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The Royal Haciendas All Suites Resort & Spa

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The Royal Haciendas All Suites Resort & Spa
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3,335 Reviews from our TripAdvisor Community

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Reviewed yesterday NEWvia mobile

We are not all inclusive type people. But we inadvertently booked into an Eco tent Resort that was brutally hot and needed an emergency change of hotels. The result was an extremely pleasant experience given the circumstances. The hotel staff here is by and large extremely attentive, friendly and truly interested in you having a good time. Some of the...

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Thank vvfz1
New York City, New York
Reviewed 2 days ago NEW

We are a family of 4 with 2 children 5 and 9. Everybody had a blast Room was beautiful, and we were able to keep our room through 2 separate changes. Lots of choices at the buffet to keep from getting board, lunch at the pool everyday was excellent, and dinner was excellent. Los Murales was such a nice place...

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1Thank charlie b
Chicago, Illinois
Reviewed 3 days ago NEW

This was our fourth trip to the Haciendas, and it did not disappoint. The resort is immaculately maintained, and the service was very good, despite it being very busy during Spring Break. The food is also delicious. A tip is that you can book reservations at Los Murales (sit down) restaurant in advance by going to the 'Contact Us' tab...

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1Thank Jarmos
Reviewed 3 days ago NEW

Excellent Resorts-I have visited all the resorts in the Royal Resorts and the Haciendas was my least favorite. Although our trip was excellent, the resort has a small beach, limited ocean views from the balconies unless you are beach front, too much tile and empty space. The service was excellent, the staff is so friendly, you can really want for...

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1Thank 911pizza
Reviewed 4 days ago NEW

We are very pleased with our stay during the spring break. Not new/modern but very clean and well maintained resort with good food and excellent service. We had an all-inclusive package with 1 bdr suit with 1 king, two murphy beds; room came with a Jacuzzi on the good sized balcony. Food was plentiful with many options and choices. In...

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Helpful?
Thank Valentina K
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear Valentina K, Thanks so much for taking the time to give us a review of your stay. We couldn't be happier to hear our guests enjoyed their stay with us. We always strive to give our guests the best location, value, amenities, and service. We appreciate you letting us know about our opportunity areas. I'm sharing your comments with...

NY Tri-state area
Reviewed 4 days ago NEW

We stayed in the Royal Haciendas beach front rooms. This is a great place to go and relax in the pool, the beach, the ocean etc...I loved the swim up bars and was pleasantly surprised that the main pool on one of the sides was actually heated. Everyone is so friendly and the food/drinks were good. We had fun with...

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Helpful?
Thank Shazam18
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear Shazam18, Thank you for taking the time to review your recent stay at The Royal Haciendas. We couldn’t be happier to see that your time spent with us was a fun experience. It's great that you were able to take advantage of so many of the amenities available around the resort. We hope to see you again very soon!...

New York City, New York
Reviewed 5 days ago NEW

First things first, this vacation was spectacular! The service was excellent and the staff were very nice. My whole family enjoyed their stay. Los Murales was incredible. Thanks to Manuel we got to tour the kitchen. Our waiter was Fernando and he was wonderful. I would recommend that you try the stuffed avocado for an appetizer and the Mexican Coffee...

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2Thank JackieBear13
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear JackieBear13, Thanks for the review, and for sharing the experience of your recent family getaway with the TripAdvisor community. We couldn't be happier to hear our guests enjoyed their stay with us. Our villas are the perfect place to spread out and enjoy each other’s company while you’re on vacation. We’ve found that our guests enjoy the added convenience...

North Canton
Reviewed 5 days ago NEW

We LOVE the Royal Haciendas and go there every year. It is a beautiful resort: the staff are friendly, the grounds are beautiful, the pools are amazing and the beach is breathtaking! We enjoy the close proximity to Playa Del Carmen and the food choices at the Resort. It is our favorite Mexican destination.

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1Thank Joyce F
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear Joyce F, Thanks so much for writing a review about The Royal Haciendas. We love hearing from our members and their vacation experiences. We’re happy to hear that we have been able to provide you with a great location to make the most out of your vacation for many years. We always strive to give our guests the best...

Wallingford
Reviewed 5 days ago NEW

This was our second stay at a Royal Resort and we were not disappointed. Everything was fantastic, entertainment, food, drinks, Kids Club. We would definitely go again. All staff were great. Thank you!

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Thank Ketan P
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear Ketan P, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to welcoming you back soon. Warm regards.

California
Reviewed 6 days ago NEWvia mobile

I've been staying there with my family for years, it doesn't get any better than them! My sister is handicapped and uses a scooter to enjoy her vacation, it is soooo handicap friendly, the ramps for scooters are awesome, you guys should see my sister go, she loves it and therefore, so do we! Customer service oriented, good food, overall,...

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Helpful?
Thank pichycat
Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa, responded to this review

Dear pichycat, Thank you so much for taking the time to post a review about The Royal Haciendas. We're so glad to hear your sister enjoys our spacious accessible facilities. We couldn't be happier to see that our guests enjoy our service, food, and amenities. We look forward to welcoming you back on your next visit to your home away...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Royal Haciendas(R) Just 10 minutes from Playa del Carmen, this enchanting beachfront resort has architecture and gardens inspired by the grand old haciendas of the Yucatan. Enjoy fine dining, activities and many other amenities with the REFINE All-Inclusive package. The Royal Haciendas(R) is proof that dreams come true. Imagine, the best in beachfront living quietly nestled within Riviera Maya's most prestigious oceanfront golf community. ... more   less 

Additional Information about The Royal Haciendas All Suites Resort & Spa

Address: Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €211 - €415 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Haciendas All Suites Resort & Spa 4*
Number of rooms: 252
Reservation Options:
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Also Known As:
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas Hotel
Royal Haciendas Playa Del Carmen
The Royal Haciendas All Suites Resort & Spa Riviera Maya, Mexico - Playa Del Carmen
Hotel Style:
#3 Family Hotel in Playa del Carmen
#17 Green Hotel in Playa del Carmen
#31 Luxury Hotel in Playa del Carmen
#33 Spa Hotel in Playa del Carmen
#34 Romantic Hotel in Playa del Carmen
#34 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Haciendas All Suites Resort & Spa staff and other travellers.
424 questions
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Questions? Get answers from The Royal Haciendas All Suites Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we had a penthouse, taller ceilings, but 1st floor has a patio and a grass area to play on. All are great”
charlieb135, 21 Apr 2017 | Read review
“1 bedroom has a Jacuzzi on the balcony”
valentinak656, 19 Apr 2017 | Read review
“First floor beach front is the best. Second through third floors are also good, but always take a long time to walk to since you have to walk to the stairs first in a different building.”
Shazam18, 19 Apr 2017 | Read review
“Try for a higher floor if you want a nice view of the ocean, ground level if you want to walk out to the pools etc”
jmturner8, 13 Apr 2017 | Read review
“I don't think there is a bad room, besides...how much time do you spend in your room??”
travel4funwithmyboys, 12 Apr 2017 | Read review
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