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The Royal Playa del Carmen

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Traveller (16187)
Room & Suite (3750)
Pool & Beach (2744)
Ratings and reviews
Travellers' Choice2018 Winner
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“maria marie”(1,598 reviews)
“coffee house”(633 reviews)
“chef's plate”(910 reviews)
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What's included
Free Wifi
Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
Suites
Poolside Bar
Fitness centre
Concierge
4 Star Hotel
Along the powdery white sands of the Caribbean, The Royal welcomes guests to a world of all-inclusive luxuries exclusively for adults. Situated on the Riviera Maya just steps from Playa del Carmen's famous Fifth Avenue, the AAA Four-Diamond resort boasts all-suite accommodations with...
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Location and contact
Avenida Constituyentes 2 | Centro, Gonzalo Guerrero, Playa del Carmen 77710, Mexico
18.8 km to Cozumel Airport
225 restaurants are within a 0.5 km radius
7.7 km from Xcaret Park
View nearby attractions and restaurants
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Reviews (17,903)
There are newer reviews for The Royal Playa del Carmen
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15,186 results
Traveller rating
11,818
2,181
661
301
225
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11,818
2,181
661
301
225
Show reviews that mention
All reviewsmaria mariecoffee housechef's plateromance conciergespice restaurantjose garciadanny boyfrozen grapesocean fronthour loungeturn down serviceall inclusive resorttequila barour honeymoonmain poolour waiterlobby bar
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11 - 15 of 15,186 reviews
Reviewed 2 days ago via mobile

The service here is nothing short of excellent! Every employee is courteous and makes you feel welcomed! Our mini bar tendant David was most helpful always going out of his way to make sure we were happy with his service. The physical trainers here Jose...More

Thank Chad W
Response from Lynn D, Gerente at The Royal Playa del CarmenResponded 2 days ago

Dear Chad W, Thank you very much for sharing with us and all others your ROYAL experience. It is always so rewarding to know that our staff went above and beyond to make your stay memorable. Please rest assured that the staff members you have...More

Reviewed 2 days ago via mobile

Super fun and awesome vacation ! Everyone is so nice and sweet. The server Christian from the restaurant Spice is the best! He’s super attentive and nice! The waiters in the lobby are also very attentive! 3rd year coming here.More

Thank Iri G
Response from Lynn D, Gerente at The Royal Playa del CarmenResponded 2 days ago

Dear Iri G, It is such a delight to hear from you and to read your amazingly kind words. As you should know by now, our motto is to do our jobs from the heart and it is absolutely true, especially when it is for...More

Reviewed 2 days ago via mobile

This has been our 7th time at the resort. We continue to gi back because of the wide variety of activities, facilities, restaurants and bars. We especially enjoy the Mediterranean restaurant and Paco Loco! A genuine guy who loves to make your stay wonderful. Chef's...More

Thank katcher7
Response from Lynn D, Gerente at The Royal Playa del CarmenResponded 2 days ago

Dear katcher7, On behalf of THE ROYAL Playa del Carmen staff and myself we want to take this opportunity to thank you from the bottom of our hearts for such a positive review. We will make sure to tell our staff you have mentioned what...More

Reviewed 2 days ago via mobile

Just came back from the Royal Playa Del Carmen what a beautiful resort.Went online and and found a good private shuttle Happy Shuttle round trip $100 for two Waiting for us outside the new Terminal 4 at Cancun Airport.Hopped in the van they had 3...More

Thank Whitey O
Response from Lynn D, Gerente at The Royal Playa del CarmenResponded 2 days ago

Dear Whitey O, Thank you very much for taking the time to share with us your wonderful review! It makes us so happy to know that you had a great Anniversary with us. We want to thank you for granting us with the opportunity to...More

Reviewed 3 days ago via mobile

The Royal is a beautiful resort on the beach and one block from the main walking street in Playa. The rooms are airy and light w a hammock in the balcony. A whirlpool big enough for a soccer team in the room. It is all...More

1  Thank mari649
Response from Lynn D, Gerente at The Royal Playa del CarmenResponded 2 days ago

Dear mari649, Thank you for taking time out to share your experience! We definitely feel very pleased to read this review, thank you so much for all your kind words to our staff, this is the best way to know that they are doing an...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Pool
Beachfront
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$221 - US$600 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Playa del Carmen
#8 Spa Hotel in Playa del Carmen
#8 Top resorts Hotel in Playa del Carmen
#10 On the Beach Hotel in Playa del Carmen
#10 Luxury Hotel in Playa del Carmen
#25 Green Hotel in Playa del Carmen
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
US$221 - US$600 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Playa del Carmen
#8 Spa Hotel in Playa del Carmen
#8 Top resorts Hotel in Playa del Carmen
#10 On the Beach Hotel in Playa del Carmen
#10 Luxury Hotel in Playa del Carmen
#25 Green Hotel in Playa del Carmen
Room types
Non-Smoking Rooms, Suites, Accessible rooms
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Traveller (16187)
Room & Suite (3750)
Pool & Beach (2744)
Dining (1524)
Amenities (102)
Family and Play Areas (83)
Business Centre & Event Rooms (71)
Questions & Answers
Ask a question
BobbyB7688
18 July 2018|
Answer
Response from Lynn D | Property representative |
Hola BobbyB7688, Thank you for contacting us. We can tell you that our pools have a good temperatura and we have vegeratrian menus at the resort, not Indian food but vegetarian options. Best regards!
0
Votes
Google Translation
MB R
17 July 2018|
AnswerShow all 2 answers
Response from joee5 |
One block is 5th Ave
1
Vote
Jerry H
16 July 2018|
AnswerShow all 4 answers
Response from Lynn D | Property representative |
Thank you for contacting us. Yes you do have to wear bracelets in order for us to recognize you as a Resort guest, this is only for your own safety. Thank you.
1
Vote
Google Translation
Room Tips
"We were on the 3rd floor and had no issues with any noise, we loved it"
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"If you want a quiet area chose the swim up or the pool back by the coffee shop."
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"Make sure to as for upper floors best views there."
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"Always try to get a royal front or master front suite, they are the best"
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