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Illusion Boutique Hotel by Xperience Hotels

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Illusion Boutique Hotel by Xperience Hotels
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1,279 Reviews from our TripAdvisor Community

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Showing 655: English reviews
Canada
Reviewed 13 July 2009

It is with pleasure that I am writing to give you my thoughts and comments of your Illusion Hotel in Playa Del Carmen . Your hotel was recommended to me through my daughter who had stayed at your hotel a month earlier. This was my first vacation in 15 years. Previous to that, I had stayed in many hotels. Never,...

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Helpful?
1Thank WOOF&GYPSY
canada
Reviewed 6 July 2009

Jamie, Silvia and Violetta, what can I say... You guys were amazing! From the moment we stepped into the hotel door until the day we left, we were given nothing but respect, comfort, kindness and warmth. Your three are truly very knowledgeable people, who go far and beyond to make you feel comfortable. Sylvia and Violetta made the stay perfect,...

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Thank unknown81
Roanoke, VA
Reviewed 30 June 2009

Well, this is the 11th time we have visited Playa having stayed before in all inclusives that we found very restrictive since you feel tied to the hotel to get the benefit of your meal plan. This time we took a chance from reading the reviews on TripAdvisor of the Illusion to try this type of hotel. I am so...

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1Thank tchili
minneapolis
Reviewed 22 June 2009

My wife and I stayed at the Illusion for 3 nights in late May of 2009. We were drawn to this hotel due to the location. We wanted to stay close to 5th Avenue but not on 5th ave due to noise concerns. This hotel is close to everything. The staff was friendly and our room was satisfactory and clean....

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1Thank morocotopo
Vancouver BC
Reviewed 18 June 2009

I just had the best vacation in Playa Del Carmen this month! My girlfriend & I spent 12 days at The Illusion Boutique Hotel & we couldnt have found anyone or anyplace better to stay! The staff is amazing, informative, trustworthy & courtious beyond belief. We were in Playa for the first time & we will be going back to...

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Thank RockyJr
New York
Reviewed 15 June 2009

This hotel was in a perfect location. The beach was down the block and the staff was very helpful. Violeta at the front desk/bar was wonderful. It was a group of 12 from NY and we had a great time. The beach club associated with the hotel had very comfortable lounge mattresses with pillows but the service at the beach...

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Thank ERtrips
Wisconsin
Reviewed 13 June 2009

We happen to vacation at the start of the h1n1 flu season. It was sad to see what impact the flu had on the local economy. We had called Jaime prior to the trip and he talked us into coming despite the h1n1 flu. Upon arrivial Jamie, Silvia and Violetta were excellant again. The Illusion is our favorite hotel. The...

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Thank RiceLakers
Toronto
Reviewed 8 June 2009

Jamie, Silvia and Violetta are a trio that really set the hotel hospitality bar another level. From the moment we walked in the front door my girlfriend and I were greeted with incredible graciousness. Its the first time I was ever met at the door by a hotel manager (and as an airline pilot I have been to many hotels...

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Thank WanderingWoof
Phoenix
Reviewed 21 May 2009

My husband and I stayed at the Illusion Apr 23rd - 26th. It was our first visit to Playa del Carmen. We had a very pleasant experience during our stay. We stayed in a Luxury suite on the 4th floor. The room had direct access to the pool deck area. The first few nights we were there, only one other...

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Thank juenbangs
Colorado
Reviewed 4 May 2009

My girlfriend and I stayed at the Illusion from Apr 19th-22nd and had an absolutely wonderful time. We booked the "honeymoon" room on the fifth floor of the hotel (call and ask Jamie about it, it's on the fifth floor (roof) by itself with tremendous views and space, a well kept secret not on their website) and I used this...

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Thank Sean_in_CO

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
The Illusion Boutique Hotel by Xperience Hotels is a small hotel with great personalized service and attention to details. A perfect blend of elegance and tropical freshness with a fusion of Asian/Italian decor and architectural style. ... more   less 

Additional Information about Illusion Boutique Hotel by Xperience Hotels

Address: Calle 8 Nte. | Entre 5a Ave y ZFM Lote 10, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €82 - €210 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Illusion Boutique Hotel by Xperience Hotels 3.5*
Number of rooms: 45
Reservation Options:
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Also Known As:
Illusion Boutique Hotel By Xperience Playa Del Carmen
Hotel Illusion Boutique
Illusion Boutique Playa Del Carmen
Illusion Boutique Hotel By Xperience Hotels Riviera Maya, Mexico - Playa Del Carmen
Hotel Style:
#45 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Illusion Boutique Hotel by Xperience Hotels staff and other travellers.
67 questions
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4 months ago
Portland, Oregon, United States
over a year ago
over a year ago
Kelowna, Canada
over a year ago

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Questions? Get answers from Illusion Boutique Hotel by Xperience Hotels staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Decide if you want a roof top room with walk out to pool area.”
 of 5 bubbles luv2sk82015, 10 Jan 2017 | Read review
“Rooftop rooms are best adjacent to the pool bar on the floor. Room 401 is the best and room is pictured”
 of 5 bubbles reymoore21, 18 Dec 2016 | Read review
“5th floor - room 504”
 of 5 bubbles pathaw, 9 Dec 2016 | Read review
“the suite is the best choice.”
 of 5 bubbles , 15 Nov 2016 | Read review
“Ask for a room with a view”
 of 5 bubbles davidgL5678MI, 15 Aug 2016 | Read review
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