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3/9/2017 4/9/2017
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    Fairmont Mayakoba

    Carretera Federal Cancun | Km 298, Solidaridad, Playa del Carmen 77710, Mexico
    Hotel website
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    Best prices for your stay
    3/9/2017 4/9/2017
    US$503
    US$282
    SAVE US$221
    US$323
    US$503
    Traveller (3001)
    Room & Suite (755)
    Storyboard
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    Overview
    • Excellent78%
    • Very good15%
    • Average4%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “la laguna” (300 reviews)
    “el puerto” (166 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf course
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Fairmont Mayakoba
    Special Offer: Luxury Inclusive Package
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    Rooms
    3 Sep4 Sep
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,002)
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    There are newer reviews for Fairmont Mayakoba
    See the most recent reviews

    21 - 25 of 2,946 reviews

    Reviewed 6 days ago

    Great food and the service except for one minor hiccup was excellent. The hotel and grounds were very well kept up. The room was beautifully appointed and always immaculately cleaned. Recommend highlyMore

    Review collected in partnership with fairmont.com
    1  Thank V7317SUdavidt
    Response from AgustinPoot, Quality Manager at Fairmont MayakobaResponded 4 days ago

    Dear V7317SUdavidt: Thank you for choosing Fairmont Mayakoba for your most recent trip to the Riviera Maya. It is a pleasure to read that you had a wonderful and unforgettable stay with us. We value the time you invested in writing this comment, as we...More

    Reviewed 1 week ago via mobile

    Great service! Beach wonderful, nice pools. We tried most of the restaurants at Mayakoba. Our favorite was breakfast at the Puerto, lunch at the at the Brisas and dinner at Rosewood. I wish the rooms were closer to the beach so we could walk. They...More

    Thank marilazarte
    Response from AgustinPoot, Quality Manager at Fairmont MayakobaResponded 4 days ago

    Dear marilazarte: Thank you for your feedback about your experience with us at Fairmont Mayakoba. Our commitment is improve our services day by day. In this case we are really worried about your perception and we are sorry that during this time your overall experience...More

    Reviewed 1 week ago

    With such a large staff, every one we encountered was very friendly and hospitable! Special call out to Mario the concierge, Sergio the bellman, Luis the bellman, Dennis on the beach sailboat rides and Sergio at the front desk of Willow Spa! Their services was...More

    Thank mpalef
    Response from AgustinPoot, Quality Manager at Fairmont MayakobaResponded 4 days ago

    Dear mpalef: At Fairmont Mayakoba, we are completely grateful for the time you invested writing this comment. All this great team feels grateful and motivated to read your words. It is very glad to know that everything you experienced during your stay with us could...More

    Reviewed 1 week ago

    Wow - We just returned for a week of rest, relaxation and decadence at the Fairmont Mayakoba. Our experience could not have been any better. With the minor exception that if we could have stayed longer. Make certain to sign up to the Fairmont's President's...More

    Thank Dan M
    Response from AgustinPoot, Quality Manager at Fairmont MayakobaResponded 4 days ago

    Dear Dan M: Thank you for choosing Fairmont Mayakoba for your most recent trip to the Riviera Maya. It is a pleasure to read that you had a wonderful and unforgettable stay with us. We value the time you invested in writing this comment, as...More

    Reviewed 1 week ago

    We had a weeks vacation at the Fairmont Mayakoba. We stayed in a casita overlooking the beach. We were lucky to have Ricardo as our butler for the week. He made our trip stress free as he was able to book all our dinner reservations,...More

    Thank cindynydell
    Response from AgustinPoot, Quality Manager at Fairmont MayakobaResponded 4 days ago

    Dear cindynydell: Thank you very much for staying with us at Fairmont Mayakoba. We are very pleased to know that our services and facilities could exceed your expectations, these are very gratifying news for all this great team. Our great commitment is to provide an...More

