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Wyndham Garden Playa Del Carmen

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Wyndham Garden Playa Del Carmen
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445 Reviews from our TripAdvisor Community

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Showing 192: English reviews
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Eagan, Minnesota, United States
Reviewed 2 weeks ago

This is a very reasonably priced hotel that has spacious, comfortable and clean rooms. The hotel has a restaurant that offers a great breakfast bar with made to order omelettes and an array of other tasty breakfast items. The pool area offers numerous umbrella tables, chairs and chaise lounges with bar service. The WiFi works out there so we could...

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Helpful?
Thank Jill O
Cecilia P, Gerente de Recepción at Wyndham Garden Playa Del Carmen, responded to this review

Dear Guest, Thank you very much for your kind comments about our hotel, Wyndham Garden Playa del Carmen, we are very pleased to have met your expectations regarding facilities and services. Your satisfaction is our main objective, we hope to continue to favor you with your preference in your future visits to Playa del Carmen. Best regards Miguel García General...

Reviewed 2 weeks ago

This place is perfect if you're on a budget but still want it all- impeccable service, front desk that speaks English, shuttle to 10th street, CLEAN rooms, breakfast/dinner options, 10 minute walk to the beach. Seriously, I was so grateful for this find. All the workers were SO KIND! A special thanks to Arturo, Rocio and Jorge for all of...

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Helpful?
Thank Cielo R
Bogota, Colombia
Reviewed 4 weeks ago

This hotel is located right next to Playacar and just 15 minute walk from 5th Avenue. Whenever you visit Playa del Carmen you should rent a car to get by and the Hotel has a big parking lot, even in high season. There are two supermarkets nearby: Sam´s Club and Chedraui (excellent prices as a contrast to the stores downtown)....

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Helpful?
Thank Luis F
Cecilia P, Gerente de Recepción at Wyndham Garden Playa Del Carmen, responded to this review

Dear guest: We are glad to hear from you since you have been kind enough to take the time to write your comments. We are excited to know that your last stay at Wyndham Garden Playa del Carmen was of your satisfaction. We are taking care of your necessities to offer you the best Service as you deserve. Your comments...

Vancouver, Washington
Reviewed 4 weeks ago

My experience at Wyndham Playa Del Carmen. - No early check in. No exceptions. (Although it states on their website as a hotel amenity, we did not find it to be accurate. (We had an overnight flight so arrived around 9am. I understand the room not being available that early, but we made a point to come back around 1pm,...

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Helpful?
Thank JanaRose01
San Jose, California
Reviewed 21 January 2017

Even that is close to the central La calle Quinta. The service is terrible. The rooms are decent, but we have to ask for keys, towels or toilet paper all the time. The lights on the bathroom did not work or the one by the bed. The ice machine broken all the time. The swimming pool really small and not...

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1Thank maria805l
Reviewed 20 January 2017 via mobile

Well worth the 550SEK (approx 60USD) we payed for a King Size bed. Takes about 10 minutes to walk into the central area of Playa del Carmen but if you get a deal as we did it's well worth the money. Big rooms, clean, good WiFi, nice but small pool area and polite staff! Only downside in my opinion is...

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Thank jontas7
Streetman, Texas
Reviewed 14 January 2017

Been out of our room all day to come back at five p.m. and room not even made up. Unacceptable. Will not stay here again nor will I refer anyone to this chain or hotel. Sorry excuse for service. Can't believe it!

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2Thank pattigardner
Ajijic, Mexico
Reviewed 21 November 2016

I visited Wyndam Gardens whilst they were transitioning from the Holiday Inn Express. Albeit not seamless the management handled the situation very well with a minimum disruption to guests. An excellent breakfast to start the day with first class staff in attendance to ensure all the dishes were well presented and kept plentiful. It was amazingly quiet at night for...

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Helpful?
Thank JohnyCarole
Ajijic,
Reviewed 13 November 2016 via mobile

Mosquitoes in room gave me Dengue fever. No restaurant or room service. Room cleaning inconsistencies. Watery eggs for breakfast. Old lumpy mattresses. Worst hotel I've been in for many years. Poor location close to nothing. Low price doesn't make up for much.

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3Thank David F
Reviewed 15 August 2016 via mobile

The safe In room 228 is not working double check with the front desk staff before they assign you that room it was inconvenient having to use the front desk safe. According to building maintenance they will have to send the safe out for repair. We stayed one day over all the staff was friendly the Bell Boy Antonio and...

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1Thank Adventurer0099

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Take a deep breath and relax as you settle into our newly renovated Wyndham Garden Playa del Carmen hotel nestled in the heart of the Riviera Maya. We are minutes away from the famous Fifth Avenue, and within close proximity to theme parks, archeological sites, and beaches. Rest in the lush comforts of our spacious guest rooms with abundant amenities including luxurious bath essentials; free high-speed WiFi, and flat-screen HDTV. Celebrate your special events including romantic beach theme weddings and elegant receptions in our 3 vibrant event rooms, or outside in our glorious gardens. ... more   less 

Additional Information about Wyndham Garden Playa Del Carmen

Address: Lt 5 Mz 29 Fracc Playacar, Playa del Carmen 77710, Mexico (Formerly Holiday Inn Express Playa Del Carmen)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €57 - €176 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Garden Playa Del Carmen 3*
Number of rooms: 196
Reservation Options:
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Also Known As:
Holiday Inn Express Playacar Riviera Maya Hotel Playa Del Carmen
Express Playa Del Carmen
Express Playacar Riviera Maya
Holiday Inn Playa Del Carmen
Playa Del Carmen Holiday Inn
Wyndham Garden Playa Del Carmen Riviera Maya, Mexico
Hotel Style:
#57 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Garden Playa Del Carmen staff and other travellers.
9 questions
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Questions? Get answers from Wyndham Garden Playa Del Carmen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else”
 of 5 bubbles pattigardner, 14 Jan 2017 | Read review
“Overlooking to pool would be an excellent choice”
 of 5 bubbles JohnyCarole, 21 Nov 2016 | Read review
“choose rooms close to the main lobby, otherwise you will have to walk a lot.”
 of 5 bubbles paulor364, 25 Jul 2016 | Read review
“Away from the pool and lobby for quiet but Away from the pool and lobby for quiet.”
 of 5 bubbles Smokedogaz, 19 Jun 2016 | Read review
“some are Kind of blocked and other nice. West side has nice sun down light”
 of 5 bubbles seabobbases, 21 Feb 2016 | Read review
5 of 5