling off in the pool,easy to get hurt during walking...More

    Review collected in partnership with this hotel
    Thank creativehf
    Response from Pilar O, Community Manager at Grand Riviera Princess All Suites Resort & SpaResponded 2 days ago

    Dear creativehf, Thank you so much for taking the time to leave us your feedback on your recent experience at Grand Riviera Princess. In regards to seaweed, this is not the first time this has happened and we are not the only ones being affected....More

    Grand Velas Riviera Maya
    3,195 reviews
    #2 of 211 hotels in Playa del Carmen
     
    Occidental at Xcaret Destination
    12,606 reviews
    #69 of 211 hotels in Playa del Carmen
     
    Le Reve Hotel & Spa
    834 reviews
    #99 of 211 hotels in Playa del Carmen
     
    Grand Sunset Princess All Suites Resort
    8,890 reviews
    #72 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$186 - US$527 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #30 Green Hotel in Playa del Carmen
    • #44 Top resorts Hotel in Playa del Carmen
    • #49 Luxury Hotel in Playa del Carmen
    • #56 On the Beach Hotel in Playa del Carmen
    • #63 Romantic Hotel in Playa del Carmen
    • #69 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 674
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Expedia, Travelocity, Cheap Tickets, Hotwire, Cancelon, HotelsforEveryone, HotelQuickly, TripOnline SA and getaroom.com so you can book your Grand Riviera Princess All Suites Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Riviera Princess All Suites Resort And Spa ,
    • Grand Riviera Princess All Hotel Playa Del Carmen ,
    • Grand Riviera Princess Hotel ,
    • Grand Riviera Princess All Suites Resort & Spa Riviera Maya, Mexico - Playa Del Carmen
    Add Photo Photos
    Traveller (9890)
    Pool & Beach (1912)
    Room & Suite (1475)
    Dining (674)
    Hotel & Grounds (5824)
    Bathroom (211)
    Family and Play Areas (107)
    Business Centre & Event Rooms (28)
    Nearby
    Occidental at Xcaret Destination
    12,606 reviews
    3.73 km away
     
    Grand Sunset Princess All Suites Resort
    8,890 reviews
    .32 km away
     
    Grand Velas Riviera Maya
    3,195 reviews
    .77 km away
     
    Le Reve Hotel & Spa
    834 reviews
    .97 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    mitzes
    21 August 2017|
    AnswerShow all 2 answers
    Response from ramblindan2017 | Reviewed this property |
    Hi, totally agree with Warren S answer. We brought USD. Almost all the stores in the main shopping area listed prices in U.S. dollars. The only store I came across that didn't list in U.S dollars was the Playa Del Carmen... More
    1
    Vote
    MandyMiltonKeynes
    20 August 2017|
    Answer
    Response from ramblindan2017 | Reviewed this property |
    Hi, This resort has a food hut on the beach which serves hamburgs and hot dogs and such. The problem? people feel the need to feed the coatis that hang around the food area. This is what causes these racoon like creatures to... More
    0
    Votes
    Room Tips
    "Rooms near the beach are better if you like the ocean; however, it is a long walk to the main lobby."
    Read review
    "book platinum or swim out room"
    Read review
    "stay in the new part"
    Read review
    "al rooms have good view because the grounds are loveeeeeeelyyyy"
    Read review
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