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    The Royal Haciendas All Suites Resort & Spa

    Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$42
    US$297
    US$256
    US$297
    US$296
    Traveller (1792)
    Pool & Beach (436)
    Room & Suite (432)
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    Overview

    • Excellent63%
    • Very good24%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
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    Free Wifi
    Free Parking
    Pool
    Beachfront
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4 Star Hotel
    All hotel details
    Offers from The Royal Haciendas All Suites Resort & Spa
    Special Offer: All Inclusive Spring Deal
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    Gran Porto Resort
    9,516 reviews
    #30 of 213 hotels in Playa del Carmen
     
    The Royal Playa del Carmen
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    Paradisus Playa Del Carmen La Esmeralda
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Reviewed yesterday

    We stayed as a family with younger kids for a week as all-inclusive guests at the Royal Haciendas. We stayed last year at their sister resort, Royal's Grand Residences in Puerto Morales, Mexico, which was beyond incredible, so we had high expectations for the Royal...More

    Helpful?
    Reviewed yesterday

    Knowledgeable & friendly staff. Resort was immaculate. Food and drinks were great with hardly any wait time once you placed you order. No loud, obnoxious groups hanging around. Just the 2 of us visited but we will be returning with the kids!

    Review collected in partnership with this hotel
    Helpful?
    Reviewed 2 days ago

    Stayed April 22 - April 26. Villa C 120 close to lobby. Loved the beauty of the resort. Ease of getting in ocean. Resort Staff employees are the best . Every day, we felt welcomed. Each staff member performed their various duties professionally and often...More

    Review collected in partnership with this hotel
    Helpful?
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa

    Dear Linda G, Thank you for taking the time to review your recent stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your kind words and...More

    Reviewed 2 days ago

    We have been going to the Royal Haciendas in Playa del Carmen every year since 2008 when it opened and would never trade our weeks.. Beginning in 2011 we added two weeks in Nov. at the Royal Cancun in Cancun since my husband can't stand...More

    Review collected in partnership with this hotel
    Helpful?
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa

    Dear ChrisFoss23, Thanks so much for writing a review about The Royal Haciendas. We love hearing from our members about their vacation experiences and it's rewarding to see that we have been covering your expectations for almost 10 years. We thank you for your continued...More

    Reviewed 3 days ago

    I purchased my odd-year timeshare at Royal Haciendas in 2014 so this year was only my second time to stay at the resort. I don't do any water activities but like two years ago, I spent a few hours at the spa. As far as...More

    Review collected in partnership with this hotel
    Helpful?
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa

    Dear didith520, Thanks so much for writing a review about The Royal Haciendas. We love hearing from our members and their vacation experiences. It sounds like you were able to enjoy some of the excursions to the surrounding area. We thank you for your continued...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free Parking
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Shuttle Bus Service
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Tennis Court
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$218 - US$421 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Family Hotel in Playa del Carmen
    • #17 Green Hotel in Playa del Carmen
    • #31 Luxury Hotel in Playa del Carmen
    • #34 On the Beach Hotel in Playa del Carmen
    • #34 Romantic Hotel in Playa del Carmen
    • #34 Spa Hotel in Playa del Carmen
    Photos
    Traveller (1792)
    Pool & Beach (436)
    Room & Suite (432)
    Dining (148)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    MSW
    My sister uses distilled water in her sleep machine. Do they carry distilled water in the on site market? Thanks!
    27 April 2017|
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    MSW
    Does the bar offer half price drinks at 3 pm for happy hour ? And make frozen drinks like the Islander. Do u know if they carry a lite beer? Tecate light or corona light. Thank you!
    27 April 2017|
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    TLH74
    Is it true that our kids can't use the swim up bar for sodas or kid drinks?
    23 April 2017|
    Answer
    Response from Sandra R | Property representative |
    Hello TLH74, Kids are not allowed at the swim up bar area. Regards.
    0
    Votes
    Room Tips
    "Beachfront top floor was incredible, but every view of the property would be amazing"
    Read review
    "book the suite! plenty of room to move around plus a jacuzzi on the balcony!"
    Read review
    "Each room is a good room. Depends on what you want to be close to. Eventually you will walk to all things..."
    Read review
    "My suite only has a partial kitchen, and the kitchen area is very crowded and the medium-sized refrigerator..."
    Read review