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BlueBay Grand Esmeralda

Traveller (11324)
Pool & Beach (2784)
Storyboard
Overview
Hotel website
E-mail hotel
Carretera Federal Chetumal- Puerto Juarez km 300 Camino a la Pileta, Playa del Carmen 77710 Mexico See on map
Name/address in local language
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
Additional information
Hotel website
Offers from BlueBay Grand Esmeralda
Special Offer:50% Blackfriday deal
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Reviews (11,094)
Filter reviews
7,723 results
Traveller rating
2,409
2,828
1,332
628
526
Traveller type
Time of year
LanguageEnglish
More languages
2,409
2,828
1,332
628
526
Show reviews that mention
All reviews blue bay swing bar white bar sports bar seafood jaal ha a la carte restaurants smaller pool festival buffet beautiful lagoon breakfast and lunch french restaurant main pool stayed in building dinner show time share other resorts
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1 - 5 of 7,723 reviews
Reviewed yesterday via mobile

Large resort with too many rooms for the common areas. Lack of internal transportation. Queues for restaurants in low season, in high season I do not want to imagine. The pools, the beach, and the restaurants are very small for so many rooms. The animation...More

Thank Logotipo
Hotel's Favourite
Reviewed 23 September 2018

Great room with a swim out. Close to the beach and buffet. Much better than the rooms close to the front lobby. Shout outs to Agustin and Daniel in the buffet, who treated us like queens every morning. Always there to greet us with a...More

4  Thank Shantilly43
Response from JOSEV4717, Gerente at BlueBay Grand EsmeraldaResponded 24 September 2018

Dear Shantilly43: Thank you for sharing this great review of our hotel. I am delighted to learn that the effort we make in taking care of our guests contributed to make your stay unforgettable. We are very glad you enjoyed your stay, specially the service...More

Reviewed yesterday

went to BlueBay Grand Esmeralda November 5th to November 12th 2018 for a destination wedding and had a great time! The food was good, the room we stayed in was spacious and oceanfront,(building 5) and did enjoy listening to the waves at night while watching...More

Thank GrantS1329
Reviewed yesterday via mobile

Very friendly and welcoming atmoshere! Jaalha restaurant is absolutley amazing Agustin and Daniel are very helpful in everything and service is top notch from these two! Food is always fresh and tasty!

Thank Wander50998186414
Reviewed yesterday

We had a fantastic trip to playa del carmen. We stayed at Blue Bay Grand Esmeralda for 7 nights in a swim up suite. The hotel is clean and the staff is amazing. Agustin and Daniel are amazing waiters at the jaalha restaurant by the...More

Thank Jessicadhnybida
View more reviews
About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Free Parking
Spa
Breakfast included
Free Internet
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Tennis Court
Outdoor pool
Details
Price range
US$153 - US$524 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#55 Top resorts Hotel in Playa del Carmen
#66 Spa Hotel in Playa del Carmen
#67 Luxury Hotel in Playa del Carmen
#78 Romantic Hotel in Playa del Carmen
#81 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$153 - US$524 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#55 Top resorts Hotel in Playa del Carmen
#66 Spa Hotel in Playa del Carmen
#67 Luxury Hotel in Playa del Carmen
#78 Romantic Hotel in Playa del Carmen
#81 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Photos
Traveller (11,324)
Pool & Beach (2,784)
Room & Suite (1,699)
Dining (972)
Amenities (113)
Family and Play Areas (96)
Business Centre & Event Rooms (32)
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Questions & Answers
Ask a question
tammyc373
19 November 2018|
Answer
Response from ModdyinVermont | Reviewed this property |
Smirnoff, yes. Why would you go to a Mexican all-inclusive to drink a pedestrian beer like Bud Light? Hardly premium. Mexican beers are very good.
0
Votes
G9070GCchriss
18 November 2018|
Answer
Response from ModdyinVermont | Reviewed this property |
In my opinion, no. The swim up area is a moat around the building, with steps up to your patio. Not very private. Bar service doesn't come to the swim ups. Your room will have a mini-fridge with beer and soda, so you... More
1
Vote
Room Tips
"We stayed in building #2....Coba. it is close to everything. Buffet, beach and pool!"
Jessicadhnybida
yesterday
Read review
"I would stay close to the beach building 1 through 4 on the second floor"
FXL6066
3 days ago
Read review
"If you get a ocean view room in building 5, mosquitos in the evening and the walls are thin, so try to get..."
Felilaafoa
2 weeks ago
Read review
"Go higher in the block because the corridors on ground level echo"
shep1967
4 weeks ago
Read review
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