We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Playa Palms Beach Hotel

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Playa Palms Beach Hotel
Playa Palms Beach Hotel
Panoramas (8)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

866 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 695: English reviews
Start your review of Playa Palms Beach Hotel
 Click to rate
San Pedro, Belize
Reviewed 1 week ago

We booked this hotel with relatively low expectations but were pleasantly surprised with our visit. It is a very small boutique hotel but right on the ocean and very close to the action. The only downside is there are some local bars in the area so the music can go on throughout the night. The rooms were nice, the pool...

 Report
Helpful?
Thank ddbelize
HelgeSturesson, Manager at Playa Palms Beach Hotel, responded to this review

Dear ddbelize, Thank you for your kind comments. We are happy that we even succeeded your expectations, and you liked your room and found our staff to be excellent. It was a pleasure having you stay with us and we hope to welcome you back in the future! Kind regards from Playa del Carmen, Helge Sturesson General Manager Playa Palms...

Kingston, Canada
Reviewed 2 weeks ago

Treated myself to 3 nights there on the way home from Belize. Its a bit more than I would normally spend on a hotel but I was very happy there. I was in the mood for a smaller place and this was perfect, very relaxing It is ideally located to take advantage of all the great shopping and food on...

 Report
Helpful?
Thank Lori G
HelgeSturesson, General Manager at Playa Palms Beach Hotel, responded to this review

Dear Lori, Thank you for taking the time to write this wonderful and thorough review. We appreciate your 5-star rating and your great shout out to Francisco! We are happy you found our property to be a relaxing place and enjoyed our location right at the beach and your room. We apologize if there was any misunderstanding regarding the situation...

Minnesoat
Reviewed 2 weeks ago

We have stayed here for 10 days to 2 weeks for 10 years Things do go wrong. This is Mexico, but the staff is wonderful and do all they can. Luis, Deseriee, Carlos, Dahlia....night security is great....loud music is for sure at night, but hotel has installed special doors and windows. I would never leave open doors & windows @...

 Report
Helpful?
Thank tobinte
HelgeSturesson, Director General at Playa Palms Beach Hotel, responded to this review

Dear tobinte, Thank you for taking the time to write a feedback about your recent stay with us and for your 5-star rating. We are happy to hear that you enjoy staying with us so much, that you already came back several times. We especially appreciate your great shout out to our staff, rest assured that we will forward your...

Massapequa, New York
Reviewed 3 weeks ago

So... After spending a week in Tulum with my girlfriend, I figured why not spend our last day and night in Playa del Carmen since we were heading back that way to the airport in the morning anyway. Ugh! I should have known better since I stopped vacationing in Playa about 15 years ago when it got ruined and turned...

 Report
Helpful?
1Thank TheoMassapequa
Reviewed 3 weeks ago

We really enjoyed our stay at this hotel, it is beautiful. The staff and location was great! We were a bit concerned after the recent shooting nearby, I'm so happy to say it really didn't have an affect on us once we arrived and got settled. There is really loud music from the nightclub from like 10pm - 3am, not...

 Report
Helpful?
Thank turqtrailnut
HelgeSturesson, Director General at Playa Palms Beach Hotel, responded to this review

Dear turqtrailnut, Thank you for taking the time to review your stay with us. We are glad to hear that you enjoyed your stay, and especially appreciate your kind comment regarding our staff. Regarding the noise, you might have stayed with us just during the Arena Festival, which means increased noise from the nearby clubs for a few days. In...

Louisville, Colorado
Reviewed 3 weeks ago

This was our first trip to Mexico where we booked a hotel instead of staying at a resort. We had no idea where to stay in Playa and researched dozens of hotels on TripAdvisor. We narrowed it down to three then chose Playa Palms. It cost quite a bit more, but it was still very reasonable and it was on...

 Report
Helpful?
Thank Steve v
HelgeSturesson, Director General at Playa Palms Beach Hotel, responded to this review

Dear Steve, Thank you for this wonderful review and your 5-star rating! We are happy to hear that we even exceeded your expectations and you genuinely enjoyed your stay. We especially appreciate your comments regarding the quietness at Playa Palms Beach Hotel, since we put a lot of effort into soundproofing our rooms and the hotel entrance. It was a...

Rome, Italy
Reviewed 3 weeks ago

You should not go there if you want to enjoy Playa del Carmen, the beaches and the area. If you like a lot of bass from music and clubs all night until forenoon and bad service, feel free to waste your money there. This is the feedback we left to the Hotel: Will never come back. We have not been...

 Report
Helpful?
Thank TomStem
Seattle, Washington
Reviewed 7 December 2016

I booked my trip with Playa Palms through HotelTravel.com as it was one of TripAdvisor's suggested booking sites. Unfortunately, HotelTravel.com had a checkin time of 12pm, but Playa Palms does not allow any checkins prior to 3pm. Our travel arrangements got us into Playa Del Carmen around 9am, and after traveling overnight we were hoping to get an early checkin....

 Report
Helpful?
1Thank Hapaja
HelgeSturesson, Director General at Playa Palms Beach Hotel, responded to this review

Dear hannahpjackson, Thank you for taking the time to review your experience with us. We are sorry that the travel agent gave you the wrong information about the check-in time. If possible, we are always happy to check our guests in earlier than 3 pm, but on the day of your arrival the hotel was fully booked, and an early...

Sterling Heights
Reviewed 6 December 2016

My wife and I had a ground level ocean view room and my brother and sister in laws had a second floor ocean view room. These rooms are right on the small beach. Ours was about two steps from the beach and 5 steps to the wooden veranda that was just around the corner. we spent a lot of time...

