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Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico

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Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico
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780 Reviews from our TripAdvisor Community

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There are newer reviews for Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico
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Showing 717: English reviews
Vancouver, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 September 2016

Pleasntly surprised upon arrival. Fantastic staff who were very knowledgable and helpful with all our request. Our two bedroom condo was very spacious , clean , with all modern amenities . Two bedroom , two bath was very comfortably laid out with full privercy . Large kitchen and open living room was great for entertaining guest. The location is amazing.... More 

Helpful?
1 Thank RegD307
Matthew S, Director General at Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico, responded to this review

Hi, Thak you so much for your 5 star review. We are glad that you enjoy our facilities and that you find our staff very helpful as we try so hard to fullfill all our guests needs. We hope to have you back soon. Have a great day. More 

Yuma, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 August 2016

Perfect, my wife and I stayed here for our honeymoon and she loved it, make sure if you only booked one room and are staying on a multiple room suite that the AC is set correctly on the master. Only a ten minute walk from the bus station save ten bucks and walk, you have plenty to see get familiar... More 

Review collected in partnership with this hotel

Helpful?
1 Thank 236jaime
Matthew S, Director General at Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico, responded to this review

Hello, Thank you very much for your 5 star review. We feel honored that you and your wife have decided to stay with Acanto for such an important event, hopefully we can have you back some other time! Have a beautiful day and congratulations! More 

Brisbane, Australia
Level Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 26 August 2016

It isn't the easiest place to find only because it is close to the mall but once you do you'll be happy you stayed. Central location. Reception were helpful and made you feel very welcome. Lovely open courtyard with pool, roof top bbq with view of Playa del Carmen. Rooms large, quite, clean and beds comfortable. Continental breakfast in courtyard... More 

Helpful?
2 Thank Danny G
Matthew S, Director General at Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico, responded to this review

Hola Danny, Thank you so much for you review, we are glad that you felt very welcome as we work very hard to make our guests feel like home. Hopefully you can come and stay with us in the future! Have a nice day! More 

Belize City, Belize
2 reviews
Reviewed 26 August 2016

* Great location near to Fifth Avenue * Great hospitality and friendly staff *Parking facilities are safe and accessible if you are driving *Safety policies are very effective when with family * Facilities are well kept and maintained

Review collected in partnership with this hotel

Helpful?
Thank acasta_770304
McAllen, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 August 2016

Beautiful place, great location friendly staff and very helpful, room was fantastic. A couple blocks from the beach but right on the strip next to restaurants and entertainment. Staff was really helpful in setting up excursions for the family.

Review collected in partnership with this hotel

Helpful?
1 Thank jeff W
Matthew S, Director General at Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico, responded to this review

Hello Jeff, Thank you for your 5 star review and your possitive comments. Is very rewarding to hear that our guests enjoy our facilities and services as we work very hard to make them feel like home. We hope to have you back. Have a beautiful day. More 

Curitiba, Brazil
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 August 2016

Excelent!! The room is like an apartment, very big and with a good kitchen. The breakfast is not very good, but with the kitchen you can buy some things and prepare in the room. Or even take a coffee in the breakfast place and have it in your room. The place Here breakfast is served is nice and the hotel... More 

Review collected in partnership with this hotel

Helpful?
1 Thank marianecmesquita
Matthew S, Director General at Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico, responded to this review

Hello Mariane, Thank you for your comments as they make us improve our service. We are sorry to hear your thoughts about the breakfast as it is like any other continental breakfast served in other hotels, hopefully this doesn't change your mind about us and you can come visit us again in the future and make some new memories. Regards. More 

Rockville, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 August 2016

Close to the avenue. Staff very helpful. The breakfast was delicious. We came in our car and the staff let us park it in their garage. The toiletries provided made our stay very comforting and enjoyable.

Review collected in partnership with this hotel

Helpful?
1 Thank 963bernie
Matthew S, Director General at Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico, responded to this review

Hi, Thank you for your 5 star review, we really appreciate that you can admire the great things that our hotel has to offer for all of our guests. We hope to have you back soon! Regards. More 

Pinole, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 August 2016

My family had a wonderful experience. The hotel is at a perfect location. Everything is walking distance. We were 15 minutes away from the water parks. Staff was great, place was clean, environment inside the villas and hotel areas very relaxing. We loved it.

