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6/11/2017 7/11/2017
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    The Royal Haciendas All Suites Resort & Spa

    Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
    (954) 736-5831
    Hotel website
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    Lowest prices for your stay
    6/11/2017 7/11/2017
    US$336
    US$328
    SAVE US$8
    US$335
    US$328
    Traveller (1901)
    Pool & Beach (462)
    Room & Suite (442)
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    Overview
    • Excellent66%
    • Very good24%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “los murales” (262 reviews)
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    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Royal Haciendas All Suites Resort & Spa
    Special Offer: GET $300 USD in Credits!
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    Rooms
    6 Nov7 Nov
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,683)
    There are newer reviews for The Royal Haciendas All Suites Resort & Spa
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    11 - 15 of 3,143 reviews

    Reviewed 1 week ago

    Just completed a 4 week stay at the Royal Haciendas and it was a relaxing yet fun experience. The resort has beautiful grounds, a nice beach, fun pool bars, and excellent staff. Especially excellent service was provided by Ruby (lobby host) in suggesting fun things...More

    1  Thank j0hnnyc5
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 1 week ago

    Dear j0hnnyc5, Thank you so much for taking the time to review your recent vacation stay with us. We couldn’t be happier to see that your time spent with us was a relaxing and fun experience. We appreciate your comments about Ruby, Maria, Alvaro and...More

    Reviewed 1 week ago

    We just stayed for 7 days at the Royal Haciendas and loved it. The place is very well run and the grounds impeccable. This is a great place for families and/or more mature guests as well as honey- mooners. Very friendly and attentive staff. Check...More

    Review collected in partnership with this hotel
    1  Thank Michael L
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 1 week ago

    Dear Michael L, Thank you for taking the time to review your recent stay at the Royal Haciendas. We're glad to learn you had a 5 stars experience during your recent visit. We always strive to provide our guests with the highest satisfaction levels available...More

    Reviewed 2 weeks ago

    Every staff member we have come in contact with has been amazing! Antonio at the phase 2 pool bar recognized my husband and I from our honeymoon 3 years ago!!! We will always come back to Royal Haciendas!!More

    Review collected in partnership with this hotel
    Thank alane675
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 1 week ago

    Dear alane675, Thank you for taking time to post about our resort. We're glad to learn you and your husband had a 5 stars experience during your recent visit. We always strive to provide our guests with the highest satisfaction levels and it is pleasant...More

    Reviewed 2 weeks ago via mobile

    The resort and grounds are beautiful and well maintained. The employees are very friendly and helpful. The food choices are average, not great. We had a poor experience in the fine dining restaurant on-site, Los Murales. I would not recommend it. If you want a...More

    Thank BJMO2KCMO
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 1 week ago

    Dear BJMO2KCMO, Thank you for taking the time to review your recent stay at The Royal Haciendas. We are happy to see that you liked our well-kept and clean facilities, as well as our staff's cordiality and friendliness. We're disappointed to hear that you wouldn't...More

    Reviewed 2 weeks ago via mobile

    I've been all through Mexico's caribbean and can definitely recommend The Royal Haciendas as a very great resort to relax and enjoy, but most of all the food quality at their restaurants is one of the best that I have tried. Fresh veggies, natural juices,...More

    Thank Moises I
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 1 week ago

    Dear Moises I, Thank you for posting about our resort. We always take special care when preparing our food and beverage items and our restaurants are certified by the Mexican Ministry of Tourism. However, the best certification we can achieve is our guests satisfaction. We're...More

    Occidental at Xcaret Destination
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    #70 of 211 hotels in Playa del Carmen
     
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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$183 - US$476 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Family Hotel in Playa del Carmen
    • #17 Green Hotel in Playa del Carmen
    • #34 Romantic Hotel in Playa del Carmen
    • #34 Luxury Hotel in Playa del Carmen
    • #35 Spa Hotel in Playa del Carmen
    • #37 On the Beach Hotel in Playa del Carmen
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 252
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Travelocity, Expedia, Booking.com, Orbitz, Cheap Tickets, Hotels.com, Cancelon, Hotwire, Evoline ltd, TripOnline SA and getaroom.com so you can book your The Royal Haciendas All Suites Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • The Royal Haciendas Hotel Playa Del Carmen ,
    • Royal Haciendas Hotel ,
    • Royal Haciendas Playa Del Carmen ,
    • The Royal Haciendas All Suites Resort & Spa Riviera Maya, Mexico - Playa Del Carmen
    Add Photo Photos
    Traveller (1901)
    Pool & Beach (462)
    Room & Suite (442)
    Dining (149)
    Hotel & Grounds (1128)
    Bathroom (18)
    Family and Play Areas (12)
    Business Centre & Event Rooms (1)
    Nearby
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    Ask a question
    Questions & Answers
    Sanjay S
    5 October 2017|
    AnswerShow all 2 answers
    Response from Sandra R | Property representative |
    Hello Sanjay, Yes, the Royal Haciendas is wheelchair accessible. Warm Regards.
    0
    Votes
    tlsmalone
    18 September 2017|
    AnswerShow all 2 answers
    Response from Sandra R | Property representative |
    Hello tlsmalone, The all-inclusive package at The Royal Haciendas works the same as at The Royal Sands. You have to sign a bill after every food and drink. You can see more information about what's included in our... More
    0
    Votes
    browneyez83
    17 September 2017|
    Answer
    Response from Sandra R | Property representative |
    Hello Browneyez83, Yes, there is a children's pool at the resort. We have a Kids Club offering different activities to children aged 4 to 12 years old. Younger kids may be able to participate in some activities accompanied... More
    0
    Votes
    Room Tips
    "Beach front and pool walkouts."
    Read review
    "Rooms on the second floor and above give you the best view."
    Read review
    "Definitely get a room with a hot tub on the balcony."
    Read review
    "2nd Floor and above for a bit better view"
    Read review
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