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    Hotel Cielo

    4th Street, Between 5th And 10th Ave., Playa del Carmen 77710, Mexico
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    Best prices for your stay
    27/8/2017 28/8/2017
    Lock in the lowest price from our partners
    US$82US$89
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    Traveller (395)
    Room & Suite (108)
    Dining (27)
    Overview
    • Excellent72%
    • Very good22%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Bar/Lounge
    Concierge
    Rooftop Terrace
    Private Balcony
    Free Parking
    3.0 Star Hotel
    All hotel details
    Offers from Hotel Cielo
    Deals (29)
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    • Standard Room, Ground Floor - European Plan
      US$89US$82
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    • Standard Double Room - Ground Floor - Non-refundable
      US$89
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    • Standard Room, Ground Floor - European Plan
      US$89US$82
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    All 29 deals for this hotel
    • Standard Room, Ground Floor - European Plan
      US$82
      View Deal
    • Standard Room, Ground Floor - European Plan
      US$82
      View Deal
    • Standard Room, Ground Floor - European Plan
      US$82
      View Deal
    • Standard Room, Ground Floor - European Plan (Free WiFi)
      US$82
      View Deal
    • Standard Room, Ground Floor - European Plan
      US$82
      View Deal
    • Standard Room, Ground Floor - European Plan
      US$82
      View Deal
    • Standard Room, Ground Floor - European Plan
      US$82
      View Deal
    • Standard Double Room - Ground Floor - Non-refundable
      US$89
      View Deal
    • Standard Room - European Plan
      US$106
      View Deal
    • Standard Room - European Plan
      US$106
      View Deal
    Collapse room deals
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    Showing room deals 1 - of 29
    The Palm at Playa
    1,467 reviews
    #25 of 210 hotels in Playa del Carmen
     
    Hotel Posada Sian Ka'an
    288 reviews
    #87 of 210 hotels in Playa del Carmen
     
    Illusion Boutique Hotel by Xperience Hotels
    1,463 reviews
    #50 of 210 hotels in Playa del Carmen
     
    Hotel Pension San Juan
    57 reviews
    #130 of 210 hotels in Playa del Carmen
     
    Write a Review
    Reviews (848)
    Traveller rating
    Traveller type
    Time of year
    Language
    There are newer reviews for Hotel Cielo
    See the most recent reviews

    441 - 445 of 729 reviews

    Reviewed 17 November 2011

    wow, a great boutique hotel that just keeps on getting better.This is the third year we have been to to hotel cielo and we absolutely love it.The restaurant has some of the best food in playa,and the drinks are amazing.The staff could not be any...More

    3  Thank bobby b
    Response from HotelCielo, Owner at Hotel CieloResponded 20 November 2011

    Thank you bobbyb for taking the time to write your review. We know there are many hotels to choose from here in Playa, so, I would like to thank you personally for deciding to stay with Hotel Cielo yet again. You really made our day,...More

    Reviewed 17 November 2011

    Really enjoyed the hotel! Everyone was very welcoming, close to the beach. Great value.More

    2  Thank Jason S
    Response from HotelCielo, Owner at Hotel CieloResponded 20 November 2011

    JasonS Thank you for taking the time to write your review. We very pleased that you thought of Hotel Cielo as a Great Place.....we think so as well. Thank you for commenting on the staff, they always do their best to accommodate or guests &...More

    Reviewed 2 November 2011

    A very nice, mexican-authentic and cute hotel. Rooms and bathroom are clean, equipped with a TV, basic but with love to details. The staff makes the difference and is really helpful and friendly. We were there during a hurrican and manager and employees were all...More

    6  Thank evemariah
    Response from HotelCielo, Owner at Hotel CieloResponded 10 November 2011

    Thank you Evemariah for Taking the time to write your review. We appreciate the kind words & yes the staff does make the difference, they have come along way & they really enjoy helping create a great vacation experience. They are the reason we are...More

    Reviewed 28 October 2011

    Beautiful , clean hotel. The owner and employees are kind and welcoming. Two min from the beach!And if that's not enough The hotel has a beach club where u can hang out for free!More

    6  Thank Spectorit
    Response from HotelCielo, Owner at Hotel CieloResponded 11 November 2011

    Thank you Spectorit for your review. We are pleased that you enjoyed your stay with us & that you felt the warmth & charm that we have to offer. We especially appreciate the ,"Highly Recommended " heading, it's a great accomplishment for us. And I...More

    Reviewed 26 October 2011

    I went to Playa del Carmen for a vacation with a friend. This was a great and inexpensive hotel .. and very close to the beach. The service was great and the hotel was very clean and comfortable. I would definitely recommend!More

    5  Thank Cord0036
    Response from HotelCielo, Owner at Hotel CieloResponded 11 November 2011

    Thank you Cord0036 for taking the time to write your review. You're right...we are a Great place to stay, we do have great service & we do have a great staff..... I told you I was going to bring back great customer service.....now only if...More

    The Palm at Playa
    1,467 reviews
    #25 of 210 hotels in Playa del Carmen
     
    Hotel Posada Sian Ka'an
    288 reviews
    #87 of 210 hotels in Playa del Carmen
     
    Illusion Boutique Hotel by Xperience Hotels
    1,463 reviews
    #50 of 210 hotels in Playa del Carmen
     
    Hotel Pension San Juan
    57 reviews
    #130 of 210 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$72 - US$326 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #37 Romantic Hotel in Playa del Carmen
    • #39 Family Hotel in Playa del Carmen
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 18
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, HostelWorld, Hotels.com, Travelocity, TripOnline SA, Cancelon, Hotwire, Cheap Tickets and HotelQuickly so you can book your Hotel Cielo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Hotel Cielo Riviera Maya, Mexico - Playa Del Carmen
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    Traveller (395)
    Room & Suite (108)
    Dining (27)
    Pool & Beach (14)
    Hotel & Grounds (287)
    Bathroom (17)
    Business Centre & Event Rooms (3)
    Family and Play Areas (2)
    Nearby
    Hotel Posada Sian Ka'an
    288 reviews
    .10 km away
     
    Illusion Boutique Hotel by Xperience Hotels
    1,463 reviews
    .22 km away
     
    The Palm at Playa
    1,467 reviews
    .25 km away
     
    Hotel Pension San Juan
    57 reviews
    .14 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Michelle B
    30 July 2017|
    AnswerShow all 2 answers
    Response from Vic K | Reviewed this property |
    We had a balcony room but we used their roof top patio to smoke. It was a shaded nice area.
    0
    Votes
    Lisa A
    11 July 2017|
    AnswerShow all 3 answers
    Response from HotelCielo | Property representative |
    Hi there! There are quite a few around. Xcaret is just down teh road as Vic mentioned. There is also Xel Ha which is closer to Tulum. You will have your choice when you are down here. We look forward to seeing you!
    0
    Votes
    Room Tips
    "tell them what you are looking for and they will accommodate the best they can"
    Read review
    "Some rooms have balconies while others dont so if you want one ask for it. Also the roof of this place is a..."
    Read review
    "Room 11 is probably the best in the hotel"
    Read review
    "Balcony rooms get plenty of light."
    Read review
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