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Grand Hyatt Playa Del Carmen Resort

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Traveller (1893)
Panoramas (30)
Video (1)
Certificate of Excellence


Certificate of Excellence
Located on a privileged stretch of white sand, facing the turquoise waters of the Mexican Caribbean and surrounded by the energy and excitement of La Quinta Avenida - Fifth Avenue - , Hyatt Playa del Carmen will arrive to bring guests an intimate introduction to the Bohemian vibe of Playa del Carmen, or simply Playa, as it is locally known. Unique food & beverage concepts and signature offerings from our restaurants and bars will set the stage for you to enjoy the local flavors of Playa. Located along the Paseo, a large open air corridor that connects the entrance of the hotel all the way to the beach - our two restaurants and three bars/lounges are our own extension of the vibrant offerings of La Quinta Avenida.
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Property amenities
Free High Speed Internet (WiFi)
Room service
Fitness Centre with Gym / Workout Room
Adult pool
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
Ocean View
Hotel links
Visit hotel website
Special Offer:Caribbean Winter
Hotel deals
100Room tips
Traveller rating
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Popular mentions
We stayed at the hotel for 1 night between as we were returning from a week in Tulum . The hotel is architecturally beautiful, views are great food was great though pricey - service was lacking for us - we were harassed by security when we walked into the hotel from the beach
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Review collected in partnership with Hyatt Hotels
Hotel's Favourite
Honestly, this hotel exceeded my high expectations! All the staff were incredibly polite, friendly and respectful. I must say that David in the Club Lounge was particularly helpful and kind. The rooms were beautiful, modern and spacious. We had a sea view room and it was
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Response from GrandHyattPlaya, Gerente at Grand Hyatt Playa Del Carmen Resort
Responded 24 Jul 2018
Dear Lucy, Thank you very much for your great review. We are totally excited after reading your comment! Our main purpose is to over exceed the expectations of our guests who are the most important for us. We design carefully each touch and element in our Resort! Our gastronomy concept in all outlets is made by passionate people who love to offer a unique experience, in order to amaze our guest´s palates. We look forward to welcoming you in the near future. Warmest regards, Grand Hyatt Playa del Carmen Resort
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I thoroughly enjoyed my stay here for a work conference. The food, the staff, the rooms and the view... all amazing! It was great to feel like I was at home away from home. I was surprised at how amazing the food was! I never wanted to leave. This hotel was worth every penny
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Review collected in partnership with Hyatt Hotels
We had an amazing stay. The view from our suite was fantastic. The Grand club had great breakfast and evening offers with a various choices for food and drinks. We felt safe and relaxed. The staff was extremely helpful and quickly addressed any issues that we had. The manager
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Review collected in partnership with Hyatt Hotels
Beds were fantastic, beach was beautiful!! Great location for restaurants and walking. Staff was more than pleasant, gracious and attentive. Modern and posh. Food service on beach and pools was terrific.
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Review collected in partnership with Hyatt Hotels
Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
View of the pool area from our balcony.
Photo provided by managementGrand Hyatt Playa Del Carmen Resort
Photo provided by managementGrand Hyatt Playa Del Carmen Resort
Photo provided by managementGrand Hyatt Playa Del Carmen Resort
Photo provided by managementGrand Hyatt Playa Del Carmen Resort
Guest Room
Is the beach nice enough to swim in ?
The waves were high at the time. Some people were swimming but not a lot. It really depends on the wind and weather.
0 votes
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All top shelf liquor is extra, not to mention all inclusive only applies from 11a-11p before or after they charge you. Staying here now, so far have had one meal that was marginal. Sushi not included nor some items at the grill. Staff is mostly very friendly but most questions so far are met with a “not included or that’s extra” so it’s started off as a bit of a let down😔
0 votes
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Is it all inclusive??
I think they offer an all inclusive, but we did not do that.
0 votes
I think any room will be quiet as the design of the hotel keep all the reastaurants away from the rooms.. i had a swim up room and those arre super private and quiet. The only room i can say is close to nouse are the ocean fromt rooms.
0 votes
"West side if you want to be away from the beach club music"
"Garden View room is beyond sufficient"
"All rooms are nice because its such a pretty hotel, however there is a VIP section"
"avoid the north side near the day club"
"The swim up rooms are quite unique."
US$171 - US$585 (Based on Average Rates for a Standard Room)
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
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