We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Illusion Boutique Hotel by Xperience Hotels

1,618 reviews
Save
Traveller (586)
Room & Suite (372)
Pool & Beach (235)
Overview
  • Excellent61%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“rooftop pool”(27 reviews)
“perfect location”(39 reviews)
“balcony room”(9 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3.5 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (1,618)Write a Review
There are newer reviews for Illusion Boutique Hotel by Xperience Hotels
See the most recent reviews
Filter reviews
797 results
Traveller rating
454
237
60
31
15
Traveller type
Time of year
LanguageEnglish
More languages
454
237
60
31
15
Show reviews that mention
All reviewsrooftop poolperfect locationbalcony roomtop floorbeach clubssmall hotelquiet at nightsmall poolrooms are largehotel is greatair conditionerferry to cozumelnight lifeocean viewking bedour honeymoonave
FilterEnglish
Updating list...
411 - 415 of 797 reviews
Reviewed 20 December 2013

at such a cheap price I wasnt expecting too much, how wrong was I. The staff were amazing, I got towel art of elephants and dinosaurs on a few days of my stay, my room was huge and my bed the biggest I have ever...More

2  Thank virginia d
Reviewed 18 December 2013

we stayed there on dec 10, 2013. we had a very clean, modern room. the air conditioning is very good, strong and quite. the bathroom was modern and all the toiletries were included. the location is fantastic. between the action on fifth ave and mosquito...More

1  Thank cocodog85
Reviewed 15 December 2013

Lobby - The place has a very nice lobby with a "concierge" to help with booking tours etc. We could write our postcards, stamp them, and drop them off there. Save the hassle of finding a post office. I liked how there was water in...More

Thank violetcraze
Reviewed 11 December 2013

The staff is very professional and nice to the guests. The rooms are relatively big and spacious. Breakfast was o.k too. Located at the main avenue, steps from the fairy and restaurants.In the hotel there is a staff member whom you can consult about the...More

Thank Aviv-Dahan
Reviewed 7 November 2013

I found Xperience Hotels a reliable network. Illusion is very well located, close to city center and 1 minute walk to the beach. I can easily say GREAT price-quality! Not everything is perfect (slow elevator... but there's no rush... :), internet on an off, depending...More

Thank A S
View more reviews
PreviousNext
18182838485160
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$79 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$79 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (586)
Room & Suite (372)
Pool & Beach (235)
Dining (91)
Amenities (33)
Family and Play Areas (6)
Questions & Answers
Ask a question
lambracht
8 February 2018|
Answer
Response from Nitespirit | Reviewed this property |
There isn't any parking on site. You could call and ask them if they have any parking arrangements locally? I've never had a car while visiting the Playa so I've never looked into it.
0
Votes
Bonvoyage516
19 October 2017|
Answer
Response from Xperience H | Property representative |
Dear, First of all , sorry for my late reply , regarding your question , we do have a suite called Prestige Suite : 730 sqft suit one bedroom with a king size bed spacious terrace with a pool only a few steps away, and at... More
0
Votes
Google Translation
Rhea R
17 October 2017|
AnswerShow all 4 answers
Response from XperienceHR | Property representative |
Aprox 40 minutes!
1
Vote
Google Translation
PreviousNext
12345628
Room Tips
"Recommend 4th floor rooms so your right by the pool."
Read review
"Great rooms, great location, great amenities"
Read review
"Prestige room #408 - walk out rooftop pool and tons of space"
Read review
"Mirage Rooms are slightly higher in price but worth it for the view"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing