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    The Royal Haciendas All Suites Resort & Spa

    Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
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    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$320
          US$274
          Great Deal
          US$319
          US$309
          Traveller (1866)
          Pool & Beach (460)
          Room & Suite (440)
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          Overview
          • Excellent65%
          • Very good24%
          • Average7%
          • Poor2%
          • Terrible2%
          Travellers talk about
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          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Kitchenette
          Concierge
          Spa
          Wheelchair Access
          Conference Facilities
          Dry Cleaning
          Tennis Court
          Self-Serve Laundry
          Shuttle Bus Service
          Babysitting
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from The Royal Haciendas All Suites Resort & Spa
          Special Offer: All Inclusive 4th of July
          Hotel deals
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          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (3,484)
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          There are newer reviews for The Royal Haciendas All Suites Resort & Spa See the most recent reviews

          931 - 935 of 3,484 reviews

          Reviewed 24 March 2016

          Average location, small beach area, nice pools, great cafe, great bars, buffet is average. This is a timeshare property so be prepared to be offered timeshare interest. Friendly helpful staff. You are given paper receipts for every food and beverage service have to allow for...More

          Review collected in partnership with this hotel
          1  Thank jennifermH3608XL
          Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 25 March 2016

          Dear Jennifer, Thank you for taking the time to post about our resort. We're glad to learn you enjoyed our staff's cordiality and friendliness. We are constantly working to improve the experience of our guests, and truly appreciate your feedback. We hope to welcome you...More

          Reviewed 24 March 2016

          Beautiful place to stay for relaxation! The wait staff was phenomenal and our room was spectacular! The only complaint that I would have is there needs to be more variety of food choices/restaurants for the all inclusive package.More

          Thank Karen S
          Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 28 March 2016

          Dear Karen S, Thank you so much for taking the time to review your stay with us. Feedback from our guests is important to us. We're pleased to hear that you enjoyed your stay. We appreciate you letting us know your thoughts about our dining...More

          Reviewed 23 March 2016

          The hotel is awesome! Facilities are very modern, clean and pretty. The food was simply amazing - better than in some of the best restaurants in 5th avenue (playa Del Carmen). Staff was polite, but not the most efficient. At the restaurant, some were extremely...More

          Review collected in partnership with this hotel
          Thank JoFoLondon
          Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 24 March 2016

          Dear JoFoLondon, Thank you for your review and for sharing your feedback. It is awesome to hear you liked our resort. We have a team that works hard to keep our facilities and the beach in front of the resort seaweed-free and we're happy to...More

          Reviewed 23 March 2016 via mobile

          We visited the Royal Haciendas two years ago. It was a fun time for just mom and dad. The service was great, room service and BEACH SERVICE! Yes food at the beach! It was the first time we got this. Talk about fantastic! Room was...More

          Thank Jean-Louis M
          Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 1 April 2016

          Dear Jean-Louis M, Thank you for taking the time to review your stay with us. Our resorts are built with relaxation in mind and we always aim to offer a relaxed experience taking care of your good rest without noise or any annoyance. We're glad...More

          Reviewed 22 March 2016

          My boyfriend and I visited the Grand Residences in February and had an amazing time. The staff at this resort go above and beyond to make your stay amazing. The food was great which is hard to find for all inclusive resorts and the beach...More

          Review collected in partnership with this hotel
          Thank Sarah A
          Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 28 March 2016

          Dear Sarah, It’s great to hear from you about your stay with us. Happy belated birthday to your boyfriend! It’s great that you were able to enjoy so many of the amenities around the resort and you gave yourselves the time you deserve to relax....More

          Gran Porto Resort
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          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          GreenLeadersGold level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Beachfront
          • Free Parking
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Spa
          • Fitness Centre with Gym / Workout Room
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Children Activities (Kid / Family Friendly)
          • Concierge
          • Multilingual Staff
          • Self-Serve Laundry
          • Babysitting
          • Shuttle Bus Service
          • Room Service
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Banquet Room
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Microwave
          • Things to do
          • Pool
          • Tennis Court
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$209 - US$508 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #3 Family Hotel in Playa del Carmen
          • #17 Green Hotel in Playa del Carmen
          • #34 Luxury Hotel in Playa del Carmen
          • #34 Romantic Hotel in Playa del Carmen
          • #35 Spa Hotel in Playa del Carmen
          • #37 On the Beach Hotel in Playa del Carmen
          • Room types
          • Kitchenette ,
          • Suites ,
          • Family Rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 252
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Expedia, Orbitz, Booking.com, Travelocity, Cheap Tickets, Hotels.com, Hotwire, Vacatia, TripOnline SA, Priceline, Evoline ltd and getaroom.com so you can book your The Royal Haciendas All Suites Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • The Royal Haciendas Hotel Playa Del Carmen ,
          • Royal Haciendas Hotel ,
          • Royal Haciendas Playa Del Carmen ,
          • The Royal Haciendas All Suites Resort & Spa Riviera Maya, Mexico - Playa Del Carmen
          Add Photo Photos
          Traveller (1866)
          Pool & Beach (460)
          Room & Suite (440)
          Dining (149)
          Hotel & Grounds (1097)
          Bathroom (18)
          Family and Play Areas (12)
          Business Centre & Event Rooms (1)
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Mary C
          Do they have in-house laundromat in Royal Haciendas, Playa del Carmen?
          20 June 2017|
          Answer Show all 2 answers
          Response from Sandra R | Property representative |
          Hello Mary C, There is a self-service guest laundry at the resort where there are washers and dryers. Best Regards.
          0
          Votes
          Yekaterina G
          Hi! We booked a 1 bedroom all inclusive package and are scheduled to arrive to your resort on Wed. June 21st. We will be celebrating our 15th wedding anniversary and were wondering if its possible to upgrade to a 2 bedroom suite as close to the beach as possible? If yes, how much would it cost? Thanks!
          19 June 2017|
          Answer
          Response from Sandra R | Property representative |
          Hello Yekaterina G, I sent you a private message to provide accurate assistance. Warm Regards.
          0
          Votes
          Rambrozy
          I have read about the biodegradable sunscreen requirements at several of tourist sites. Is this just at these special locations or is it for all of the hotel areas too? What about bug spray? I have read that this is a necessity. What is your opinion?
          15 June 2017|
          Answer
          Response from Sandra R | Property representative |
          Hello Rambrozy, Indeed, we recommend all tourists to wear biodegradable sunscreen, not only in certain places but every time that they're going into the ocean and be in contact with the marine species. Since the resort is... More
          0
          Votes
          Room Tips
          "Changing rooms Saturday was annoying. Mattresses and pillows were not ideal considering the price paid for..."
          Read review
          "We stayed in a one room suite. Everything was clean and very nice. We did the all-inclusive option, so the..."
          Read review
          "Wish the pillows had a little more body, Please add king size blanket to Master Bdr. The comforters are to..."
          Read review
          "Try to get a room right on the ocean its tough to get but very worth it."
          Read review
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