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Hotel Riu Palace Riviera Maya

5,676 reviews
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Traveller (6416)
Pool & Beach (1492)
Room & Suite (747)
Overview
  • Excellent65%
  • Very good24%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
“sports bar”(386 reviews)
“don manolo”(71 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
Offers from Hotel Riu Palace Riviera Maya
Special Offer: Receive 500 free points
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Reviews (5,676)Write a Review
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2,468
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353
140
93
Show reviews that mention
All reviewssports bardon manolospecialty restaurantspalm treescourtyard viewfusion restaurantmusty smellmake reservationsother resortsgated communityinfinity poolriviera mayalobsterentertainment staffmain buffethotel is beautifulplenty of chairs
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1 - 5 of 4,154 reviews
Reviewed yesterday

What an amazing resort!!!! Easy check-in, beautiful view from the room. The staff was cordial and always ready to take a drink order. Non-stop fun - activities all day and a free show at night ... Will return and stay longer- only had 4 days...

2  Thank brigman08
Hotel's Favourite
Reviewed 13 December 2017 via mobile

We had planned to go to St. Martins for my 70th birthday but the recent hurricanes threw that plan out the window. My travel agent (AAA) has always done a good job for me so when she suggested Mexico I said okay...but wasn’t very excited...More

12  Thank MelanusKey
Reviewed 2 days ago via mobile

We just came back from a week at the Riu Palace Riviera Maya and had such a wonderful time! Here are the positives and negatives: Positives : The resort is gorgeous! We went during a time when it was only 65% capacity and never felt...More

3  Thank lben477
Reviewed 5 days ago

We stayed in Riu Palace Cancun in 2017 and checked out this sister resort, Riu Palace Riviera Maya, at the time. It is a gorgeous property and having also had a wonderful experience at the Riu Palace in Cabo San Lucas, we booked a week...More

2  Thank Dianna L
Reviewed 5 days ago

My husband and I just came back from Mexico. This was our second stay at Riu Palace Rivera Maya and we also stayed at Riu Palace Mexico several times. We travel to Mexico 3-4 times a year and we stayed at a lot of different...More

1  Thank Natalia D
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Free Internet
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$313 - US$530 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Playa del Carmen
#25 Top resorts Hotel in Playa del Carmen
#28 Romantic Hotel in Playa del Carmen
#33 Spa Hotel in Playa del Carmen
#36 On the Beach Hotel in Playa del Carmen
#36 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$313 - US$530 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Playa del Carmen
#25 Top resorts Hotel in Playa del Carmen
#28 Romantic Hotel in Playa del Carmen
#33 Spa Hotel in Playa del Carmen
#36 On the Beach Hotel in Playa del Carmen
#36 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (6416)
Pool & Beach (1492)
Room & Suite (747)
Dining (593)
Hotel & Grounds (3753)
Family and Play Areas (101)
Bathroom (39)
Business Centre & Event Rooms (27)
Questions & Answers
Ask a question
packerfanatic52
18 January 2018|
AnswerShow all 2 answers
Response from Lovethesunandyou | Reviewed this property |
I don’t know if they are allowed but yes I’ve seen a few of them.
1
Vote
Google Translation
packerfanatic52
16 January 2018|
Answer
Response from Allansgirl528 | Reviewed this property |
Flotation devices are not allowed in the pools.
0
Votes
Rosie07621
16 January 2018|
AnswerShow all 2 answers
Response from DScharett | Reviewed this property |
Yes it does have wheelchair ramps , no you can not make reservations. My recommendation is show up early. We had no problems. As fas as wheel chair rentals I would check with a travel agency or look online for that but I... More
0
Votes
Room Tips
"beautiful views, crystal clear pool, easy beach access,"
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"All rooms face inward to the courtyard, some closer to the ocean than others. Overall, they all have a great..."
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"Room on top floor, courtyard views in building closest to beach :)"
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"Try to choose a room that is far away from the outdoor theater where they do nightly shows as the music can..."
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