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Fairmont Mayakoba

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Traveller (3613)
Room & Suite (910)
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Overview
  • Excellent79%
  • Very good14%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“el puerto”(190 reviews)
“signature casita”(154 reviews)
“las brisas”(90 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
All hotel details
Additional information
Offers from Fairmont Mayakoba
Special Offer: Stay Longer & Save
Offers from Fairmont Mayakoba
Special Offer: Stay Longer & Save
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Reviews (4,796)
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3,537 results
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2,687
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156
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2,687
561
156
87
46
Show reviews that mention
All reviewsel puertosignature casitalas brisasdeluxe casitala laguna restaurantwillow stream spapresidents clubbmw bikesgolf cartlobby loungeresort feebanyan treebeach areabeautiful propertymain buildingall inclusive optionbutler service
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1 - 5 of 3,537 reviews
Reviewed yesterday

Just did a week at Fairmont Mayakoba. Stayed in a Signature Casita room 107 (close to Spa). Also added Premium appetite for Luxury meal/drink plan. Wife + 2 kids 14/12 Pros: 1) Nice price for all inclusive and quality of resort 2) Resort really integrates...More

Thank Ian E
Hotel's Favourite
Reviewed 4 weeks ago

We have travelled to this area in Mexico many times over the past 20 years and tried many hotels an reports, and I must say this place tops the list. This is resort is top notch, with well kept grounds and lots of fun surprises...More

7  Thank Nelson051
Response from Isamu T, Quality Manager at Fairmont MayakobaResponded 3 weeks ago

Dear Nelson051, Thank you for taking the time in writing your review describing your experience at Fairmont Mayakoba. We appreciate all your comments and specially the names of the staff that help you during your experience. We will be looking forward to welcome you again....More

Reviewed yesterday

perfect hotel for a relaxing getaway with plenty of nature to absorb, tranquility while enjoying great service and quality luxury. I would recommend this hotel for people with families, as there are many swimming pools throughout the property, and not to mention the beach. I...More

Thank chavo_mx1
Reviewed yesterday via mobile

They have provide the excellent services, the first moment we arrival we have received the warm welcome. The first day we arrival was raining so we just ride the golf car around the resort and explore. Food is great, they have 3 restaurant and 1...More

Thank Yvonne_zheng
Reviewed 2 days ago

The entire trip was wonderful. The staff and service was unparalleled to any other resort I have stayed at in Mexico. Food was fantastic and the pools/beach was beautiful. I would suggest this hotel to both friends and family and plan to return in the...More

Review collected in partnership with fairmont.com
Thank nikgrose
View more reviews
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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Room Service
Beachfront
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Pool
Bar/Lounge
Hot Tub
Golf course
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$210 - US$654 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Playa del Carmen
#6 Spa Hotel in Playa del Carmen
#8 On the Beach Hotel in Playa del Carmen
#8 Luxury Hotel in Playa del Carmen
#15 Family Hotel in Playa del Carmen
#22 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$210 - US$654 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Playa del Carmen
#6 Spa Hotel in Playa del Carmen
#8 On the Beach Hotel in Playa del Carmen
#8 Luxury Hotel in Playa del Carmen
#15 Family Hotel in Playa del Carmen
#22 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (3613)
Room & Suite (910)
Pool & Beach (764)
Dining (358)
Amenities (78)
Family and Play Areas (30)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Shakeel A
13 June 2018|
Answer
Response from Isamu T | Property representative |
We are very happy to learn that you are coming our way with your family in July. Count on us to help you prepare for the most fun vacation The list of activities that I am adding below will give you ideas and help you make... More
0
Votes
Michelle F
13 June 2018|
Answer
Response from Isamu T | Property representative |
Dear Michelle, Our "Appetite for Luxury" pakcage has the following: INCLUSIONS Accommodation Meals, drinks, tax and gratuities INCLUDED ALL DAY. Unlimited beverage service at La Laguna, Brisas & El Puerto (AAA 4-Diamond... More
0
Votes
christinemcinnes02
11 June 2018|
Answer
Response from sunshine_in_ny_trav | Reviewed this property |
Hi! Those phrases barely applied to the adults when we were there at end of May. More than once we went to dinner and men were in shorts. You can book dinner reservations via opentable’s website
1
Vote
Room Tips
"Signature Casita, and some beach area rooms give you canal view - recommended."
Read review
"Casitas are worth the extra $$ - we were in 123 and loved the location"
Read review
"Casitas towards the beach are great but everything is a short golf cart or bike ride (or walk) away no matter..."
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"stay away from rain forrest views if you plan to use your patio, too many bugs"
Read review
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