We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Fairmont Mayakoba

Travellers' Choice award winner
GreenLeadersPlatinum level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$799*
US$201*
Great Deal
US$244*
US$425*
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Fairmont Mayakoba
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,673 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Fairmont Mayakoba
See the most recent reviews
Showing 2,743: English reviews
Charlottesville, Virginia
Reviewed 13 April 2016

Just returned from our week stay at the beautiful Fairmont Mayakoba. The staff and service was excellent and the restaurant options were perfect. We booked two Signature Casita joining rooms which gave us two balconies and more than enough room for our family of 6 (ages 11 to 82). Were on the first floor in the 700 series which gave...

 Report
Helpful?
1Thank jenninva
Stuart M, Director of Sales at Fairmont Mayakoba, responded to this review

Dear jenninva Thanks you so much for your comments on your recent stay, and the detail you provided. Regarding your comments on renovation, we recently renovated all the restaurants (including Brisas on the beach that you referred to), along with ongoing updates to our guestrooms and public areas. Perhaps some of the photos you saw have different color schemes -...

Rochester
Reviewed 13 April 2016

We had a great time at Fairmont Mayakoba. We were very glad we got the all-inclusive meal plan, as the food in the restaurants would have been very expensive otherwise. There are lots of kids at this resort, so it's not great if you're really looking for just a couples retreat. The spa is wonderful. The resort is bigger than...

Review collected in partnership with Fairmont Hotels & Resorts
 Report
Helpful?
1Thank nancyrJ952NO
DennisClark, General Manager at Fairmont Mayakoba, responded to this review

Dear nancyrJ952NO, Thank you very much for joining us here in Mayakoba and for sharing your thoughts on Trip Advisor. We are glad to hear that you enjoyed your stay and particularly the restaurants as our new concepts were intended to make for a memorable stay. We hope to see you again. Regards, Dennis Clark, GM

San Pedro Garza Garcia, Mexico
Reviewed 13 April 2016

This is hotel is really amazing in all aspects. First of all the location has everything you need, a fantastic beach and impressive instalations. Every detail is carefully tought to your enjoyment. Rooms are super nice and confortable, with everything you might need. In our case we traveled with a 7 months old baby, and they made everything easy for...

 Report
Helpful?
1Thank nelnunvid
Karla E, Dir. Rooms Division at Fairmont Mayakoba, responded to this review

Dear nelnunvid, Thank you so much for taking the time to write this review. We are delighted to read that you and your family enjoyed the hotel and all the different services we offer. It's very important for us to provide the highest quality in all aspects of your stay so that you feel it's reflected in the price paid....

Washington DC, District of Columbia
Reviewed 13 April 2016

We stayed at the Fairmont Mayakoba in March for spring break and had an amazing time. About 45 minutes from the Cancun airport, the resort is in the Mayakoba gated area with two other resorts. You drive through jungle to arrive at the entrance. The resort is uniquely situated between a golf course, crystal green canals filled with wildlife and...

 Report
Helpful?
1Thank JMB2U
Karla E, Dir. Rooms Division at Fairmont Mayakoba, responded to this review

Dear JMB2U, We really appreciate the time and thoughtfulness you took in writing such a detailed review. It sounds like you were able to enjoy many of the aspects that make this property very unique. The essence is to provide you with as much comfort and pampering possible in a natural and quiet setting, that said, we like to entertain...

Boston
Reviewed 12 April 2016 via mobile

Just returned from a relaxing 4-night trip with a couple girlfriends and we had a great stay. The highlights were the food (We bought the all-inclusive package and it was definitely wort the extra money. Saved a fortune in the end), and the staff. Every single staff member we encountered was so pleasant, helpful and knowledgable. It was amazing. A...

 Report
Helpful?
1Thank Keri H
Karla E, Dir. Rooms Division at Fairmont Mayakoba, responded to this review

Dear Kerry H, We are very thankful for the wonderful review you kindly provided. I'm happy to read that you and your girlfriends enjoyed your 4 night stay with us and will give Edy a special mention on your behalf! The colleagues really strive to make each interaction with our guests a memorable one and we are very proud of...

Manhattan Beach, CA
Reviewed 12 April 2016

Went here on a company trip. The resort was really nice and the service was fantastic. All staff was great but Adali (Bellman), Rafeal & Dennis Beach Services) were extra great. Food and drinks were great. Lots os ways to get around the resort either walking, on one of the free bikes or via the multiple golf carts. Beach is...

