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Hotel Casa de las Flores Playa del Carmen

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Hotel Casa de las Flores Playa del Carmen
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333 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Casa de las Flores Playa del Carmen
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Showing 106: English reviews
Mountain View, California
Reviewed 10 February 2016

Awesome little hotel. I got a room on the 2nd floor towards the very back. If you have heavy bags, just a heads up, there is no elevator but 2 short flight of steps, no biggie. Room is a little dark even with the lights on but that wasn't a problem for me. The bed is comfortable, not too soft,...

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Helpful?
1Thank hukasdivers
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear aquaholic_luv Thank you very much for your preference. I am so glad you had a wonderful vacations, thank you as well for your review, very helpful! We work hard everyday in order to accomplish every single request our guests can have. Please recommend us with your friends and let us know when you come back, we are going to...

canada
Reviewed 20 January 2016

We stayed at this hotel 5 years ago and booked again based on that good experience. Unfortunately the only thing that has increased in that time is the price. We were put in a supposedly superior room that turned out to be a grotty windowless space that appeared not to have had any maintenance since we were there five years...

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Helpful?
Thank jumborafiki
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Jumborafiki I want to thank you for your preference. You can be sure we will work very hard based on your comments. Theses are very important for us and I want to thank you for that too. Please give us the opportunity to host you again, by reserving directly with us, so we I can give you better deal,...

Vancouver, Canada
Reviewed 23 December 2015

I almost hesitate to review this hotel because we would like to keep it quiet! Although it is up off the tourist area, it is close enough to everything, shopping for groceries or going out for dinner. The court yard with seating and the pool is a wonderful area to sit and relax after you've walked Avenida Quinta and haggled...

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Helpful?
1Thank Bev A
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Bev A Thank you soooo much for such a nice review. I am so glad you enjoyed your stay with us and mentioned every detail of the hotel and the staff. We always give our best to make you happy. Berenice is one of the best staff we have here, she knows very well Playa del Carmen. Please come...

Reviewed 25 November 2015

I stayed 2 nights at the hotel while staying in Playa del Carmen. The staff was friendly and could speak english, the Pool was clean, the building was nicely panted. The room was nice with good bed pillows. The only issue I had with the room was the AC. I ended up turning it off and opening all the windows....

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Helpful?
Thank Steve S
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Steve S Thank you very much for your visit. We remember you well :D Thank you as well for your review, such a complete one!!! Please come back, you can contact us directly. Merry Christmas!!!

Quebec, Canada
Reviewed 5 September 2015

We stayed here one night as we were passing through Playa and liked it so much we came back. We were upgraded on our first stay to a larger room. The pool and the sitting areas are nice (though you may need bugspray) and the pool is a huge plus, especially considering the seaweed that is washing up on the...

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Helpful?
Thank ALBQuebec_Canada
Hotel Casa D, Manager at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear ALBQuebec_Canada Thank you very much for your recent stay. Thank you for choosen us from all hotels in downtown, we know that you have many options in Playa and we really thank you for staying with us. Everytime we have the chance, we give free up grades, breakfast, earlier check in, late check out or any request you have....

Las Vegas, Nevada
Reviewed 31 August 2015

The crew is very nice, every one of them. The hotel patio is beautiful. Rooms are air conditioned - mine was a little bit loud. Breakfast is basic: coffee, fruit, cereal, bread & butter and jam. Every room has a safe. Sea is 5 minutes walking. Nice restaurants and stores in walking distance - even a walmart, where you can...

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Helpful?
Thank Tamas S
Hotel Casa D, General Manager at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Mr. Tamas S Thank you very much for your visit and review here. I totally remember you and your family, thank you for staying with us, thank you for the daily economic motivation :) I sincerely hope you come back and see all the changes, good changes i will make. Say hi to your famili please AP

Pittsburgh, United States
Reviewed 22 August 2015

We stayed here for four nights while recovering from jetlag and our wedding. It was nice and quiet. Although it's in the middle of the old town, it's walled in such a way that you feel like you're completely insulated from the sound. Lovely breakfast buffet every morning and they even opened it early on the day we left so...

