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18/9/2017 19/9/2017
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    Hotel Riu Palace Riviera Maya

    Av Xaman-Ha Mza 9 y 10 Lote 1 Int.Fracc. | Fase II Solidaridad, Playa del Carmen 77710, Mexico
    Hotel website
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    Best prices for your stay
    18/9/2017 19/9/2017
    Traveller (6251)
    Pool & Beach (1471)
    Room & Suite (748)
    Overview
    • Excellent65%
    • Very good24%
    • Average7%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “sports bar” (381 reviews)
    “don manolo” (69 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Riu Palace Riviera Maya
    Special Offer: SPECIAL SUMMER OFFER
    Hotel deals
    Deals (13)
    18 Sep19 Sep
    |
    1 room, 2 adults, 0 children
    Royal Hideaway Playacar
    4,208 reviews
    #35 of 211 hotels in Playa del Carmen
     
    The Reef Playacar
    4,708 reviews
    #98 of 211 hotels in Playa del Carmen
     
    Allegro Playacar
    4,905 reviews
    #88 of 211 hotels in Playa del Carmen
     
    Hotel Riu Playacar
    4,953 reviews
    #52 of 211 hotels in Playa del Carmen
     
    Write a Review
    Reviews (5,508)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 4,064 reviews

    Reviewed yesterday via mobile

    2nd time visiting with my wife. Short and to the point; Pros: Beach, night shows (highlight for us was the Mexico show...dances from all over Mexico), the grounds (staff are always cleaning it), location-walkable to downtown PDC, the staff, ALL staff, specific staff - David...More

    Thank Andrew B
    Reviewed 2 days ago

    This was my first time at an all inclusive resort not to mention Mexico as well. Yeah, the property is somewhat dated but our room was very clean. The staff was super friendly, very accommodating, & eager to make sure your experience with the Riu...More

    1  Thank 122alo
    Reviewed 3 days ago

    Booked the Playacar and they offered upgrade to Palace and I had done my research so I was delighted to accept. Still not sure why. Just got back from family vacation with husband and 3 kids, 22, 21 and 17. Beach is absolutely gorgeous. Water...More

    1  Thank Hollow75
    Reviewed 4 days ago via mobile

    This was the worst experience we have ever had with any hotel in our 10 years of international travel.Beginning with the fact that they did not give us a junior suite like the package stated we were getting. In the first room, the battery was...More

    3  Thank Cathy W
    Reviewed 5 days ago

    Upon arrival we entered a antique-vintage style lobby with beautiful chandeliers and very clean. We were greeted by staff and upon check in we received our info and keys to our room promptly. However, the first thing going to our room i noticed were the...More

    Thank Sierra M
    Royal Hideaway Playacar
    4,208 reviews
    #35 of 211 hotels in Playa del Carmen
     
    The Reef Playacar
    4,708 reviews
    #98 of 211 hotels in Playa del Carmen
     
    Allegro Playacar
    4,905 reviews
    #88 of 211 hotels in Playa del Carmen
     
    Hotel Riu Playacar
    4,953 reviews
    #52 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Free Internet
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$254 - US$598 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #23 Top resorts Hotel in Playa del Carmen
    • #28 Romantic Hotel in Playa del Carmen
    • #29 Family Hotel in Playa del Carmen
    • #30 Spa Hotel in Playa del Carmen
    • #31 Luxury Hotel in Playa del Carmen
    • #32 On the Beach Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 400
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Travelocity, TravelUp, RIU Hotels and Resorts, Hotwire, Cancelon, Cheap Tickets, HotelsforEveryone, TripOnline SA, Evoline ltd, getaroom.com and HotelQuickly so you can book your Hotel Riu Palace Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Riu Palace Riviera Maya Hotel Playa Del Carmen ,
    • Riu Riviera Maya ,
    • Hotel Riu Palace Riviera Maya Mexico - Playa Del Carmen
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    Traveller (6251)
    Pool & Beach (1471)
    Room & Suite (748)
    Dining (574)
    Hotel & Grounds (3635)
    Family and Play Areas (94)
    Bathroom (39)
    Business Centre & Event Rooms (26)
    Nearby
    Allegro Playacar
    4,905 reviews
    .26 km away
     
    Hotel Riu Playacar
    4,953 reviews
    .52 km away
     
    The Reef Playacar
    4,708 reviews
    .10 km away
     
    Royal Hideaway Playacar
    4,208 reviews
    .40 km away
     
    Nearby Restaurants
    Lara & Luca
    111 reviews
    1.22 km away
    Casa Sofia Playa del Carmen
    690 reviews
    1.23 km away
    Perche No Restaurante Pizzeria
    110 reviews
    1.15 km away
    Casa Cenote
    243 reviews
    .81 km away
    Nearby Attractions
    Plaza Playacar
    438 reviews
    .57 km away
    Xaman Ha Aviary
    207 reviews
    .93 km away
    Playacar Center Shopping Mall
    24 reviews
    .44 km away
    Rent Buggy
    659 reviews
    .24 km away
    Ask a question
    Questions & Answers
    carr05
    20 August 2017|
    Answer
    Response from Mark H | Reviewed this property |
    This is the address I found last year , it should still be good palace . riviera maya at riu . com Note : it will not let me post an address so type this as on word and... More
    1
    Vote
    catherinegauche
    17 August 2017|
    Answer
    Response from rachel w | Reviewed this property |
    There is a kids club although we never used so unsure what it is like. My kids are 11 and 15 and there was plenty of activities around the pool and on the beach for them to be entertained. water aerobics is for kids as... More
    0
    Votes
    Room Tips
    "Pool and garden views are the thing they have to offer, no ocean views are available."
    Read review
    "Pool view, or a corner room overlooking pool or beach"
    Read review
    "Horse-shoe layout - either end is further from reception/evening entertainment and nearer beach/pools"
    Read review
    "Not all rooms have sea views or garden views as the hotel is u-shaped with rooms on both sides of the..."
    Read review
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