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Rosewood Mayakoba

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Rosewood Mayakoba
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1,578 Reviews from our TripAdvisor Community

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Showing 1,407: English reviews
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boca
Reviewed yesterday NEWvia mobile

My best friend and I planned a girls three day weekend at rosewood Mayakoba and to say the resort exceeded all expectations is not enough! The service is exceptional, the staff caters to your every need and the staff is everywhere so you can always find a smiling member to help with anything. The spa is 100% the nicest spa...

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Helpful?
Thank teri g
Annapolis, Maryland
Reviewed yesterday NEW

My recent stay at Rosewood Mayakoba was a wonderful experience. The property is lovely and intimate, the staff was so responsive to every need. Every detail was covered and some even surprised us. Very nice. Well worth it. We stayed in a deluxe over lagoon suite. Very roomy and quiet. Bike rides to the beach club were easy and fun...

Review collected in partnership with Rosewood Hotels & Resorts
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Thank denisea876
Atlanta, Georgia
Reviewed 2 days ago NEW

Service, service, service! Obviously it is incredibly important to the resort because every single employee was friendly and knowledgeable about everything. An incredibly place for families &a couples!

Review collected in partnership with Rosewood Hotels & Resorts
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Thank michael s
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Michael s, We are pleased to have had the honor of serving you on your recent visit to Rosewood Mayakoba. The satisfaction of our guests is very important to us and we are very glad to hear you were impressed by our commitment to providing world-class service and friendly assistance throughout your stay. We would love to welcome back...

Moorestown, New Jersey
Reviewed 4 days ago NEW

Great resort staffed by great people! Ew had an ocean front room this time and it was great - could go to the pool and be with people or stay by our room on the beach with privacy. The beach waiters were very good. Food is excellent. Only comments- and they are minimal would be softer mattresses and a swim-up...

Review collected in partnership with Rosewood Hotels & Resorts
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1Thank kimberly k
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear kimberly k, Our oceanfront guest rooms are perfect for those wishing for both optimum privacy and close access to the Punta Bonita pool, and we are glad to hear you were pleased with your visit. We hope you’ll think of us when dreaming of another luxurious escape at a world class resort along one of the finest beachfronts in...

Lancaster PA
Reviewed 6 days ago NEW

We just returned from our fifth stay at this fabulous resort. People often ask us why we repeatedly return to the same resort instead of trying new ones. Although we do visit other resorts, we keep coming back to the Rosewood because it is perfection in every aspect. When we want complete bliss, tranquility and relaxation in an ultra-luxe resort,...

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7Thank timrobin
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear timrobin, Thank you for the extraordinary review of your vacation at Rosewood Mayakoba and for your loyalty to our resort. As you mentioned, our staff works very hard to ensure that the time our guests spend with us in Playa del Carmen is as flawless and enjoyable as possible. We are proud of our incredible team and their overwhelming...

Chicago, Illinois
Reviewed 1 week ago

This hotel is amazing and if you were going to splurge for a special occasion, this would be the place. The hotel staff has every single detail and every single possible need of yours taken care of. You even have a personal butler on call. The facilities were pristine and the lagoon by the ocean added an extra special touch.

Review collected in partnership with Rosewood Hotels & Resorts
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Thank 755lingh
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear 755lingh, Thank you for sharing a wonderful review with us following your recent stay at Rosewood Mayakoba. We must agree with you regarding the pristine beauty of our paradise, breathtaking ocean views and the world-class level of service provided by our staff. It was a pleasure serving you during your visit to celebrate your special occasion and appreciate your...

Westfield, New Jersey
Reviewed 1 week ago

My family travels extensively and I generally do not write reviews. After my visit to Rosewood Mayakoba (RM), I was compelled to write a review. For those of us who still value service, rest assured investing in and cultivating the guest experience is the only priority at RM! Every team member from the bell hop to the managing director loves...

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1Thank 851press
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear 851press, Thank you for taking the time to share a wonderful review with us following your stay at Rosewood Mayakoba. We are pleased to hear you and your family enjoyed our exceptional service, luxurious accommodations, fine restaurants, and our spectacular landscaping and natural scenery. We are also quite happy you mentioned La Ceiba and the excellent dining experience you...

Washington DC, District of Columbia
Reviewed 1 week ago via mobile

World class. Worth every penny (and it's a lot of pennies). From the moment you fall under their hospitality until the time you leave you will be treated like the most important person in the world. It is absolutely delightful. Exceptional staff - every single one, and that's not hyperbole. The guest managers, butlers, housekeepers, grounds crew, restaurant servers, beach...

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1Thank BubbaWon
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear BubbaWow, Thank you for the charming review of your experience as a guest at Rosewood Mayakoba. From our exceptional staff, to the spectacular fine dining and cuisine found at La Ceiba and Agave Azul, our goal as a Rosewood resort is to provide our guests with an unparalleled experience in exquisite luxury and personalized service. We are thrilled to...

Reviewed 1 week ago

This is the first review I have ever written. We went down to this Rosewood property never having been to this part of Mexico. I love the first time you go to a new place, seeing it for the first time. We arrived after dark and were met at the airport by someone at from the hotel. They grabbed our...

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6Thank Woodymur
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Woodymur, Thank you for telling the story of your first visit to Rosewood Mayakoba. I was so pleased to see you both at La Ceiba. It is such a wonderful way to get a true sense of our hospitality and connect with the people who make our resort so special. In particular, I will let LuAnn, Nick, and Marin...

Houston, Texas
Reviewed 1 week ago

Just the perfect place for a beach vacation!!!! It's a 10 stars for me!! Awesome from the moment they picked you up at airport! I don't have enough words to describe our great experience in this magical place!

Review collected in partnership with Rosewood Hotels & Resorts
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1Thank AnthonyandGaby
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear AnthonyandGaby, Ten stars says so much, and we cannot thank you enough. Our aim is to make sure you can ease into relaxation mode the moment you step outside the airport up until, unfortunately, it is time to say goodbye. We enjoyed having you with us, and we hope your next visit comes sooner rather than later. Sincerely, Daniel...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Rosewood Mayakoba is situated on the Riviera Maya. This luxury resort in Mexico offers spacious suites and is located south of Cancun and north of the charming seaside village of Playa del Carmen.Surrounded by the emerald embrace of the jungle and caressed by warm Carribbean breezes, is a resort of rare luxury and indulgence. Rosewood Mayakoba is imbued with the unique spirit of Mexico's Yucatan Peninsula. A journey to this serene world, immersed in the dense green perfume of the jungle, captivates the soul with unimaginable tropical beauty,and pure, simple refinement. The ecological enclave of Mayakobá is a new, enlightened model of true luxury hospitality that celebrates the land without compromising it. Mayakoba embraces the government restrictions on development and mangrove preservation which has always been a top priority for the developers and designers. The Madrid-based construction company OHL, with 25 years of experience in Mexico, owned the land for many years before choosing how to build upon it. ... more   less 

Additional Information about Rosewood Mayakoba

Address: Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €700 - €1,736 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rosewood Mayakoba 5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Rosewood Mayakoba Hotel Playa Del Carmen
Rosewood Mayakoba Playa Del Carmen
Rosewood Mayakoba Riviera Maya, Mexico - Playa Del Carmen
Hotel Style:
#1 Top resorts Hotel in Playa del Carmen
#1 On the Beach Hotel in Playa del Carmen
#1 Luxury Hotel in Playa del Carmen
#1 Spa Hotel in Playa del Carmen
#2 Romantic Hotel in Playa del Carmen
#8 Green Hotel in Playa del Carmen
#11 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Rosewood Mayakoba staff and other travellers.
146 questions
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london
Old Tappan, New Jersey
Ottawa, Canada
2 months ago

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Questions? Get answers from Rosewood Mayakoba staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you meet your butler right away, and know how to get in touch with him/her. They are a big help during your stay. And like I said in my review, I liked the lagoon suite. Easy walk to the main part of the property, restaurants, spa and pools and a nice, quick bike ride to the beach. We enjoyed this option. Split our time evenly between pools and beach.”
 of 5 bubbles denisea876, 27 Mar 2017 | Read review
“All are wonderful”
 of 5 bubbles timrobin, 22 Mar 2017 | Read review
“The lowest room category the lagoon suite is amazing with a lagoon view, private patio and rooftop sundeck!”
 of 5 bubbles 851press, 21 Mar 2017 | Read review
“Beachfront or lagoon”
 of 5 bubbles Woodymur, 18 Mar 2017 | Read review
“we loved the rooms on the beach, but there were several pools and lagoon rooms that were very interesting”
 of 5 bubbles lynnsM689EI, 13 Mar 2017 | Read review
5 of 5