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Fairmont Mayakoba

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3,289 Reviews from our TripAdvisor Community

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Showing 2,447: English reviews
Smyrna
Reviewed 15 December 2015

Five great days at this resort with the Fairmount trademark service, great food , and entertainment at Las Brisas made for a terrific time. The weather cooperated as well! Golf at the only PGA course was superb as the tournament was held three weeks ago. All in all a great place to relax and enjoy. Since this is a five...

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4Thank Doug C
Greenwich, Connecticut
Reviewed 15 December 2015

We had a villa on the beach steps from the beach and ocean. Room location and decor was top notch. Service was impeccable and all the restaurants which have been redone with new chef and cuisine were spectacular. You are not too far from Playa del Carmen for shopping so location is exceptional. The resort offers quiet electric boat tours...

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3Thank Loridp7747
Hoboken, New Jersey
Reviewed 15 December 2015

This was my first time in Mexico and it exceeded my expectations. The resort is lovely. We got lucky and were upgraded, compliments of the hotel. Our room was large and very comfortable. The beach area was gorgeous with a delicious restaurant right on the beach. Although the last 2 days there was a lot of seaweed, they try to...

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3Thank maplegirl99
Milan
Reviewed 14 December 2015

We just want to thank the hotel and staff for providing us with such a lovely vacation. The room, pools, restaurants and grounds exceded our expectations. Being blessed to live our lives in a beautiful place and have a beautiful home we are used to enjoy a peaceful environment and many comforts. This was a great experience that we hope...

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3Thank person_from_earth
St Andrews
Reviewed 14 December 2015

My husband and I have just returned from an amazing 10 nights at The Fairmont Mayakoba. The property was extraordinary in every way, absolutely stunning accommodation, restaurants, pools and beach. That being said, the facilities paled in comparison with the absolute, genuine engagement of every member of staff we came in contact with. We have never come across a team...

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6Thank derbyq
toronto, ontario
Reviewed 14 December 2015

After visiting this resort in March '14, I started planning return trip for November '15. We had an amazing time, as good if not better than the last time. The restaurants have been renovated both in appearance and menu for the better. Even the customer service seemed a notch above from the last time. Special thanks to our bartender Juan...

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3Thank dietinggolfer
Los Angeles, California
Reviewed 13 December 2015

From the moment you pull up you feel so special. Jorge at check in was so amazing! The rooms are a little tired and are in need of a little updating-but bed was comfy and rain shower was great. The grounds are beautiful and pools were never crowded. I loved the boat tour around the property. I will return to...

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3Thank jesspete
Denver, Colorado
Reviewed 12 December 2015

We held a corporate incentive trip at the Fairmont Mayakoba and it was wonderful. I worked specifically with Mario Soto and was impressed with his great customer service and professionalism. The resort is beautiful and food was delicious. The room accommodations were also top notch. I highly recommend working with Mario Soto and this property for group events.

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4Thank Lindsey M
Mexico City, Mexico
Reviewed 12 December 2015 via mobile

This was my first visit to Mayakoba but I most say that absolutelly need to come back many times. By far, my first option in Playa del Carmen. Starting With the facilities, that are like jurassic park! Everything is green and many green areas to take a walk, if you like bike or walk, this is the place. The beach...

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3Thank Duckman_mnk
Greenwood Village, Colorado
Reviewed 11 December 2015

This resort is amazing! It is located just outside of Playa del Carmen so you have the advantage of being able to make a quick trip to a town, but it is also exclusive and luxurious. The hotel is filled with casitas of only 4 rooms each, so the resort feels very private. There is a lot of lush greenery...

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5Thank Johanna M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The 45 acre Fairmont Mayakoba, Riviera Maya, a AAA 5 Diamond Award property, boasts 401 rooms and suites, including a collection of beach and lagoon casitas, offering guests extraordinary views of the grounds. Guests at Fairmont Mayakoba can take advantage of several recreational activities on property including exploring nature trails on foot or BMW bikes, scenic boat tours on lanchas through crystal clear canals, sunbathing on the soft white-sand beach or at one of the property's several pools, non-motorized watersports (kayaks and catamarans), outdoor tennis and paddle courts, golfing on the renowned El Camaleon golf course (host to the only official PGA TOUR event in Mexico), lessons at the Jim McLean Golf School or being pampered with signature Mayan treatments at the luxurious Willow Stream Spa. Children and teens have a space just for them at the Discovery Club or at the Teens Room by Sony PlayStation(R). Fairmont Mayakoba's commitment to the environment has earned the resort several awards and accolades including a seal of verification by Rainforest Alliance. ... more   less 

Additional Information about Fairmont Mayakoba

Address: Carretera Federal Cancun | Km 298, Solidaridad, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €239 - €729 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Mayakoba 5*
Number of rooms: 401
Reservation Options:
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Also Known As:
Fairmont Mayakoba Hotel Playa Del Carmen
Fairmont Hotel Playa Del Carmen
Fairmont Playa Del Carmen
Mayakoba
Playa Del Carmen Fairmont
Fairmont Mayakoba Riviera Maya, Mexico - Playa Del Carmen
Hotel Style:
#5 Spa Hotel in Playa del Carmen
#6 On the Beach Hotel in Playa del Carmen
#7 Luxury Hotel in Playa del Carmen
#19 Business Hotel in Playa del Carmen
#22 Family Hotel in Playa del Carmen
#22 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Mayakoba staff and other travellers.
152 questions
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1 month ago

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Questions? Get answers from Fairmont Mayakoba staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“better to get rooms closer to beach or you have to wait for shuttle”
 of 5 bubbles tcinbirmans, 17 Jan 2017 | Read review
“Choose a room with a water view”
 of 5 bubbles hopek949, 17 Jan 2017 | Read review
“Get a room with a Butler”
 of 5 bubbles smalld, 16 Jan 2017 | Read review
“Rooms as Casitas are better”
 of 5 bubbles N4142YOpaula, 13 Jan 2017 | Read review
“We have only stayed at the Deluxe Casitas - stay close the island or mid-way between the island and the lobby for easy access to everything”
 of 5 bubbles J7584SQmarkb, 13 Jan 2017 | Read review
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