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Large resort with too many rooms for the common areas. Lack of internal transportation. Queues for restaurants in low season, in high season I do not want to imagine. The pools, the beach, and the restaurants are very small for so many rooms. The animation...More
Great room with a swim out. Close to the beach and buffet. Much better than the rooms close to the front lobby. Shout outs to Agustin and Daniel in the buffet, who treated us like queens every morning. Always there to greet us with a...More
4 Thank Shantilly43
Response from JOSEV4717, Gerente at BlueBay Grand EsmeraldaResponded 24 September 2018
Thank you for sharing this great review of our hotel. I am delighted to learn that the effort we make in taking care of our guests contributed to make your stay unforgettable.
We are very glad you enjoyed your stay, specially the service...More
went to BlueBay Grand Esmeralda November 5th to November 12th 2018 for a destination wedding and had a great time! The food was good, the room we stayed in was spacious and oceanfront,(building 5) and did enjoy listening to the waves at night while watching...More
Very friendly and welcoming atmoshere! Jaalha restaurant is absolutley amazing Agustin and Daniel are very helpful in everything and service is top notch from these two! Food is always fresh and tasty!
We had a fantastic trip to playa del carmen. We stayed at Blue Bay Grand Esmeralda for 7 nights in a swim up suite. The hotel is clean and the staff is amazing. Agustin and Daniel are amazing waiters at the jaalha restaurant by the...More
Response from ModdyinVermont | Reviewed this property |
In my opinion, no. The swim up area is a moat around the building, with steps up to your patio. Not very private. Bar service doesn't come to the swim ups. Your room will have a mini-fridge with beer and soda, so you... More
In my opinion, no. The swim up area is a moat around the building, with steps up to your patio. Not very private. Bar service doesn't come to the swim ups. Your room will have a mini-fridge with beer and soda, so you could bring that out. Look at some images of the swim up rooms.