 Report
Helpful?
1Thank MarkinMB
Karla E, Dir. Rooms Division at Fairmont Mayakoba, responded to this review

Thank you for the review MarkinMB, It sounds like your company trip was a great success and you had a wonderful time. We will make a special mention to Adali, Rafael and Dennis, all wonderful colleagues that we are very proud of. The team at Mayakoba works with a passion for service and I'm so happy to read that you...

Milford, Connecticut
Reviewed 12 April 2016

Our (March 23 - 28, 2016, room 4217)) stay at the Fairmont Myakoba was our first experience at a Playa del Carmen resort and it was wonderful. The property is huge and lush. It's approximately a mile from the check-in lobby to the Caribbean beach and that mile is filled with some 900+ guest accomodations of various styles, tropical gardens,...

 Report
Helpful?
4Thank ShadowAeroRider
Jorge C, Director of Food & Beverage at Fairmont Mayakoba, responded to this review

Dear ShadowAeroRider, Thank You very much for taking the time to write this review. It is very important for us at Fairmont Mayakoba to have your valuable opinion. We are very glad you enjoyed your stay with us and also that You liked the great culinary offerings we offer to our guests Itzel, Jorge and Angie are great ambassadors of...

Vancouver, Canada
Reviewed 11 April 2016

Amazing property with gorgeous scenery, great restaurants, and comfortable rooms. The staff was always willing to lend a helping hand and the compound is just breathtaking. We dined at each of the main restaurants and enjoyed Las Brisas the most - the Yucatan Octopus is out of this world! La Laguna also had a great mezcal selection, and an excellent...

 Report
Helpful?
1Thank tchrist00
Jorge C, Director of Food & Beverages at Fairmont Mayakoba, responded to this review

Dear tchrist00, Thank You very much for taking the time to write this review. It is very important for us at Fairmont Mayakoba to have your valuable opinion. We are very glad you enjoyed your stay with us and also that You liked the great culinary offerings we offer to our guests. The Yucatan Octopus is a delicious dish !...

Saint Louis, Missouri
Reviewed 11 April 2016 via mobile

Been here for a conference and took advantage for a a one day r&r! The hotel is located by the beach and has everything that a 5 star property has to offer!! Aside from being a great facility with an outstanding pool, beautifully appointed rooms, amazing landscape, super fun activities going on within the resort for all ages, all day...

 Report
Helpful?
1Thank Marco P
Karla E, Dir. Rooms Division at Fairmont Mayakoba, responded to this review

Dear Marco P, Thank you so much for the wonderful review! We're very happy that you were able to enjoy some of the activities as well as the excellent restaurant options the resort has to offer. You are absolutely right, in the end what makes a stay truly memorable is the connection with the people and our team strives to...

Ottawa, Canada
Reviewed 11 April 2016

Nice place for families or couples wanting to get away. Nice quiet beach, great food in the restaurant, even local microbrews available. take a bike (available a multiple location in the resort) or take the shuttle to navigate thru the resort. Drinks and food available to order from the beach. 3 restaurants, one (Brisas) right on the beach with a...

 Report
Helpful?
1Thank travellingchef2
Karla E, Dir. Rooms Division at Fairmont Mayakoba, responded to this review

Thank you for sharing your experience with us travellingchef2! We greatly appreciate your time and thoughtfulness in writing your comments. Hopefully this is the first of many more visits to come. Best regards from Mexico, Karla

