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6/8/2017 7/8/2017
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    Hotel Magic Express

    Calle 54 Norte SMz 13 Mz 58 Lt 1 | Between Diagonal Norte 55, Colonia El Pedregal, Playa del Carmen 77710, Mexico
    Best prices for your stay
    6/8/2017 7/8/2017
    SAVE US$5
    Traveller (34)
    Room & Suite (11)
    Pool & Beach (4)
    • Excellent14%
    • Very good36%
    • Average27%
    • Poor7%
    • Terrible16%
    4 Jun 2017
    “Need some renovations on the room”
    29 May 2017
    “Excellent as hotel for business visits”
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Family Rooms
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Conference Facilities
    2.5 Star Hotel
    All hotel details
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    6 Aug7 Aug
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (186)
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    1 - 5 of 28 reviews

    Reviewed 4 June 2017

    The location and the service is good, only recommend you a renovation to the rooms, so check the installations by example in my roon the buttons of the toilet are not fuction only one button was fine.More

    Review collected in partnership with this hotel
    Thank manuelduran1975
    Response from guestservicemgcxprss, Guest Service at Hotel Magic ExpressResponded 5 June 2017

    Dear manuelduran1975, We appreciate your visit and review. All the observations from our customers are heard and considered to improve our service. We have detected the problem with the WC and have started an improvement programm in this matter. Unfortunately this is a WC model,...More

    Reviewed 29 May 2017

    Good service, comfortable rooms. Close to a shopping mall and the cultural center of Playa del Carmen, but a bit away from the beach, so it is a good choice as a hotel for business visits or short stays. Overall, simple but satisfactory.

    Review collected in partnership with this hotel
    Thank AFoolishMortal
    Response from guestservicemgcxprss, Atención al cliente at Hotel Magic ExpressResponded 31 May 2017

    Dear AFoolishMortal, We appreciate your visit and review. We are glad to know we had fulfill your expectations We hope to welcome you again in a next travel de Playa del Carmen and the Riviera Maya. King regards, Guest Service

    Reviewed 12 November 2016 via mobile

    OMG not Magic at all, the air conditioner don't work I call the concierge name Monica and she send me a guy and he told me the air is working I told him look at me I'm sweating ... well nothing I can do, I...More

    1  Thank Monica K
    Response from guestservicemgcxprss, Guest Service at Hotel Magic ExpressResponded 14 November 2016

    Dear Guest, We appreciate your visit and review in TripAdvisor. We have followed this situation since you first claimed it in our front desk. In general, there was a high occupation during the weekend you visit us. We have looked in other rooms and asked...More

    Reviewed 13 June 2016

    this hotel is alittle bit far from 5th Ave however it was afforable and it was nice, stuff very helpful. it was spring break when I went there and the prices were afforable. I would definaly go back to this hotel.More

    Thank Jonathan V
    Response from mgmtmgcxprss, Gerente at Hotel Magic ExpressResponded 14 June 2016

    Dear Jonathan V, We appreciate you have chosen us as your lodging option while visiting Playa del Carmen. We are as well thankful for your recommendation. We will be glad to welcome you again in the Magic Express Hotel in your next visit to Playa...More

    Reviewed 23 March 2016

    This hotel is a cross between a business class hotel and a boutique hotel. It has too much charm to be a business class hotel but the location makes it difficult to be anything but. The staff is excellent, friendly and bilingual.More

    Thank puppyTio1
    Response from mgmtmgcxprss, Gerente at Hotel Magic ExpressResponded 25 March 2016

    Dear puppyTio1: We apprecaite you have chosen us among other options for lodging in your last visit to Playa del Carmen. As well, we are thankful you took the time to let us know your opinion about our service in TripAdvisor. We are glad about...More

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    • Top amenities
    • Pool
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Breakfast included
    • Meeting Rooms
    • Room Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Price range
    • US$58 - US$111 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 97
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, HostelWorld, Orbitz, Expedia, Cancelon, Travelocity, TripOnline SA, Hotwire and HotelQuickly so you can book your Hotel Magic Express reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Magic Express Hotel Playa Del Carmen ,
    • Magic Express Playa Del Carmen ,
    • Hotel Magic Express Riviera Maya, Mexico - Playa Del Carmen
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    Traveller (34)
    Room & Suite (11)
    Pool & Beach (4)
    Dining (1)
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    Bathroom (3)
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    Room Tips
    "Ask for rooms on the top floors, rooms on the ground floor are extremely noisy"
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