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Helpful?
Thank Rachel A
Hotel Casa D, Manager at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Rachel A Thank you very much for your review, it was very nice of you to point avery detail up. All the staff at Hotel Casa de las Flores, your home in Playa del Carmen is very thankful. Please come back soon or let us host your next aniversary Warm regards

Harare, Zimbabwe
Reviewed 16 August 2015

Excellent VFM. Clean, quiet and well located a couple of blocks away from 5th avenue and walking distance of the ferry terminal. Air cons and fans effective. Lovely touch with the towel animals appearing during room service. Continental breakfast fairly basic and you do need to get in early as it does not appear to get replenished. Staff friendly and...

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Helpful?
Thank ZimGuy2014
Hotel Casa D, General Manager at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear ZimGuy2014 Thank you very very much for your review, I am sure this will be helpful for everybody out there planning their vacations. I am so glad to know you had a wonderful time and we really hope you come back soon, please! AP

Augusta, Georgia
Reviewed 5 August 2015

Staff was very helpful and friendly. Rooms on first floor had a bad odor almost like they had been flooded out. Requested to move rooms but they did not move us instead sent housekeeping with spray which did not work. We were very disappointed in hotel management with issue resolution. Food was average nothing special but lots of food and...

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Helpful?
Thank tm4660
Hotel Casa D, General Manager at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear tm4660 Thank you very much for your visit. I am so sad about these many issues you had. I take very seriously your total satisfaction, that is why I will have all the staff to work harder, and they get commited as well and never let a guest in a room did not like if we have more available...

Reviewed 9 July 2015

We recently stayed at this hotel, we found the staff very friendly. Especially Alberto Perez, he went out of his way to make us happy. The rooms were very clean and grounds were also well kept. Our short stay was excellent and would return.

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Helpful?
Thank Stefan R
Hotel Casa D, Manager at Hotel Casa de las Flores Playa del Carmen, responded to this review

Amigo Stefan Thank you so much for your preference we really enjoyed to have you here, this is your house. Thenk you very much for your review I am sure it will help other visitors to stay with us. Please contact us directly next time you come, I guarantee you 5 stars vacations Regards AP

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Free Breakfast
Official Description (provided by the hotel)
Our hotel is a new concept in Playa del Carmen accomodation. With colonial architecture reminiscent of the Yucatan Peninsula's historic haciendas, this charming family run hotel has a calm and relaxing atmophere where you can feel the unique communion of the past and the present. We have 29 lovely rooms around a beautifull garden and swimmong pool. We are located just 4 blocks from the beaches and just 3 blocks from the 5th Avenue, the main touristic street. Come and join us! "Close enough of the 5th Avenue to be part of the night life and far enough to sleep and rest comfortable in the intimacy of your room" ... more   less 

Additional Information about Hotel Casa de las Flores Playa del Carmen

Address: 20th Avenue North | Between 4th & 6th Streets, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €67 - €161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Casa de las Flores Playa del Carmen 3*
Number of rooms: 29
Reservation Options:
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Also Known As:
Casa De Las Flores Hotel
Hotel Casa De Las Flores Playa Del Carmen Riviera Maya, Mexico
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Casa de las Flores Playa del Carmen staff and other travellers.
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Questions? Get answers from Hotel Casa de las Flores Playa del Carmen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I gotta keep this a secret”
 of 5 bubbles bonniep498, 2 Jun 2016 | Read review
“The rooms near the back were very quite”
 of 5 bubbles jenavive73, 23 May 2016 | Read review
“I had room 19 - at the end of the second floor. Also had a small table & chairs outside the room for relaxing out of the room.”
 of 5 bubbles sknappy, 30 Apr 2016 | Read review
“Ask for a room with windows not looking on the street.”
 of 5 bubbles newsbee, 25 Apr 2016 | Read review
“Ask for first floor rooms near the back looked like they would be really nice with there own patios, and in the shade.”
 of 5 bubbles stevesA7436OD, 25 Nov 2015 | Read review
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