We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
3/9/2017 4/9/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Grand Riviera Princess All Suites Resort & Spa

    Prolongacion 5ta Avenida Mza 20 Lote 006, Playa del Carmen 77710, Mexico
    Save
    Best prices for your stay
    3/9/2017 4/9/2017
    US$225
    US$209
    SAVE US$16
    US$225
    Traveller (9888)
    Pool & Beach (1912)
    Room & Suite (1475)
    Grand Velas Riviera Maya
    3,193 reviews
    #2 of 211 hotels in Playa del Carmen
     
    Occidental at Xcaret Destination
    12,606 reviews
    #69 of 211 hotels in Playa del Carmen
     
    Le Reve Hotel & Spa
    834 reviews
    #99 of 211 hotels in Playa del Carmen
     
    Grand Sunset Princess All Suites Resort
    8,886 reviews
    #72 of 211 hotels in Playa del Carmen
     
    Overview
    • Excellent45%
    • Very good31%
    • Average14%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “sports bar” (554 reviews)
    “fondue” (371 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Grand Riviera Princess All Suites Resort & Spa
    {"containerClass":null,"containerAttributes":null,"widget":{"moduleList":["handlers"],"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget"},"scriptFlags":null}
    Grand Velas Riviera Maya
    3,193 reviews
    #2 of 211 hotels in Playa del Carmen
     
    Occidental at Xcaret Destination
    12,606 reviews
    #69 of 211 hotels in Playa del Carmen
     
    Le Reve Hotel & Spa
    834 reviews
    #99 of 211 hotels in Playa del Carmen
     
    Grand Sunset Princess All Suites Resort
    8,886 reviews
    #72 of 211 hotels in Playa del Carmen
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 2 partner sites to see rooms from US$209.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "a5589f38774445e088bddab2b04fd3e2", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":796925,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[116088836],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":9,"year":2017},"checkout":{"day":4,"month":9,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":209,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"a5589f38774445e088bddab2b04fd3e2","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":225,"lowestMetaPrice":209,"additionalPartner":false,"highestMetaPriceDisplay":225,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":225,"lowestMetaPrice":209,"highestMetaPriceDisplay":225,"hotelName":"Grand Riviera Princess All Suites Resort & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImE1NTg5ZjM4Nzc0NDQ1ZTA4OGJkZGFiMmIwNGZkM2UyIiwiQUlLIjoiNGIzOTZmNjAwMTkyNDY0YWE0OTMyNzZhMDUxZjM3MjAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "03/09/2017", "checkOut": "04/09/2017", "lowestPrice": "US$209", "hasDates": true, "hacComplete": true, "contentIdMappings": {"68969337":"CancelonIB","116088836":"GetARoom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"moduleList":["handlers","tracking"],"name":"ibex_room_grid_hsx","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"template":"ibex_room_grid_hsx__widget"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"moduleList":["handler"],"name":"ibex_mismatch_message","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"template":"ibex_mismatch_message__widget"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"moduleList":[],"name":"ibex_room_grid_row_hsx","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"template":"ibex_room_grid_row_hsx__widget"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (8,226)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 6,124 reviews

    Reviewed yesterday via mobile

    Booked into a Junior suite with my wife and two kids, aged 10 and 16. Only one big bed and a sofa!! Having paid the best part of 7 grand for two weeks here the least I expected was two separate beds for my kids....More

    Thank gunners1886
    Reviewed 2 days ago

    I would not recommend this resort to anyone. The courtesy of the staff was hit or miss. The manager and front desk staff were far from accommodating. We had to wait almost an hour past check in time before our room was ready. The staff...More

    2  Thank Tiarra N
    Reviewed 2 days ago via mobile

    So I got here today, August 20th and had booked the Family Junior deluxe swimout room. When I got here they told me sorry but they had overbooked and were going to upgrade me to Platinum. I have no swimout and I'm on the other...More

    3  Thank Kim Y
    Reviewed 3 days ago

    We were in the Platinum area . We loved Yara in the pool bar area. She was very accommodating and fun to be around. We want to recognize Eric and in pool bar and Fausto in the Snack Riviera restaurant. These people were wonderful and...More

    2  Thank forbm
    Response from Pilar O, Community Manager at Grand Riviera Princess All Suites Resort & SpaResponded 2 days ago

    Dear forbm, We are absolutely delighted to read that you appreciate the proactivity and kindness of our staff, especially from Yara, Eric and Fausto. We totally understand you, but the rocky beach is the result of a natural erosion process, water shoes are recommendable especially...More

    Reviewed 3 days ago

    My boyfriend and I are just back from a two week stay at the Grand Riviera, on arrival the hotel is stunning and the grounds are beautiful. We were able to check in straight away and arrived at our room with our cases brought up...More

    3  Thank emilystannard94
    Response from Pilar O, Community Manager at Grand Riviera Princess All Suites Resort & SpaResponded 2 days ago

    Dear emilystannard94, First of all, thank you for choosing Grand Riviera Princess as your holiday destination and for taking the time to share your comments with our Trip Advisor readers. We totally understand that no one expects this kind of incidents on vacations, fortunately, went...More

    Grand Velas Riviera Maya
    3,193 reviews
    #2 of 211 hotels in Playa del Carmen
     
    Occidental at Xcaret Destination
    12,606 reviews
    #69 of 211 hotels in Playa del Carmen
     
    Le Reve Hotel & Spa
    834 reviews
    #99 of 211 hotels in Playa del Carmen
     
    Grand Sunset Princess All Suites Resort
    8,886 reviews
    #72 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$186 - US$527 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #30 Green Hotel in Playa del Carmen
    • #44 Top resorts Hotel in Playa del Carmen
    • #49 Luxury Hotel in Playa del Carmen
    • #56 On the Beach Hotel in Playa del Carmen
    • #63 Romantic Hotel in Playa del Carmen
    • #69 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 674
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Travelocity, Hotels.com, Cheap Tickets, Hotwire, HotelsforEveryone, Cancelon, TripOnline SA, HotelQuickly and getaroom.com so you can book your Grand Riviera Princess All Suites Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Riviera Princess All Suites Resort And Spa ,
    • Grand Riviera Princess All Hotel Playa Del Carmen ,
    • Grand Riviera Princess Hotel ,
    • Grand Riviera Princess All Suites Resort & Spa Riviera Maya, Mexico - Playa Del Carmen
    Add Photo Photos
    Traveller (9888)
    Pool & Beach (1912)
    Room & Suite (1475)
    Dining (674)
    Hotel & Grounds (5822)
    Bathroom (211)
    Family and Play Areas (107)
    Business Centre & Event Rooms (28)
    Nearby
    Occidental at Xcaret Destination
    12,606 reviews
    3.73 km away
     
    Grand Sunset Princess All Suites Resort
    8,886 reviews
    .32 km away
     
    Grand Velas Riviera Maya
    3,193 reviews
    .77 km away
     
    Le Reve Hotel & Spa
    834 reviews
    .97 km away
     
    Nearby Restaurants
    Saffron
    267 reviews
    1.44 km away
    Coco's Cabanas
    167 reviews
    .67 km away
    Piaf Restaurant
    99 reviews
    .91 km away
    Restaurante Frida
    90 reviews
    .88 km away
    Nearby Attractions
    Co.Cos Culinary School & Catering
    231 reviews
    1.56 km away
    Scuba Libre
    511 reviews
    1.25 km away
    Kitemex
    90 reviews
    .50 km away
    DiveXplor
    89 reviews
    1.14 km away
    Ask a question
    Questions & Answers
    mitzes
    21 August 2017|
    AnswerShow all 2 answers
    Response from ramblindan2017 | Reviewed this property |
    Hi, totally agree with Warren S answer. We brought USD. Almost all the stores in the main shopping area listed prices in U.S. dollars. The only store I came across that didn't list in U.S dollars was the Playa Del Carmen... More
    1
    Vote
    MandyMiltonKeynes
    20 August 2017|
    Answer
    Response from ramblindan2017 | Reviewed this property |
    Hi, This resort has a food hut on the beach which serves hamburgs and hot dogs and such. The problem? people feel the need to feed the coatis that hang around the food area. This is what causes these racoon like creatures to... More
    0
    Votes
    Room Tips
    "Rooms near the beach are better if you like the ocean; however, it is a long walk to the main lobby."
    Read review
    "book platinum or swim out room"
    Read review
    "stay in the new part"
    Read review
    "al rooms have good view because the grounds are loveeeeeeelyyyy"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing