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26/12/2017 27/12/2017
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    The Royal Haciendas All Suites Resort & Spa

    Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
    (954) 736-5831
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    26/12/2017 27/12/2017
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    Traveller (1968)
    Pool & Beach (467)
    Room & Suite (445)
    Overview
    • Excellent66%
    • Very good24%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “los murales” (265 reviews)
    “rotunda bar” (68 reviews)
    “time share” (268 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Royal Haciendas All Suites Resort & Spa
    Special Offer: 2017 Year End Special
    Hotel deals
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    Rooms
    26 Dec27 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (3,806)
    There are newer reviews for The Royal Haciendas All Suites Resort & Spa
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    791 - 795 of 3,244 reviews

    Reviewed 31 August 2016

    If you are planning a family trip this place is a great option. The resort has everything you would expect... a complete kitchen and living room and fully equipped, as well as nice big bedroom. Also, due to the size of the complex, you never...More

    Thank Tono511
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 1 September 2016

    Dear Tono511, Thank you so much for taking the time to review your recent visit to The Royal Haciendas. We’re so happy to hear that you had a great vacation. We hope that you and your family made some incredible memories that will last for...More

    Reviewed 31 August 2016

    We have been staying at the Royal Haciendas for 5 years and have been very happy with our room and service. The grounds are beautiful and well kept. We enjoy the food at the restaurants. I find the Market and the Laundry Service very useful...More

    Review collected in partnership with this hotel
    Thank sandrabB5875BX
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 1 September 2016

    Dear Sandra, Thanks for your review, as well as your loyalty. We love hearing from our return guests about their vacation experiences. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you....More

    Reviewed 29 August 2016

    My wife, teenaged son, and I were there last week. Had a one bedroom suite that was absolutely great. The staff, as a whole, was absolutely fantastic. Always was greeted with a smile and all were very friendly. When our concierge, Adrian, found out American...More

    Thank Chuck S
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 30 August 2016

    Dear Chuck S, Thanks so much for taking the time to give us a review of your stay. We’re happy to hear that we were able to provide you with a great location to make the most out of your vacation. We always strive to...More

    Reviewed 29 August 2016

    We are owners/members at the Royal Haciendas. We have been going there for 8 years. We own the full villa (two bedrooms, two full baths, living room, dining room and kitchen) which sleeps six adults comfortably. The beach is beautiful. The resort is well maintained....More

    Thank Rich S
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 30 August 2016

    Dear Rich S, Thanks so much for writing a review about The Royal Haciendas. We love hearing from our members and their vacation experiences. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal...More

    Reviewed 29 August 2016

    My family and I owned a villa at the Royal Haciendas which has been the best thing so far. After a hot day out in the sun it was so nice to come back to a cool, clean room...We have owned this villa at the...More

    Thank escosm
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 30 August 2016

    Dear escosm, Thanks so much for writing a review about The Royal Haciendas. Congratulations on your decision to become a member of the Royal Resorts family! We love hearing from our members and their vacation experiences. It sounds like you were able to enjoy so...More

    Fairmont Mayakoba
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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$214 - US$589 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Playa del Carmen
    • #16 Green Hotel in Playa del Carmen
    • #31 Spa Hotel in Playa del Carmen
    • #33 Luxury Hotel in Playa del Carmen
    • #34 On the Beach Hotel in Playa del Carmen
    • #34 Romantic Hotel in Playa del Carmen
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 252
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Orbitz, Booking.com, Travelocity, Hotwire, getaroom.com, Evoline ltd, Cancelon and TripOnline SA so you can book your The Royal Haciendas All Suites Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • The Royal Haciendas Hotel Playa Del Carmen ,
    • Royal Haciendas Hotel ,
    • Royal Haciendas Playa Del Carmen ,
    • The Royal Haciendas All Suites Resort & Spa Riviera Maya, Mexico - Playa Del Carmen
    Add Photo Photos
    Traveller (1968)
    Pool & Beach (467)
    Room & Suite (445)
    Dining (153)
    Hotel & Grounds (1183)
    Bathroom (18)
    Family and Play Areas (12)
    Business Centre & Event Rooms (1)
    Nearby
    Nearby HotelsSee all 213 hotels in Playa del Carmen
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    .69 km away
     
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    7,711 reviews
    1.67 km away
     
    Azul Beach Resort The Fives Playa Del Carmen
    6,892 reviews
    1.18 km away
     
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    4,282 reviews
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Maria G
    10 December 2017|
    Answer
    Response from enida9 |
    USA transfers. Been using them for years. Always on time.
    0
    Votes
    Mcgarv_8
    9 December 2017|
    AnswerShow all 3 answers
    Response from LoveTravel0917 | Reviewed this property |
    The food was fine. Healthy choices and lines moved fast. Not fancy but plenty of choices in the main venue (buffet). I would make sure to reserve the hibachi grill while there. The single specialty restaurant was... More
    0
    Votes
    pepperminty00
    7 December 2017|
    Answer
    Response from Dan B | Reviewed this property |
    Yes they can.
    0
    Votes
    Room Tips
    "Top floors have a higher ceiling."
    Read review
    "for the week $100"
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    "We don't mind doing stairs so we like our room on the 4th floor. Phase II may be a little quieter than..."
    Read review
    "Spray for bugs and get new beds. Make sure you use safe for ALL valuables."
    Read review
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