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Rosewood Mayakoba

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Rosewood Mayakoba
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1,537 Reviews from our TripAdvisor Community

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Showing 1,369: English reviews
Baltimore, Maryland
Reviewed 18 June 2015

Be prepared to be completely transported to paradise! The hotel grounds are magical, the staff is flawless, the location is serene but convenient to other hotels and exploration. Kids welcome but hotel maintains tranquility and separation. Best spa massage ever. Yoga in a hut on the lagoon was amazing. Rooms are glamourous but not overdone. Rooftop plunge pool was amazing....

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1Thank gwyn w
Reviewed 18 June 2015 via mobile

Beautiful resort with impeccable service. The rooms well appointed with great bathrooms with a big tub and great outdoor shower. Even the entry level villas are very roomy and beautiful with plunge pools, outdoor showers and deck on the roof. So there is no reason to upgrade unless you want to get closer to the beach. The food at Playa...

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1Thank ywerber
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear ywerber, Your review is incredibly considerate and it’s wonderful to hear that you had such a memorable experience at our resort. We want our guests to feel as comfortable as possible during their getaways. We regret to hear that the weather was less than accommodating. In the event of rain, we can provide you with a choice of DVDs,...

Albuquerque
Reviewed 17 June 2015 via mobile

This beautiful hotel was absolutely amazing to stay at! No matter what you need you have a butler to help you get it and you can send him/her messages through an app. The weather has been unfortunate so during raining times, all pay-per-view movies and popcorn are free! They also arranged for numerous indoor get togethers like pizza making, wine...

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7Thank Dadwith3kids
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Dadwith3kids, On behalf of our entire staff, thank you for sharing such a detailed, thoughtful review. We are pleased to have had the chance to serve you and share the unique Rosewood Mayakoba experience. It is always inspiring to hear from guests who have enjoyed a memorable family getaway, and we will certainly let Nathan know that the extra...

Athens, Georgia
Reviewed 15 June 2015 via mobile

So overall this place is fabulous. We got the beach front suite and you can't go wrong. Steps from the beach, private pool, steps to ocean and butler service. There is only one other hotel I've Ever stayed at that's nicer than this place. I really liked that you are on the beach but still have the jungle type area....

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6Thank aer151
Westlake Village, California, USA
Reviewed 15 June 2015

Excellent location, beautiful beaches! Very short ride from the Airport, about 30 minutes. Some travel sites indicate over an hour but this was not our experience. Here is a great story. I usually book travel through AMEX Platinum travel. In this booking I called both AMEX and the Rosewood to determine the best accommodations for the 4 of us, My...

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7Thank Mitch W
Tempe, Arizona
Reviewed 12 June 2015

We stayed at the Rosewood Mayakoba for 6 nights and they were the best ever. We splurged and stayed in a beachfront suite, It was worth every penny. We were feet from the beach and had our own little plunge pool; the staff adjusted the temperature to our liking. The bathroom was huge and the giant tub surrounded by glass...

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5Thank Deanna S
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Deanna S, It is our hope that guests of Rosewood Mayakoba can enjoy a perfect vacation, and we are thrilled that you enjoyed your stay. There is truly nothing that is too much to ask of our team, and we will be sure to let Nick, Fermin, Christian, and Miguel Angel know of your kind words. Whether simply providing...

Westport, Connecticut
Reviewed 5 June 2015

AMAZING experience!! I have stayed at many high-end hotels/resorts and this was by far the most memorable experience I have had. The grounds are beautiful, the physical structures are beautiful, and the service is unbelievable. From the moment you arrive, you are treated like royalty - everyone knows your name, is extremely friendly, and wants to make your stay enjoyable....

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4Thank lisa d
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Lisa D, We can't thank you enough for your kind words about our resort and service. At Rosewood Mayakoba, we hope that every guest experiences the warm and personalized service that you felt throughout your stay. We will pass on your compliments our dedicated staff, especially those behind the delicious menus at our award-winning restaurants. We would love to...

Sacramento, CA
Reviewed 5 June 2015

The Rosewood Mayakoba is a genuinely first class experience that I highly recommend to any traveler with a suitable budget. I was picked up at the airport in Cancun by the hotel’s driver. Splurge on this feature. Anyone who has been to Mexico knows the scrum of timeshare salesmen offering rides at the airports, so having your own ride booked...

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11Thank mbinsac
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear mbinsac, Thank you for your review, which we truly appreciate. We are so pleased to know that from the moment you stepped into the Rosewood Mayakoba SUV, you felt relaxed and refreshed. This is how we want our guests to feel at every point in their stay, so thank you for sharing! Your Lagoon Suite was a wonderful choice...

Reviewed 3 June 2015

This hotel is an absolutely beautiful property. From check in to check out, the staff went above and beyond to customize our experience. Every possible need was met- champagne by the pool, coconut smoothies on the beach. Every detail is executed seamlessly. Yes, the hotel is expensive, but it was well worth it. We left feeling refreshed and pampered. This...

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1Thank Caroline T
California
Reviewed 3 June 2015

I have been to quite a few high end properties and love writing reviews on them. Some of my favorites over the years includes: Le Meridien Koh Samui (Thailand), Peninsula Bangkok, The Four Seasons Maui, Montage Laguna Beach, and The Grand Del Mar. This one has taken the cake thus far...I was privileged enough to be invited as part of...

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4Thank Saysum
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear saysum, Your review was a delight to read, and we thank you for taking the time to share your thoughts. It is wonderful to know you could join your friend for a stay in the Mayakoba Suite, one of our finest accommodations. What with the view of both the ocean and the lagoon, you could truly enjoy the way...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Rosewood Mayakoba is situated on the Riviera Maya. This luxury resort in Mexico offers spacious suites and is located south of Cancun and north of the charming seaside village of Playa del Carmen.Surrounded by the emerald embrace of the jungle and caressed by warm Carribbean breezes, is a resort of rare luxury and indulgence. Rosewood Mayakoba is imbued with the unique spirit of Mexico's Yucatan Peninsula. A journey to this serene world, immersed in the dense green perfume of the jungle, captivates the soul with unimaginable tropical beauty,and pure, simple refinement. The ecological enclave of Mayakobá is a new, enlightened model of true luxury hospitality that celebrates the land without compromising it. Mayakoba embraces the government restrictions on development and mangrove preservation which has always been a top priority for the developers and designers. The Madrid-based construction company OHL, with 25 years of experience in Mexico, owned the land for many years before choosing how to build upon it. ... more   less 

Additional Information about Rosewood Mayakoba

Address: Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €715 - €2,265 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rosewood Mayakoba 5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Rosewood Mayakoba Hotel Playa Del Carmen
Rosewood Mayakoba Playa Del Carmen
Rosewood Mayakoba Riviera Maya, Mexico - Playa Del Carmen
Hotel Style:
#1 Luxury Hotel in Playa del Carmen
#1 On the Beach Hotel in Playa del Carmen
#1 Spa Hotel in Playa del Carmen
#1 Top resorts Hotel in Playa del Carmen
#2 Romantic Hotel in Playa del Carmen
#4 Business Hotel in Playa del Carmen
#11 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Rosewood Mayakoba staff and other travellers.
140 questions
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london
Old Tappan, New Jersey
Ottawa, Canada
1 month ago

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Questions? Get answers from Rosewood Mayakoba staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Eat at Agave Azul for the most amazing sushi!”
 of 5 bubbles 918leahw, 17 Feb 2017 | Read review
“For Lagoon rooms - request sun time you prefer if important, the rooms face all different directions;”
 of 5 bubbles weebarona, 17 Feb 2017 | Read review
“We've stayed in a beach unit both times - they're plenty large and have a great view.”
 of 5 bubbles dlepoff, 14 Feb 2017 | Read review
“We were in room 212 and really enjoyed the location. Our friends were in 314 and it was a little closer to the beach but in the same room class. ”
 of 5 bubbles JustinandBrookeP, 13 Feb 2017 | Read review
“Beachfront if you have the budget”
 of 5 bubbles paddock_rat, 13 Feb 2017 | Read review
5 of 5