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    The Royal Haciendas All Suites Resort & Spa

    Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
    (954) 736-5831
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    1/1/2018 2/1/2018
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    Traveller (1968)
    Pool & Beach (467)
    Room & Suite (445)
    Overview
    • Excellent66%
    • Very good24%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “los murales” (265 reviews)
    “rotunda bar” (68 reviews)
    “time share” (268 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Royal Haciendas All Suites Resort & Spa
    Special Offer: 2017 Year End Special
    Hotel deals
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    Rooms
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (3,807)
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    1 - 5 of 3,245 reviews

    Reviewed yesterday

    It has been 5 years since my last my last review of the Royal Haciendas. Even as late as last year I had not witnessed any changes that would warrant another review. However, this year much has changed. The main item that prompted my initial...More

    Thank TequilaChaser
    Reviewed yesterday via mobile

    My wife and I visited the resort for ten days towards the end of November. This turned out to be perfect timing as it was not crowded, and the weather very pleasantly sunny during the day with short periods of light rain in the evening....More

    Thank DaveCHarper
    Reviewed 2 days ago

    Talk about a great time. The people that work there were so pleasant and very thoughtful. Jose David Torres Cunto was the best security person you would every want to know. Cesar Joaquin MayMay was a fantastic waiter. Juan was also one of the best...More

    Thank mrcozzolino
    Reviewed 2 days ago

    The Royal Resorts Hacienda remains a first class property and operation. This property is great for families and couples. Under 25 and not with family...go somewhere else, in my opinion. I am an owner/member of three Royal Resorts weeks and have visited every year since...More

    1  Thank apexpub
    Reviewed 3 days ago

    we love it, we go there with 40 family members every year for the past 15 years. The place is super nice, comfy and the service is EXCELLENT! Some of my family members have bought other weeks in the other Royal Resorts plus the one...More

    Review collected in partnership with this hotel
    Thank P7147YQlauran
    Sandos Caracol Eco Resort
    13,143 reviews
    #83 of 213 hotels in Playa del Carmen
    0.7 km
     
    Fairmont Mayakoba
    4,282 reviews
    #10 of 213 hotels in Playa del Carmen
    3.7 km
     
    Viceroy Riviera Maya
    1,182 reviews
    #12 of 213 hotels in Playa del Carmen
    1.3 km
     
    Grand Velas Riviera Maya
    3,326 reviews
    #3 of 213 hotels in Playa del Carmen
    2.7 km
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$214 - US$589 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Playa del Carmen
    • #16 Green Hotel in Playa del Carmen
    • #31 Spa Hotel in Playa del Carmen
    • #33 Luxury Hotel in Playa del Carmen
    • #34 Romantic Hotel in Playa del Carmen
    • #34 On the Beach Hotel in Playa del Carmen
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 252
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Orbitz, Expedia, Booking.com, Travelocity, Hotwire, getaroom.com, Cancelon, Evoline ltd and TripOnline SA so you can book your The Royal Haciendas All Suites Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • The Royal Haciendas Hotel Playa Del Carmen ,
    • Royal Haciendas Hotel ,
    • Royal Haciendas Playa Del Carmen ,
    • The Royal Haciendas All Suites Resort & Spa Riviera Maya, Mexico - Playa Del Carmen
    Add Photo Photos
    Traveller (1968)
    Pool & Beach (467)
    Room & Suite (445)
    Dining (153)
    Hotel & Grounds (1183)
    Bathroom (18)
    Family and Play Areas (12)
    Business Centre & Event Rooms (1)
    Nearby
    Nearby HotelsSee all 213 hotels in Playa del Carmen
    Sandos Caracol Eco Resort
    13,143 reviews
    .69 km away
     
    Grand Velas Riviera Maya
    3,326 reviews
    2.73 km away
     
    Viceroy Riviera Maya
    1,182 reviews
    1.27 km away
     
    Fairmont Mayakoba
    4,282 reviews
    3.69 km away
     
    Nearby Restaurants
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    177 reviews
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    Los Murales
    208 reviews
    .05 km away
    Koh Thai - Wok Cuisine
    47 reviews
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    Arezzo Restaurant
    25 reviews
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    Nearby Attractions
    Playa Punta Esmeralda
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    Ask a question
    Questions & Answers
    Maria G
    10 December 2017|
    Answer
    Response from enida9 |
    USA transfers. Been using them for years. Always on time.
    0
    Votes
    Mcgarv_8
    9 December 2017|
    AnswerShow all 3 answers
    Response from LoveTravel0917 | Reviewed this property |
    The food was fine. Healthy choices and lines moved fast. Not fancy but plenty of choices in the main venue (buffet). I would make sure to reserve the hibachi grill while there. The single specialty restaurant was... More
    0
    Votes
    pepperminty00
    7 December 2017|
    Answer
    Response from Dan B | Reviewed this property |
    Yes they can.
    0
    Votes
    Room Tips
    "During December the rooms on the south side of the resort are not exposed the sun."
    Read review
    "Top floors have a higher ceiling."
    Read review
    "for the week $100"
    Read review
    "We don't mind doing stairs so we like our room on the 4th floor. Phase II may be a little quieter than..."
    Read review
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