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    Fairmont Mayakoba

    Carretera Federal Cancun | Km 298, Solidaridad, Playa del Carmen 77710, Mexico
    +1 855-999-4008
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    28/1/2018 29/1/2018
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     76 people are viewing this hotel
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    US$576
    US$534
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    Traveller (3302)
    Room & Suite (807)
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    Overview
    • Excellent78%
    • Very good15%
    • Average4%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “la laguna” (325 reviews)
    “el puerto” (177 reviews)
    “las brisas” (78 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf course
    Dry Cleaning
    Tennis Court
    Rooftop Terrace
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
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    Offers from Fairmont Mayakoba
    Offers & Announcements: Luxury Inclusive Package
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    Rooms
    28 Jan29 Jan
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (4,380)
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    841 - 845 of 3,217 reviews

    Reviewed 17 December 2016

    I traveled with a few friends and we stayed in the deluxe casitas along the canal for 7 nights. The rooms were incredible, very clean and modern, lots of space, and a nice view of the nature from the balcony. The service from all the...More

    2  Thank _daniela_m5381
    Response from Silvia L, Guest Relations Manager at Fairmont MayakobaResponded 24 December 2016

    Dear _daniela_m5381: Our main goal is to offer our guests the highest level of service and satisfaction; therefore we are very pleased to hear your stay with us was truly memorable. We are delighted to know you enjoyed your beautiful casitas, the breath taking green...More

    Reviewed 17 December 2016

    We stayed in a casita on the canal for 8 nights; it was a great experience. The staff are friendly and helpful, the beach has white powdery sand and comfortable beach chairs, the canals offer great opportunities for bird sightings. We spent many peaceful hours...More

    Review collected in partnership with Fairmont Hotels & Resorts
    1  Thank Karen_Jean_BC
    Response from Silvia L, Guest Relations Manager at Fairmont MayakobaResponded 23 December 2016

    Dear Karen_Jean_BC: We would like to thank you for taking the time to share your experience from your recent stay at Fairmont Mayakoba; we are so fortunate to be surrounded by amazing landscapes, flora & fauna and its important for us to know this had...More

    Reviewed 16 December 2016

    We had an amazing time at the Fairmont and will talk about it for years to come. The warm weather, great location and amazing food will not be soon forgotten. We dined in all of the outlets and loved them all. On our last day...More

    1  Thank ssgreenslade
    Response from Jorge C, Director of Food and Beverage at Fairmont MayakobaResponded 22 December 2016

    Dear ssgreenslade, Thank You very much for taking the time to write this review. It is very important for us at Fairmont Mayakoba to have your valuable opinion. We are very glad you enjoyed your stay with us and also that You liked the great...More

    Reviewed 16 December 2016

    We enjoyed every second of our stay at the Fairmont Mayakoba. It was the BEST all inclusive experience we have EVER had and we cannot wait to go back one day. I have been to Cancun before and stayed at a nice resort, but this...More

    2  Thank anithagopal1
    Response from Stuart M, Director of Sales at Fairmont MayakobaResponded 28 December 2016

    Dear anithagopal1 Many thanks for your detailed (and great!!) review of your recent stay at Fairmont Mayakoba. It is so encouraging to read review of guests who go to experience so much that our resort has to offer (AND Pancho), especially the eco-aspects that we...More

    Reviewed 15 December 2016

    We just completed our third trip to the The Fairmont Mayakoba. We had every opportunity in the world to try someplace else and had no obligation to return, but we were both eager to go back. It is a place where it is effortless to...More

    3  Thank bucketlistbrock
    Response from Jorge C, Director of Food and Beverage at Fairmont MayakobaResponded 22 December 2016

    Dear bucketlistbrock, Thank You very much for taking the time to write this review. It is very important for us at Fairmont Mayakoba to have your valuable opinion. We are very glad you enjoyed your third stay with us and also that You liked the...More

    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Free High Speed Internet ( WiFi )
    • Pool
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Pool
    • Bar/Lounge
    • Hot Tub
    • Golf course
    • Tennis Court
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$253 - US$826 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Green Hotel in Playa del Carmen
    • #6 Spa Hotel in Playa del Carmen
    • #8 Luxury Hotel in Playa del Carmen
    • #8 On the Beach Hotel in Playa del Carmen
    • #15 Family Hotel in Playa del Carmen
    • #22 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 401
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Fairmont Hotels, Hotels.com, Orbitz, Hotwire, Evoline ltd, Cancelon, getaroom.com and TripOnline SA so you can book your Fairmont Mayakoba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Fairmont Mayakoba Hotel Playa Del Carmen ,
    • Fairmont Hotel Playa Del Carmen ,
    • Fairmont Playa Del Carmen ,
    • Mayakoba ,
    • Playa Del Carmen Fairmont ,
    • Fairmont Mayakoba Riviera Maya, Mexico - Playa Del Carmen
    Add Photo Photos
    Traveller (3302)
    Room & Suite (807)
    Pool & Beach (725)
    Dining (336)
    Hotel & Grounds (2118)
    Bathroom (83)
    Family and Play Areas (29)
    Business Centre & Event Rooms (5)
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    Ask a question
    Questions & Answers
    cshansen
    9 January 2018|
    Answer
    Response from Isamu T | Property representative |
    Dear cshasen, Thanks you for your message. In regular reservations your card is only for guarantee subject to our policy cancelations. Some offers request a 1 night non refundable deposit that is charged 24 hours after... More
    0
    Votes
    mel12018
    3 January 2018|
    Answer
    Response from Isamu T | Property representative |
    Dear mel, Thank you for you rmessage. Yes you can buy the all incluisive at your arrival. Answer: Actual prices per day are adult $175 USD, Children 6-12 $70USD and Children 13-17 $100USD If you want us to contact you... More
    0
    Votes
    mel12018
    3 January 2018|
    AnswerShow all 2 answers
    Response from Isamu T | Property representative |
    Dear mel, Thank you for you rmessage. Yes you can buy the all incluisive at your arrival. Answer: Actual prices per day are adult $175 USD, Children 6-12 $70USD and Children 13-17 $100USD If you want us to contact you... More
    0
    Votes
    Room Tips
    "A lagoon room close to the spa and bicycle pick-up hub."
    Read review
    "The garden casita room was extra quiet and secluded."
    Read review
    "away from the internal streets where the shuttle passes"
    Read review
    "The 900/800 level rooms are closest to beach and range to 100 being further to lobby"
    Read review
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