 Report
Helpful?
1Thank James M
HelgeSturesson, Director General at Playa Palms Beach Hotel, responded to this review

Dear James, Thank you for taking the time to write this thorough review of your recent stay with us. We are pleased to hear you and your wife enjoyed your stay and are satisfied with your room, the patio with a view over the Caribbean Sea to Cozumel and the amenities we provide, including an actually working fridge. We appreciate...

Raleigh, NC
Reviewed 2 December 2016

Imagine this: After a long day of travel, you finally arrive at your hotel. As you wait for your room to be prepared, you wander towards the beach area. On the way through, you notice the swimming pool is much more minuscule than the photos convey online. You also observe how the sand has eroded, leaving no beach to walk...

 Report
Helpful?
7Thank kimmers722
HelgeSturesson, Director General at Playa Palms Beach Hotel, responded to this review

Dear kimmers722, Thank you for your thorough review of your recent stay with us. We are sorry to hear that your experience was impaired by the club close by. Since we are in the very center of Playa del Carmen, nightclubs, restaurants and bars are nearby and come inevitably with some noise. But, as you can read in other tripAdvisor...

1,013 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (674)
Viewed
Pool/Beach Area (137)
Viewed
Room/Suite (146)
Viewed
Hotel & Grounds (120)
Viewed
View from Room (72)
Viewed
Bathroom (12)
Viewed
Dining (12)
Viewed
Business Centre/Function Rooms (2)
Viewed
1:21
Videos (2)
Viewed
Other (171)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (312)
Viewed
Amenities (4)
Viewed
Beach (22)
Viewed
Ocean Front Studio (79)
Viewed
Ocean View Studio (64)
Viewed
One Bedroom Suite (73)
Viewed
Pool (17)
Viewed
The Hotel (53)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (27)
Viewed
Pool/Beach Area (11)
Viewed
Hotel & Grounds (6)
Viewed
Dining (1)
Viewed
Room/Suite (2)
Viewed
View from Room (1)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Playa del Carmen hotels
1.0 km away
Mahekal Beach Resort
Mahekal Beach Resort
#27 of 212 in Playa del Carmen
2,372 reviews
0.3 km away
The Palm at Playa
The Palm at Playa
#23 of 212 in Playa del Carmen
1,185 reviews
0.5 km away
Grand Hyatt Playa Del Carmen Resort
Grand Hyatt Playa Del Carmen Res...
#42 of 212 in Playa del Carmen
1,390 reviews
Show Prices
Show Prices
Show Prices
0.2 km away
Thompson Playa Del Carmen
Thompson Playa Del Carmen
#9 of 212 in Playa del Carmen
503 reviews
0.5 km away
La Pasion Hotel Boutique by Bunik
La Pasion Hotel Boutique by Buni...
#12 of 212 in Playa del Carmen
1,112 reviews
0.3 km away
Illusion Boutique Hotel by Xperience Hotels
Illusion Boutique Hotel by Xperi...
#38 of 212 in Playa del Carmen
1,305 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Swaying palms, lush tropical gardens and sweeping Caribbean views frame the charming palapa-roofed architecture of Playa Palms Boutique Beach Hotel. We welcome you to enjoy Playa del Carmen as it is meant to be experienced - where gracious service, superb amenities and exhilarating activities deliver just the Mexico you came to see. As the "alternative to all-inclusives," Playa Palms offers a relaxed and intimate departure from the larger resorts on the Riviera Maya. Stay walking distance from the vibrant shops, restaurants, and bars of 5th Avenue, known locally as "La Quinta." When relaxing at the hotel, guests have their choice of amenities and adventures. Whether you want to indulge in the delicious local cuisine, partake in a wide range of water sports, or lounge in a hammock on your private terrace while basking inexquisite ocean views, Playa Palms is an elegant oasis for relaxation in the heart of Playa del Carmen. Come to Playa Palms and Wake Up Inside Your Dream! Enjoy a complimentary Continental breakfast on your private balcony overlooking the Caribbean when you book your reservations directly through the hotel. ... more   less 

Additional Information about Playa Palms Beach Hotel

Address: 1st Avenue Bis | Between 12th and 14th North Street, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €112 - €310 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Playa Palms Beach Hotel 3.5*
Number of rooms: 39
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Hotels.com, Cheap Tickets and Jetsetter so you can book your Playa Palms Beach Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Playa Palms Beach Hotel Playa Del Carmen
Playa Palms Beach Hotel Riviera Maya, Mexico - Playa Del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Playa Palms Beach Hotel staff and other travellers.
23 questions
Ask a question
Minnesoat
5 months ago
Acapulco, Mexico
3 months ago
Hummelstown, Pennsylvania
27 days ago
Hummelstown, Pennsylvania

See all questions (23)

Questions? Get answers from Playa Palms Beach Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get one of the end units overlooking the beach.”
 of 5 bubbles ddbelize, 14 Feb 2017 | Read review
“Choose a good room?! Head south!”
 of 5 bubbles TheoMassapequa, 1 Feb 2017 | Read review
“Some of the up stairs rooms have small spiral stairs. Nice to look at, but not easy to climb for older people.”
 of 5 bubbles 556JamesM556, 6 Dec 2016 | Read review
“Get as far away from the club as possible.”
 of 5 bubbles kimmers722, 2 Dec 2016 | Read review
“Studio 107 is close to the entrance and 100' from the sand.”
 of 5 bubbles terryp731, 23 Nov 2016 | Read review
5 of 5