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Rosewood Mayakoba

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Rosewood Mayakoba
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1,499 Reviews from our TripAdvisor Community

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Showing 1,334: English reviews
Reviewed 3 days ago NEWvia mobile

This resort is probably my favorite one so far. Booked an island suite. The room is spacious and beautiful. Floor to ceiling window offers great lake view from the room. Plunge pool (heated), living room, bathroom on the first floor. Also a dock is available for this type of room, so could get to the room via boat if you...

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Thank Foxx_XX18
Los Angeles, California
Reviewed 3 days ago NEW

The most magical place ever... And I have been to many places ... But every second every person is interested in your happiness... And I have asked them all about theirs ... They love working here ....so thank you to rosewood for taking care of their employees ... As they take care of us... It reminds me of how simple...

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Thank Lee R
Sevenoaks
Reviewed 3 days ago NEWvia mobile

This hotel was beyond perfection. We are planning to go back next year. The food and service is of the highest level. Food intolerances are well catered for. A real gem. Thank you. The suites are of the highest standard and our butlers were always helping us to make the stay relaxed and enjoyable.

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Thank Rose W
Charleston, South Carolina
Reviewed 1 week ago

Rosewood Mayakoba is unlike anything I have ever experienced. The food and property are certainly spectacular, but the staff is what really sets it apart. Every person from the private butlers to the pool staff and even the maintenance crews had an obvious passion for hospitality and their role at the property. After a week, it is very clear why...

Review collected in partnership with Rosewood Hotels & Resorts
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2Thank christianandeliz2017
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear christianandeliz2017, Thank you for sharing your thoughts and for your visit. From our gardeners to our butlers, our chefs to our water sport instructors, providing our guests with the absolute best service we can is our top priority. We hope this shines through in every moment you spend here. I appreciate you taking the time to write these compliments....

Middlesex
Reviewed 1 week ago

What a place this is. Everything about the resort is superb as can be seen from lots of other reviews. I'm privileged to have been able to stay at some of the best hotels in the world. Without a doubt the Rosewood Mayakoba is right up there. And I think the main reason for that is to do with the...

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1Thank GG1801
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear GG1801, Thank you for coming to our part of the world for the holidays. You certainly picked up on what we think is most important for our guests to experience—ultimate service and beautiful connections to nature. Living in such a gorgeous place and working with such talented people has inspired us to find new ways to surprise and delight...

Reviewed 1 week ago via mobile

We just returned tonight from our third trip in 7 months to Rosewood Mayakoba and can't wait to return. It simply doesn't get any better. I cannot overstate how amazing the customer service is and what a special place this resort is. It is perfection!!! Daniel Scott runs the best resort on earth. Thanks Daniel for another amazing stay at...

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1Thank Brad S
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Brad, Brad—you know I sincerely mean it when I say the pleasure was all ours. You have been a great guest around these parts. We love being able to call you a friend and show you what makes being in Mayakoba so special. I’ll tell everyone you mentioned here that Brad says hello and gracias for their service. Thank...

McKinney, Texas
Reviewed 1 week ago

We stayed in a oceanfront suite with a plunge pool. We had our own beach area as well. I could've been happy anywhere on the property but if you have a choice stay in one of these suites. I was wonderful to be right on the beach at night and in the morning as well as having beach service while...

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3Thank e s
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear e s, I am so glad to hear that you enjoyed your Beachfront Studio Suite. These are some of the most popular, considering pool service extends right to your patio. And truly, there is nothing like waking up to the sounds of the ocean. As you note, these luxurious accommodations, paired with the peaceful jungle setting, can make it...

Livingston, New Jersey
Reviewed 2 weeks ago

By far the most attentive staff ever experienced. They made our trip flawless and effortless. A special thanks to Daniel and Jose for being great hosts! Last, but definitely NOT least, Juan Pablo Luzo, for taking our family on a food journey like no other! Being in the event industry for over 20 years, this was, by far, the most...