Review collected in partnership with this hotel

Helpful?
1 Thank Monik A
Matthew S, Director General at Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico, responded to this review

Hola Monik, We are glad to hear that you and your family have a wonderful experience at Acanto. Our location is one of our great advantages as well as our personalized atention. Hopefully you can come and stay with us in the future. Regards. More 

Canberra, Australia
Level Contributor
277 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 22 August 2016

Acanto suited us, while we are not beach people it was close to 5th avenue shops and local restaurants. It is also in a good location for the two tour we booked to pick us up from. We were in Suite 14, which is on the 3rd floor, a large one bedroom suite withe a private balcony up some stairs... More 

Helpful?
1 Thank Mark&Rosa
Matthew S, Director General at Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico, responded to this review

Hi Mark&Rosa, Thank you for your comments and we are really sorry to hear about the inconviences caused by the elevator. We fixed it and hopefully this issue doesn't change your mind about our hotel. We hope to have you back soon so you can make new memories with us. Have a beautiful day! More 

Gibsonia, Pennsylvania
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 21 August 2016

Convenient location. Nice staff. Spacious rooms. Free parking. Breakfast was simple. Loved being so close to so many great restaurants. Easy to get in/out from main highway. Enjoyed the view from the roof.

Helpful?
1 Thank TheRockinDude
Matthew S, Director General at Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico, responded to this review

Hi! Thank you so much for your 5 star review, we are glad to hear that you enjoyed your stay at Acanto and found our facilities and staff very nice. Hopefully we can have you back at our hotel. Regards. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Multilingual Staff
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Tripadvisor's Top All Suite Boutique Condo Hotel in Playa del Carmen. The Acanto Hotel and Condominiums has been praised by the Media. This hacienda-style property, one block from the beach and the area's pedestrian-filled la Quinta Avenida is set around a courtyard that's home to a swimming pool w chaise lounges and lanterns. Spanish accents influence the interiors, curved windows frame views of the gardens. All guests enjoy complimentary Wi-Fi, phone calls, daily continental breakfast, access to the beach, daily maid service, concierge service and discounts to many local area restaurants. Acanto also offers Penthouse Condominium style accommodations with roof top areas with BBQs and sweeping views of the Caribbean Sea. Frommer's Travel Guide says" In my view, this property is the most romantic yet family friendly hotel in Playa del Carmen. There is intimacy and flair and a sense of isolation. The accommodations are endowed with color and texture, all encircling a swimming pool and softly lit courtyard that draw a division between this small enclave and the world outside the hotel's door. The Condo style accommodations are large and comfortable and all include full kitchens, living rooms and dining rooms. The location is great, just around the corner from La Quinta Avenida, on a secluded and quiet side street, surrounded by restaurants offering live music, great food and drinks. Acanto offers a Romantic yet family friendly atmosphere where our experienced staff will cater to your every need. All guests will enjoy our swimming pool & BBQ, marble floors and bathrooms, granite counter tops, central air conditioning, ceiling fans, flat screen TVs, telephones, terraces and so much more. All of our accommodations are energy efficient and ecologically friendly. We provide organic natural soaps and shampoo for all of our guests and are a smoke free facility. We look forward to your stay with us in Paradise. The Hotel no longer offers Jacuzzi's on the property ... more   less 

Additional Information about Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico

Address: 16 Norte bis | Between 1 & 5 ave, Playa del Carmen 77710, Mexico (Formerly Acanto Boutique Hotel)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €130 - €400 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico 4*
Number of rooms: 21
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Also Known As:
Acanto Boutique Hotel And Condominiums Playa Del Carmen Mexico Riviera Maya
Hotel Acanto Boutique
Hotel Style:
#12 Spa Hotel in Playa del Carmen
#13 Luxury Hotel in Playa del Carmen
#14 On the Beach Hotel in Playa del Carmen
#20 Family Hotel in Playa del Carmen
#41 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico staff and other travellers.
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Questions? Get answers from Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you book a room through one of the hotel sites, contact the hotel directly and ask them if they can make you a better offer.”
 of 5 bubbles GayRin, 29 Nov 2016 | Read review
“ground floor was very convenient”
 of 5 bubbles BrianD449, 28 Nov 2016 | Read review
“nice quiet corner with table & chairs room 3-D small room but well worth the price”
 of 5 bubbles hedofred, 22 Nov 2016 | Read review
“Make sure to ask for the right Room you need, Some small and some Huge... Up to you”
 of 5 bubbles Brianhaimarava, 21 Nov 2016 | Read review
“The upper floors have the best access to the rooftop terrace.”
 of 5 bubbles Elainerainmaker, 17 Nov 2016 | Read review
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