3,419 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2763)
Viewed
Pool/Beach Area (472)
Viewed
Room/Suite (243)
Viewed
Hotel & Grounds (473)
Viewed
Dining (195)
Viewed
View from Room (85)
Viewed
Bathroom (71)
Viewed
Family/Play Areas (26)
Viewed
Business Centre/Function Rooms (4)
Viewed
0:48
Videos (4)
Viewed
Other (1190)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (597)
Viewed
Adults Only Infinity Pool (24)
Viewed
Amenities (55)
Viewed
Beach Area Casita (56)
Viewed
Beach Area Casita Suite (85)
Viewed
Beach Pool (7)
Viewed
Deluxe Casita Room (49)
Viewed
Fairmont View Room (43)
Viewed
La Isla Pool (15)
Viewed
Ocean Front Casita (43)
Viewed
Ocean Front Casita Suite (70)
Viewed
Dining (43)
Viewed
Second Pool (12)
Viewed
Signature Casita Suite (60)
Viewed
The Hotel (35)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (59)
Viewed
Room/Suite (12)
Viewed
Pool/Beach Area (6)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (14)
Viewed
Family/Play Areas (3)
Viewed
Hotel & Grounds (1)
Viewed
Other (22)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Playa del Carmen hotels
0.5 km away
Banyan Tree Mayakoba
Banyan Tree Mayakoba
#2 of 214 in Playa del Carmen
1,966 reviews
7.0 km away
Mahekal Beach Resort
Mahekal Beach Resort
#29 of 214 in Playa del Carmen
2,600 reviews
9.4 km away
Rosewood Mayakoba
Rosewood Mayakoba
#1 of 214 in Playa del Carmen
1,620 reviews
Show Prices
Show Prices
Show Prices
1.3 km away
Grand Velas Riviera Maya
Grand Velas Riviera Maya
#4 of 214 in Playa del Carmen
2,990 reviews
7.7 km away
The Royal Playa del Carmen
The Royal Playa del Carmen
#12 of 214 in Playa del Carmen
15,568 reviews
10.2 km away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 11 in Playa Paraiso
5,721 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The 45 acre Fairmont Mayakoba, Riviera Maya, a AAA 5 Diamond Award property, boasts 401 rooms and suites, including a collection of beach and lagoon casitas, offering guests extraordinary views of the grounds. Guests at Fairmont Mayakoba can take advantage of several recreational activities on property including exploring nature trails on foot or BMW bikes, scenic boat tours on lanchas through crystal clear canals, sunbathing on the soft white-sand beach or at one of the property's several pools, non-motorized watersports (kayaks and catamarans), outdoor tennis and paddle courts, golfing on the renowned El Camaleon golf course (host to the only official PGA TOUR event in Mexico), lessons at the Jim McLean Golf School or being pampered with signature Mayan treatments at the luxurious Willow Stream Spa. Children and teens have a space just for them at the Discovery Club or at the Teens Room by Sony PlayStation(R). Fairmont Mayakoba's commitment to the environment has earned the resort several awards and accolades including a seal of verification by Rainforest Alliance. ... more   less 

Additional Information about Fairmont Mayakoba

Address: Carretera Federal Cancun | Km 298, Solidaridad, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €123 - €724 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Mayakoba 5*
Number of rooms: 401
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotwire, Fairmont Hotels, Hotels.com, Expedia, Evoline ltd, Cancelon, TripOnline SA, HotelsClick, getaroom.com and HotelQuickly so you can book your Fairmont Mayakoba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fairmont Mayakoba Hotel Playa Del Carmen
Fairmont Hotel Playa Del Carmen
Fairmont Playa Del Carmen
Mayakoba
Playa Del Carmen Fairmont
Fairmont Mayakoba Riviera Maya, Mexico - Playa Del Carmen
Hotel Style:
#3 Green Hotel in Playa del Carmen
#5 Spa Hotel in Playa del Carmen
#7 Luxury Hotel in Playa del Carmen
#8 On the Beach Hotel in Playa del Carmen
#22 Romantic Hotel in Playa del Carmen
#22 Family Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Fairmont Mayakoba staff and other travellers.
205 questions
Ask a question
5 months ago

See all questions (205)

Questions? Get answers from Fairmont Mayakoba staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is a huge resort but with the buggys/bikes nothing is too far. You will not be disappointed with any room type or location.”
747julieg, 27 May 2017 | Read review
“Rooms are in two-story villa format; choose upper level rooms before lower level ones.”
K5795ONdanielb, 26 May 2017 | Read review
“Go with a suite for space and king bed if you are on a romantic trip. Beach was dirty so canal rooms are also fine.”
375ToddS, 25 May 2017 | Read review
“Go for a beach-area room, worth the extra money!”
KerriJK, 24 May 2017 | Read review
“Near the beach is best.”
daneworth, 22 May 2017 | Read review
5 of 5
Cancelon
US$201* /night
View Deal
Booking.comUS$244
Hotwire.comUS$425
Expedia.comUS$799
View all 9 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates