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11/06/2017 12/06/2017
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    Playa Palms Beach Hotel

    1st Avenue Bis | Between 12th and 14th North Street, Playa del Carmen 77710, Mexico
    Hotel website
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    Best prices for your stay
    11/06/2017 12/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$398
          US$168
          US$192
          US$168
          Traveller (699)
          Room & Suite (444)
          Pool & Beach (195)
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          15,580 reviews
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          Overview
          • Excellent58%
          • Very good31%
          • Average6%
          • Poor2%
          • Terrible1%
          Travellers talk about
          Free Wifi
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Room Service
          Suites
          Kitchenette
          Concierge
          Private Balcony
          3.5 Star Hotel
          All hotel details
          The Royal Playa del Carmen
          15,580 reviews
          #12 of 214 hotels in Playa del Carmen
           
          Gran Porto Resort
          9,611 reviews
          #30 of 214 hotels in Playa del Carmen
           
          Mahekal Beach Resort
          2,602 reviews
          #29 of 214 hotels in Playa del Carmen
           
          The Palm at Playa
          1,367 reviews
          #25 of 214 hotels in Playa del Carmen
           
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          Rooms
          11 Jun12 Jun
          |
          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (899)
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          1 - 5 of 899 reviews

          Reviewed 5 days ago

          The only downside was the beach was not swimmable really. There are boats in the water and it isn't very beach friendly. The rooms are very clean and breakfast every morning is awesome. The pool is great and the palce next door delivers to hotelMore

          Review collected in partnership with this hotel
          Thank TornadoPtown
          Response from HelgeSturesson, Director General at Playa Palms Beach Hotel

          Dear TornadoPtown, Thank you for sharing your kind comments and feedbacks. We are pleased that you overall enjoyed your stay with us, the breakfast we deliver to the room and our pool. Regarding our beach, keep in mind that Playa del Carmen, long before it...More

          Reviewed 6 days ago

          I didn't appreciate the lack of info regarding the hotel beach. I booked a room at this hotel based on the beach front hotel and the access to the beach. However one can use the small beach at the hotel but due to the harbor...More

          Review collected in partnership with this hotel
          Thank Catalin P
          Response from HelgeSturesson, Director General at Playa Palms Beach Hotel

          Dear Catalin, Thank you for taking the time to review your recent stay with us. We are truly sorry that not everything was as you expected. On our website we actually have a photo gallery, that also features several photos of the beach and the...More

          Reviewed 1 week ago

          The staff was great during our stay for seven days. The hotel was very helpful as our families booked most of the hotel over the course of several months leading up to our wedding, which was next door at the Indigo Beach Club and was...More

          Thank Jason E
          Response from HelgeSturesson, Director General at Playa Palms Beach Hotel

          Dear Jason, First of all, thank you for celebrating this special event with us. You are a really lovely couple and we wish you all the best for your future together. Thank you for this beautiful review and your kind words. we are happy to...More

          Reviewed 1 week ago

          We Love this Place! Great location, very quiet, clean and cool rooms! The staff is extremely friendly and helpful we also love that they have added the beach lunch and drink service with such great prices. I would recommend the Playa Palms Beach Hotel if...More

          Review collected in partnership with this hotel
          Thank Cari S
          Response from HelgeSturesson, Director General at Playa Palms Beach Hotel

          Dear Cari, Thank you very much for your great review, especially your kind comments regarding our staff. They are the best possible reward for our daily work. We also highly appreciate you recommending us. It was a pleasure having you stay with us and we...More

          Reviewed 2 weeks ago

          My husband and I stayed at Playa Palms for 4 nights on our honeymoon. Our room at Playa Palms was clean, with a comfortable bed, purified water dispenser and fridge. The staff were very friendly. A free, clean towel was available every day and the...More

          Thank Sarah K
          Response from HelgeSturesson, Director General at Playa Palms Beach Hotel

          Dear Sarah, Thank you very much for your thorough and beautiful review, and for celebrating your honeymoon with us. It makes us proud to hear that Playa Palms Beach Hotel was one of the best hotels you stayed in during your trip! We are happy...More

          The Royal Playa del Carmen
          15,580 reviews
          #12 of 214 hotels in Playa del Carmen
           
          Gran Porto Resort
          9,611 reviews
          #30 of 214 hotels in Playa del Carmen
           
          Mahekal Beach Resort
          2,602 reviews
          #29 of 214 hotels in Playa del Carmen
           
          The Palm at Playa
          1,367 reviews
          #25 of 214 hotels in Playa del Carmen
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Beachfront
          • Room Service
          • Breakfast included
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Breakfast included
          • Concierge
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Microwave
          • Things to do
          • Pool
          Details
          • Price range
          • US$132 - US$272 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Kitchenette ,
          • Non-Smoking Rooms ,
          • Suites
          • Number of rooms
          • 39
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Hotwire, Travelocity, Hotels.com, Cheap Tickets, Expedia, Orbitz, Cancelon, getaroom.com, TripOnline SA, HotelQuickly, Hotel.de and HRS so you can book your Playa Palms Beach Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • Playa Palms Beach Hotel Playa Del Carmen ,
          • Playa Palms Beach Hotel Riviera Maya, Mexico - Playa Del Carmen
          Add Photo Photos
          Traveller (699)
          Room & Suite (444)
          Pool & Beach (195)
          Dining (13)
          Hotel & Grounds (368)
          Bathroom (12)
          Business Centre & Event Rooms (2)
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          Nearby Restaurants
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          Nearby Attractions
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          Questions & AnswersAsk a question
          lewing28
          We will be arriving around 7:30pm on a Saturday. Will there be someone at the reception desk for us to check-in at that time? Also, what time is checkout?
          28 March 2017|
          Answer Show all 2 answers
          Response from HelgeSturesson | Property representative |
          Dear lewing28, Yes, our front desk is open from 7 am to 11 pm with a night guard on site all night long who can bring late arriving guests to their room. Check-out is at 12 pm, with the possibility to store your luggage at... More
          0
          Votes
          Google Translation
          Nan S
          How close is Sam's Club to thehotel
          27 January 2017|
          Answer Show all 2 answers
          Response from HelgeSturesson | Property representative |
          Dear Nan, If you refer to the supermarket, it's about a 10 minutes drive by car. If you have more questions, feel free to contact us directly. Kind regards, Helge Sturesson General Manager Playa Palms Beach Hotel
          0
          Votes
          Google Translation
          Nan S
          Do I need any special electrical plug to charge my iPad?
          24 January 2017|
          Answer
          Response from HelgeSturesson | Property representative |
          Dear Nan, Mexico uses the same power sockets as the USA and Canada. Standard voltage is 127 V. So you can use your usual charging cable and plug in. Kind regards, Helge Sturesson General Manager Playa Palms Beach Hotel
          0
          Votes
          Google Translation
          Room Tips
          "We stayed in larger 1 bedroom at back of resort. Still had nice view."
          Read review
          "Oceanfront all the way, expect stairs."
          Read review
          "I was on the third floor so had great view of beach but I think all rooms had beach views..."
          Read review
          "201 - great balcony in the sun and on the beach."
          Read review
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