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    The Royal Haciendas All Suites Resort & Spa

    Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
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    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$476
          US$295
          Great Deal
          US$335
          US$325
          Traveller (1866)
          Pool & Beach (460)
          Room & Suite (440)
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          Overview
          • Excellent65%
          • Very good24%
          • Average7%
          • Poor2%
          • Terrible2%
          Travellers talk about
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          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Kitchenette
          Concierge
          Spa
          Wheelchair Access
          Conference Facilities
          Dry Cleaning
          Tennis Court
          Self-Serve Laundry
          Shuttle Bus Service
          Babysitting
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from The Royal Haciendas All Suites Resort & Spa
          Special Offer: All Inclusive 4th of July
          Hotel deals
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          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (3,487)
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          1 - 5 of 3,487 reviews

          Reviewed yesterday

          Been coming down to Playa for over 10 years. The Royal Haciendas is by far the best resort in the region. Each Royal Resort stay continues to surpass the previous stay. Family friendly with Playa Del Carman 10 minutes away. Lots to do within the...More

          Review collected in partnership with this hotel
          Thank kirks921
          Reviewed yesterday

          Absolutely incredible. Food is amazing! Staff is extremely friendly! And the grounds are impeccable! Could use more evening and night time activities, but if you're traveling with people you make your own fun :)

          Review collected in partnership with this hotel
          Thank Y5603ALmichaelb
          Reviewed 2 days ago

          Gorgeous property. Well maintained. High quality staff who is extremely friendly. Spacious comfortable rooms. Great place for families. We come to this property in June every year. We love it it is our home away from home.

          Review collected in partnership with this hotel
          Thank Smylietaylor
          Reviewed 4 days ago

          Everything was clean, organized, and easy to use! It helped that one of our party spoke Spanish, but all staff at the hotel spoke English fluently and was always accommodating. Arturo and Ramon at the pool-bar, and Susy were all incredible!! They kept us having...More

          Review collected in partnership with this hotel
          Thank jordynn696
          Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 3 days ago

          Dear jordynn696, Thank you for posting about our resort. We always take special care when preparing our food and beverage items and our restaurants are certified by the Mexican Ministry of Tourism. However, the best certification we can achieve is our guests satisfaction. We're excited...More

          Reviewed 5 days ago

          I would definitely stay at this resort again. The only reason I didn't rate the service as excellent is because our concierge did not make the promised dinner reservation for our 35th wedding anniversary night. Needless to say we didn't use her any more! Also...More

          Review collected in partnership with this hotel
          Thank P833DTkarenc
          Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 3 days ago

          Dear Karen, Thank you for taking the time to review your recent stay with us. Happy belated anniversary! How wonderful that you chose The Royal Haciendas for this special occasion. We're glad to see that you enjoyed your overall experience at the resort. We apologize...More

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          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          GreenLeadersGold level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Beachfront
          • Free Parking
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Spa
          • Fitness Centre with Gym / Workout Room
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Children Activities (Kid / Family Friendly)
          • Concierge
          • Multilingual Staff
          • Self-Serve Laundry
          • Babysitting
          • Shuttle Bus Service
          • Room Service
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Banquet Room
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Microwave
          • Things to do
          • Pool
          • Tennis Court
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$211 - US$503 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #3 Family Hotel in Playa del Carmen
          • #17 Green Hotel in Playa del Carmen
          • #34 Romantic Hotel in Playa del Carmen
          • #34 Luxury Hotel in Playa del Carmen
          • #35 Spa Hotel in Playa del Carmen
          • #37 On the Beach Hotel in Playa del Carmen
          • Room types
          • Kitchenette ,
          • Suites ,
          • Family Rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 252
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Expedia, Orbitz, Booking.com, Vacatia, Hotels.com, Cheap Tickets, Priceline, Travelocity, Evoline ltd, Hotwire, TripOnline SA and getaroom.com so you can book your The Royal Haciendas All Suites Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • The Royal Haciendas Hotel Playa Del Carmen ,
          • Royal Haciendas Hotel ,
          • Royal Haciendas Playa Del Carmen ,
          • The Royal Haciendas All Suites Resort & Spa Riviera Maya, Mexico - Playa Del Carmen
          Add Photo Photos
          Traveller (1866)
          Pool & Beach (460)
          Room & Suite (440)
          Dining (149)
          Hotel & Grounds (1097)
          Bathroom (18)
          Family and Play Areas (12)
          Business Centre & Event Rooms (1)
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Mary C
          Do they have in-house laundromat in Royal Haciendas, Playa del Carmen?
          20 June 2017|
          Answer Show all 2 answers
          Response from Sandra R | Property representative |
          Hello Mary C, There is a self-service guest laundry at the resort where there are washers and dryers. Best Regards.
          0
          Votes
          Yekaterina G
          Hi! We booked a 1 bedroom all inclusive package and are scheduled to arrive to your resort on Wed. June 21st. We will be celebrating our 15th wedding anniversary and were wondering if its possible to upgrade to a 2 bedroom suite as close to the beach as possible? If yes, how much would it cost? Thanks!
          19 June 2017|
          Answer
          Response from Sandra R | Property representative |
          Hello Yekaterina G, I sent you a private message to provide accurate assistance. Warm Regards.
          0
          Votes
          Rambrozy
          I have read about the biodegradable sunscreen requirements at several of tourist sites. Is this just at these special locations or is it for all of the hotel areas too? What about bug spray? I have read that this is a necessity. What is your opinion?
          15 June 2017|
          Answer
          Response from Sandra R | Property representative |
          Hello Rambrozy, Indeed, we recommend all tourists to wear biodegradable sunscreen, not only in certain places but every time that they're going into the ocean and be in contact with the marine species. Since the resort is... More
          1
          Vote
          Room Tips
          "Changing rooms Saturday was annoying. Mattresses and pillows were not ideal considering the price paid for..."
          Read review
          "We stayed in a one room suite. Everything was clean and very nice. We did the all-inclusive option, so the..."
          Read review
          "Wish the pillows had a little more body, Please add king size blanket to Master Bdr. The comforters are to..."
          Read review
          "Try to get a room right on the ocean its tough to get but very worth it."
          Read review
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