    Secrets Capri Riviera Cancun
    9,508 reviews
    #39 of 211 hotels in Playa del Carmen
     
    Grand Velas Riviera Maya
    3,195 reviews
    #2 of 211 hotels in Playa del Carmen
     
    Blue Diamond Luxury Boutique Hotel
    1,422 reviews
    #43 of 211 hotels in Playa del Carmen
     
    Occidental at Xcaret Destination
    12,606 reviews
    #70 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Golf course
    • Tennis Court
    Details
    • Price range
    • US$190 - US$833 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Green Hotel in Playa del Carmen
    • #7 Spa Hotel in Playa del Carmen
    • #9 Luxury Hotel in Playa del Carmen
    • #10 On the Beach Hotel in Playa del Carmen
    • #22 Family Hotel in Playa del Carmen
    • #22 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 401
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Fairmont Hotels, Orbitz, Hotels.com, Cancelon, Hotwire, Agoda, Evoline ltd, TripOnline SA, HotelsClick, getaroom.com and HotelQuickly so you can book your Fairmont Mayakoba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Fairmont Mayakoba Hotel Playa Del Carmen ,
    • Fairmont Hotel Playa Del Carmen ,
    • Fairmont Playa Del Carmen ,
    • Mayakoba ,
    • Playa Del Carmen Fairmont ,
    • Fairmont Mayakoba Riviera Maya, Mexico - Playa Del Carmen
    Add Photo Photos
    Traveller (3001)
    Room & Suite (755)
    Pool & Beach (562)
    Dining (261)
    Hotel & Grounds (1919)
    Bathroom (72)
    Family and Play Areas (29)
    Business Centre & Event Rooms (5)
    Nearby
    Occidental at Xcaret Destination
    12,606 reviews
    4.78 km away
     
    Secrets Capri Riviera Cancun
    9,508 reviews
    1.53 km away
     
    Grand Velas Riviera Maya
    3,195 reviews
    1.32 km away
     
    Blue Diamond Luxury Boutique Hotel
    1,422 reviews
    1.16 km away
     
    Nearby Restaurants
    Saffron
    267 reviews
    .46 km away
    Piaf Restaurant
    99 reviews
    1.18 km away
    El Puerto
    122 reviews
    .32 km away
    Restaurante Frida
    90 reviews
    1.24 km away
    Nearby Attractions
    Delphinus Riviera Maya
    781 reviews
    3.24 km away
    El Caracol
    27 reviews
    3.98 km away
    Arrendadora Turistica Noa
    8 reviews
    4.25 km away
    KayTours
    373 reviews
    1.81 km away
    Ask a question
    Questions & Answers
    David G
    8 August 2017|
    Answer
    Response from Silvia L | Property representative |
    Dear David G: We offer different activities for teenagers to have a great time while on property, such as kayaking, stand up paddle, catamaran, boogie boards, boat tours, tennis, paddle and more! If you are interested in... More
    0
    Votes
    David G
    7 August 2017|
    AnswerShow all 8 answers
    Response from Silvia L | Property representative |
    Dear David G: Thank you for contacting us through this media! We follow very strict protocols and policies for hygiene at the property, therefore we only use purified water at all our restaurants, and as for the ice, this... More
    2
    Votes
    Steve S
    24 July 2017|
    AnswerShow all 5 answers
    Response from Silvia L | Property representative |
    Dear Steve S: Thank you for contacting us through this media! Seaweed is a natural phenomenon that affects the entire Riviera Maya, however these past months it hasn't been a problem. When this phenomenon occurs, we make... More
    0
    Votes
    Room Tips
    "Highly recommend the beach casitas - the infinity pool was wonderful right off the beach, and the views were..."
    Read review
    "Go room only, not so expensive. Renting a car in advance will more than save you money overall"
    Read review
    "Beach area casitas are an excellent choice."
    Read review
    "If you want more beach time stay in high number rooms(800-900's) otherwise go for lower (100-200's)"
    Read review
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