Review collected in partnership with Rosewood Hotels & Resorts
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1Thank frederic2017
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear frederic2017, It’s wonderful to hear from you. The best part of being on this team is meeting people like you, who are so gracious and excited to learn about the Mayan culture that has shaped our resort. Jose and Juan Pablo will be so glad to hear from you again. Please stay in touch and come back soon. You...

NYC
Reviewed 2 weeks ago

This is truly an amazing resort. I cannot say enough great things about it. From the moment you arrive to the last boat ride or golf cart to the lobby for departure you are pampered and care free. Well worth the trip and cannot wait to go back.

Review collected in partnership with Rosewood Hotels & Resorts
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1Thank J2122BXerinr
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear J2122BXerinr, Thank you so much. Your sentiments will serve as motivation to continue serving our guests by being compassionate and detail-oriented. We hope every guest leaves feeling as amazed as you. Safe travels in the new year, and know you have a place to call home in Mayakoba. Sincerely, Daniel Scott Managing Director

Reviewed 2 weeks ago

Great hotel, staff super friendly and impeccable service can't think of one thing that they couldn't do. Great facilities as well. Only gripe would be the restaurants I would expect to be a little better, but still good food and a lot of variety - highly recommended overall!

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Thank Ilya K
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Ilya K, We appreciate your review and your recommendation. It is wonderful to hear that you describe your visit as “fantastic.” In terms of your dining experiences, it is disappointing to hear that you did not find your meals similarly exceeded expectations. If you have any specific feedback on the dishes or techniques you think we can improve on,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Parking
Official Description (provided by the hotel)
Rosewood Mayakoba is situated on the Riviera Maya. This luxury resort in Mexico offers spacious suites and is located south of Cancun and north of the charming seaside village of Playa del Carmen.Surrounded by the emerald embrace of the jungle and caressed by warm Carribbean breezes, is a resort of rare luxury and indulgence. Rosewood Mayakoba is imbued with the unique spirit of Mexico's Yucatan Peninsula. A journey to this serene world, immersed in the dense green perfume of the jungle, captivates the soul with unimaginable tropical beauty,and pure, simple refinement. The ecological enclave of Mayakobá is a new, enlightened model of true luxury hospitality that celebrates the land without compromising it. Mayakoba embraces the government restrictions on development and mangrove preservation which has always been a top priority for the developers and designers. The Madrid-based construction company OHL, with 25 years of experience in Mexico, owned the land for many years before choosing how to build upon it. ... more   less 

Additional Information about Rosewood Mayakoba

Address: Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €726 - €2,173 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rosewood Mayakoba 5*
Number of rooms: 128
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Cheap Tickets, Hotels.com and Travelocity so you can book your Rosewood Mayakoba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Rosewood Mayakoba Hotel Playa Del Carmen
Rosewood Mayakoba Playa Del Carmen
Rosewood Mayakoba Riviera Maya, Mexico - Playa Del Carmen
Hotel Style:
#1 On the Beach Hotel in Playa del Carmen
#1 Luxury Hotel in Playa del Carmen
#1 Top resorts Hotel in Playa del Carmen
#1 Spa Hotel in Playa del Carmen
#2 Romantic Hotel in Playa del Carmen
#4 Business Hotel in Playa del Carmen
#11 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Rosewood Mayakoba staff and other travellers.
137 questions
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london
Ottawa, Canada
19 days ago
Old Tappan, New Jersey

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would be surprised if there is a single room on this property that is not stunningly incredible.”
 of 5 bubbles christianandeliz2017, 6 Jan 2017 | Read review
“The rooms are absolutely amazing and as private as can be. Even the smallest was HUGE! We enjoyed the lagoon suite and would look to try a beach suite next time. ”
 of 5 bubbles J2122BXerinr, 3 Jan 2017 | Read review
“Rooms are lagoon view or beach, we prefer the lagoon.”
 of 5 bubbles C6139JLlaurenh, 2 Jan 2017 | Read review
“There are basically three sections (aside from the private homes). Oceanfront - Lagoon - Golf Course -”
 of 5 bubbles ScottTravel, 2 Jan 2017 | Read review
“The rooms are mind blowing.”
 of 5 bubbles juancarlosmP5985UV, 30 Dec 2016 | Read review
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