We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
24/12/2017 25/12/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Illusion Boutique Hotel by Xperience Hotels

    Calle 8 Nte. | Entre 5a Ave y ZFM Lote 10, Playa del Carmen 77710, Mexico
    Save
    Lowest prices for your stay
    24/12/2017 25/12/2017
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    US$277
    US$226
    SAVE US$51
    US$273
    US$255
    Traveller (569)
    Room & Suite (356)
    Pool & Beach (234)
    Overview
    • Excellent61%
    • Very good29%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “rooftop pool” (27 reviews)
    “top floor” (32 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Rooftop Bar
    Concierge
    Dry Cleaning
    Rooftop Terrace
    Housekeeping
    Private Balcony
    3.5 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$225.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "536e5001536e4707a636c0d6c0d7820b", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":530526,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78893294],"additionalContentIds":[],"pollCount":0,"checkin":{"day":24,"month":12,"year":2017},"checkout":{"day":25,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":225,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"536e5001536e4707a636c0d6c0d7820b","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":277,"lowestMetaPrice":225,"additionalPartner":false,"highestMetaPriceDisplay":277,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":277,"lowestMetaPrice":225,"highestMetaPriceDisplay":277,"hotelName":"Illusion Boutique Hotel by Xperience Hotels","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjUzNmU1MDAxNTM2ZTQ3MDdhNjM2YzBkNmMwZDc4MjBiIiwiQUlLIjoiZWY5MWU2ZGI3OWJhNGJmMWJjZTY1NjZlMjMzMzMyZjMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "24/12/2017", "checkOut": "25/12/2017", "lowestPrice": "US$225", "hasDates": true, "hacComplete": false, "contentIdMappings": {"53937668":"TravelocityEWS","68917640":"CancelonIB","109240550":"HotelsCom2IB","65701424":"Hotwire","78893294":"OrbitzEWS","79445730":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (1,572)
    There are newer reviews for Illusion Boutique Hotel by Xperience Hotels
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    431 - 435 of 767 reviews

    Reviewed 16 December 2012

    First time in Playa del Carmen and arrived at approx. 8:30pm and upon walking in, the receptionist, Martha, welcomed me with a pleasant smile and addressed me by name, even before I mentioned who I was. I was extremely impressed as right away she made...More

    2  Thank Sexar69
    Reviewed 2 December 2012

    Very attentive staff and extremely reasonable rates and central location were the real positives to our recent stay. The rooms are very basic but clean and the pool area is not that flash but as we spend most of the day out of the hotel...More

    1  Thank AdamCosmicTraveller
    Reviewed 26 November 2012

    I like the Location of the hotel, however you cant drive to the door of the hotel you have to walk at least 21/2 to 3 blocks, when you arrive, witch i think they should tell you up front so you are prepared. The pool...More

    2  Thank Raquelita44
    Response from XperienceHotels, Guest Relations Manager at Illusion Boutique Hotel by Xperience HotelsResponded 1 December 2012

    Dear Ambassador(as we call our guests), Thank you for your preference on your most recent stay at Illusion Hotel. We are glad to know that you enjoyed the attentive service of our team and the lobby amenities. We appreciate you valuable feedback it is an...More

    Reviewed 19 November 2012

    I have nothing but great things to say about my stay At Illusion Hotel. From the first contact with the staff while making my reservation, I was treated with extra attention to my needs and felt that they genuinely cared about me. At my arrival...More

    Thank DQTSocialMedia
    Reviewed 13 November 2012

    Just come back from a weeks break in playa del carmen at the Illusion hotel. Good points - very clean, great location just 20 m from the beach front and close to 5th avenue for the shops / bars. nice pool. great breakfast and lovely...More

    1  Thank Richard B
    The Palm at Playa
    1,631 reviews
    #22 of 214 hotels in Playa del Carmen
    0.1 km
     
    The Carmen Hotel
    495 reviews
    #6 of 214 hotels in Playa del Carmen
    0.1 km
     
    Hotel Lunata
    379 reviews
    #84 of 214 hotels in Playa del Carmen
    0.07 km
     
    El Taj Oceanfront & Beachside Condos Hotel
    1,403 reviews
    #41 of 214 hotels in Playa del Carmen
    0.3 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$98 - US$301 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #45 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 45
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, HostelWorld, Hotels.com, Expedia, Hotwire, Travelocity, Orbitz, Cheap Tickets, Cancelon, getaroom.com and TripOnline SA so you can book your Illusion Boutique Hotel by Xperience Hotels reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Illusion Boutique Hotel By Xperience Playa Del Carmen ,
    • Hotel Illusion Boutique ,
    • Illusion Boutique Playa Del Carmen ,
    • Illusion Boutique Hotel By Xperience Hotels Riviera Maya, Mexico - Playa Del Carmen
    Add Photo Photos
    Traveller (569)
    Room & Suite (356)
    Pool & Beach (234)
    Dining (91)
    Hotel & Grounds (394)
    Bathroom (11)
    Family and Play Areas (6)
    Nearby
    Nearby HotelsSee all 214 hotels in Playa del Carmen
    The Palm at Playa
    1,631 reviews
    .10 km away
     
    The Carmen Hotel
    495 reviews
    .10 km away
     
    El Taj Oceanfront & Beachside Condos Hotel
    1,403 reviews
    .34 km away
     
    Hotel Lunata
    379 reviews
    .07 km away
     
    Nearby Restaurants
    KEEL Restaurant at The Carmen Hotel
    169 reviews
    .08 km away
    Patio 8
    322 reviews
    .04 km away
    Casa Mediterranea
    739 reviews
    .07 km away
    Frida Kahlo Restaurante
    664 reviews
    .03 km away
    Nearby Attractions
    Quinta Avenida
    17,904 reviews
    .12 km away
    3D Museum of Wonders
    792 reviews
    .17 km away
    Museo Frida Kahlo Riviera Maya
    129 reviews
    .04 km away
    Galeria de Arte 5ta Avenida
    333 reviews
    .13 km away
    Ask a question
    Questions & Answers
    Bonvoyage516
    19 October 2017|
    Answer
    Response from Cynthia H | Property representative |
    Dear, First of all , sorry for my late reply , regarding your question , we do have a suite called Prestige Suite : 730 sqft suit one bedroom with a king size bed spacious terrace with a pool only a few steps away, and at... More
    0
    Votes
    Google Translation
    Rhea R
    17 October 2017|
    AnswerShow all 4 answers
    Response from XperienceHR | Property representative |
    Aprox 40 minutes!
    1
    Vote
    Google Translation
    Shulong T
    29 September 2017|
    Answer
    Response from ledkdogg | Reviewed this property |
    Yes. Child friendly boutique style hotel. Paying for location more than accommodations. Not all inclusive.
    0
    Votes
    Room Tips
    "Prestige room #408 - walk out rooftop pool and tons of space"
    Read review
    "Mirage Rooms are slightly higher in price but worth it for the view"
    Read review
    "Get a room with an inner balcony. Don't go for the cheapest rooms, the beds are very hard and differ..."
    Read review
    "ask for 4th floor room its beside the pool and have great natural light."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing