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Magic Blue Hotel

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Traveller (510)
Room & Suite (175)
Pool & Beach (89)
Overview
  • Excellent57%
  • Very good30%
  • Average8%
  • Poor2%
  • Terrible3%
Travellers talk about
“coco bongo”(67 reviews)
“beach club”(26 reviews)
“boutique hotel”(14 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Suites
3 Star accommodation
All hotel details
Additional information
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (786)
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358 results
Traveller rating
179
114
33
13
19
Traveller type
Time of year
LanguageEnglish
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179
114
33
13
19
Show reviews that mention
All reviewscoco bongobeach clubboutique hotelincluded breakfast islovely pooltwo blocksrooms facestreet noisequinta avenidalocation is excellentsmall hotelnoisy at nightwelcome drinkpool area isper dayhotel is beautifulyogurt
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1 - 5 of 358 reviews
Reviewed 1 week ago via mobile

Where to begin. Not a family friendly hotel. Horrible staff and customer service. The check-in staff berated us for our room selection (booked all of our rooms through booking.com with no problems until this hotel) and then tried to upcharge for a bigger room. After...More

Thank Jeremy W
Response from AntonioLAR, Director de Relaciones con Clientes at Magic Blue HotelResponded 1 week ago

Dear Jeremy, Than you very much fir your review. We are truly sorry your experience was nos as expected. We have read your review and are correcting all issues described in your post, so that this is corrected at once. Our sole aim at Magic...More

Hotel's Favourite
Reviewed 21 February 2018

We stayed in this wonderful hotel for 7 days. From the entrance to the check-out it was a pristine experience for me and my girlfriend. Lovely employers + rooms + overall setting. Breakfast was very good, location very near to the beach (2 streets) and...More

Review collected in partnership with this hotel
1  Thank dberressem
Reviewed 2 weeks ago via mobile

NOT kid friendly. Absolutely horrible experience during check in. We reserved a king bed since we have two young children who will end up sleeping with us throughout the night. Otherwise three of us will end up sleeping in one double bed which will not...More

Thank Natalie W
Reviewed 10 July 2018

We took a chance on this boutique hotel because of the pictures, reviews, and great price. We were not disappointed. The location is excellent, within walking distance to everything (fast food, upscale restaurants, entertainment, nightlife). We rented a car and never moved it from its...More

Thank Andreabeya
Reviewed 30 June 2018 via mobile

The service at this hotel was PHENOMENAL from check in to check out. The staff was incredibly helpful and awesome. The pool was absolutely GORGEOUS and my room happened to be right off of the pool bar. :-) The rooms were exceptionally clean and well...More

Thank Tamaiko C
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Breakfast included
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$106 - US$279 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Spa Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$106 - US$279 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Spa Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (510)
Room & Suite (175)
Pool & Beach (89)
Dining (42)
Family and Play Areas (2)
Questions & Answers
Ask a question
Zain G
29 April 2017|
AnswerShow all 4 answers
Response from AntonioLAR | Property representative |
Hello Zain, Breakfast Buffet is included in the rate (Full breakfast, a la carte eggs, Juices, Milk, Cold cuts, cheese, bread, hot and cold dishes, etc). Our pool bar and restaurant offer a wide variety of food and... More
1
Vote
Google Translation
VikingBeauty
12 October 2016|
AnswerShow all 3 answers
Response from AntonioLAR | Property representative |
Hi, thank you so much for consider Magic Blue Hotel Boutique for your next holidays, in response to your question: yes we do have a pool bar sevice for drinks and snacks arround de pool for our guests. I hope this... More
3
Votes
Google Translation
Room Tips
"First floor has more charm than ground floor."
Read review
"choose the south wing, far from the entrance"
Read review
"Ask for a room away from Coco Bongo if you don't want to hear loud music all night!"
Read review
"We had a ground floor room, which was ideal. The upper level rooms could prove a bit of a chore with luggage"
Read review
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