We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Royal Playa del Carmen

0.4 km from Playa del Carmen centre
  • Free Wifi
  • Room Service
  • Fitness centre
Save
Enter dates to see best deals
Check In Check Out
1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
More options
View Deals
We check up to 200+ sites for the lowest hotel prices
1 room 2 adults 0 children
View Deals
Close 
Constituyentes Avenue #2, Playa del Carmen 77710, Mexico
Special Offer
Save Up To 55%!
{"widget":{"name":"ibex_baseline_photo_carousel","template":"ibex_baseline_photo_carousel__widget","dust":{"nav_controls":"ibex_baseline_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_baseline_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

14,922 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 12,738: English reviews
Reviewed yesterday NEW

FROM THE BEGINING TO THE END OF OUR TRIP, OUR EXPERIENCE WAS EXEPTIONAL. AS SOON AS WE ARRIVED TO THE RESORT WE WERE GREETED WITH CHAMPAGNE AND OUR LUGGAGE TAKEN TO OUR SUITE. THE STAFF WAS AMAZING ,THEY HAVE GREAT ATTENTION TO DETAIL. I WOULD LIKE TO GIVE A SPECIAL SHOUT out TO THE STAFF THAT MADE IT POSSIBLE FOR...

 Report
Helpful?
Thank TMPRECORD V
London,ontario
Reviewed yesterday NEW

The place was clean the staff was excellent.. Food was good. Excellent entertainment Stay in the swim ups. I would stay in them again because you have ocean and garden view. Like that we could walk to 5th Ave

 Report
Helpful?
Thank beachlover71_7
Reviewed yesterday NEW

First time at an all-inclusive in Mexico, and it was the best decision! The service was absolutely amazing. I can't explain how great the staff was. The rooms were pretty amazing. Comfy beds, full sized bottles of alcohol, and the shower was great. My husband and I both thought the food was pretty good, it is not necessary to upgrade...

 Report
Helpful?
Thank Ivory L
TORONTO
Reviewed yesterday NEWvia mobile

Nadine I told you that I would change\update my previous post due to your help in making our recent stay at the Royal very memorable! My wife and I arrived on Feb 11th and stayed until Feb 18th. It was my 5th visit to the Royal. Initially we were given a Master Suite which was in an area that was...

 Report
Helpful?
Thank BROWNEES4585
Reviewed yesterday NEWvia mobile

This is our fourth visit to the Royal. The people, facilities and environment are warm and welcoming. The employees are professional, knowledgeable and eager to assist. Our thanks go to the bell boy staff, also the wonderful entertainment staff around the pool (including Sergio, Israel and the others). Yesica, at the Spa did an amazing job with a relaxation massage....

 Report
Helpful?
Thank Irma W
Colorado
Reviewed yesterday NEW

We stayed at the Royal while it was still under construction and came back because of the quality and location. Being able to walk into Playa and walk uninterrupted beach front makes our trip more pleasant. The rooms and food options are very good - among the best we have had in Mexico. The staff is friendly and always willing...

 Report
Helpful?
Thank GJEColorado
Walnut Creek, California
Reviewed 2 days ago NEWvia mobile

We love the Royal Khattar Hotel! We've visited Yangon twice and stayed there both times. The beds are super comfy, and the included breakfast is the best in Myanmar, a mix of local and international foods. Highly recommended!

 Report
Helpful?
Thank Jane B
Reviewed 2 days ago NEWvia mobile

This was our first time to an all inclusive resort in Mexico and it was absolutely amazing. Great service and food choices and able to walk out of our resort and safely walk around! We will be coming back!

 Report
Helpful?
1Thank Kristin P
Langley City, Canada
Reviewed 2 days ago NEWvia mobile

Stayed 9 nights with a garden view. Room was nice and could see ocean from deck. Our maid kept the room very clean and made the room up in a unique way each day. Avi kept the fridge in the room stocked daily. Ate at most of the restaurants at the resort all were good, surprised the sushi was so...

 Report
Helpful?
Thank phillyd19
Columbia, Tennessee
Reviewed 2 days ago NEWvia mobile

For the past 2 years we have had the best experience with friends at The Royal. Marcos and Prudencia have been exceptional during both visits. They have become like family to our entire group. We will continue to vacation at this resort as long as the great service continues. Thanks for the memories you have shared with us all.

 Report
Helpful?
Thank jrob08

14,471 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (13236)
Viewed
Room/Suite (2082)
Viewed
Dining (1043)
Viewed
Pool/Beach Area (2121)
Viewed
Hotel & Grounds (2424)
Viewed
View from Room (600)
Viewed
Family/Play Areas (63)
Viewed
Bathroom (119)
Viewed
Business Centre/Function Rooms (66)
Viewed
3:13
Videos (6)
Viewed
Other (4712)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (1127)
Viewed
Adult Pool (22)
Viewed
Aerial Photography (47)
Viewed
Amenities (102)
Viewed
Beach (52)
Viewed
Pool (77)
Viewed
Private Pools (9)
Viewed
Dining (196)
Viewed
Royal Junior Suite (107)
Viewed
Royal Junior Suite Ocean Front (131)
Viewed
Royal Junior Suite Swim Up with Ocean View (120)
Viewed
Royal Master Suite Ocean Front (146)
Viewed
The Hotel (118)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (108)
Viewed
Room/Suite (27)
Viewed
Dining (14)
Viewed
Hotel & Grounds (11)
Viewed
Pool/Beach Area (6)
Viewed
Other (50)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Playa del Carmen hotels
7.7 km away
Fairmont Mayakoba
Fairmont Mayakoba
#7 of 212 in Playa del Carmen
3,377 reviews
6.8 km away
Grand Velas Riviera Maya
Grand Velas Riviera Maya
#3 of 212 in Playa del Carmen
2,760 reviews
1.0 km away
Paradisus Playa del Carmen La Perla
Paradisus Playa del Carmen La Pe...
#18 of 212 in Playa del Carmen
7,720 reviews
Show Prices
Show Prices
Show Prices
2.4 km away
Paradisus Playa Del Carmen La Esmeralda
Paradisus Playa Del Carmen La Es...
#29 of 212 in Playa del Carmen
6,319 reviews
17.9 km away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 11 in Playa Paraiso
5,511 reviews
19.9 km away
Valentin Imperial Maya
Valentin Imperial Maya
#1 of 1 in Playa del Secreto
11,130 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Along the powdery white sands of the Caribbean, The Royal welcomes guests to a world of all-inclusive luxuries exclusively for adults. Situated on the Riviera Maya just steps from Playa del Carmen's famous Fifth Avenue, the AAA Four-Diamond resort boasts all-suite accommodations with private balconies and spectacular views, plus special options such as swim-up suites and beachfront walkouts. From beach butlers to romance concierges, the attentive staff provides genuine hospitality at every turn as guests enjoy the luxurious spa, exquisite cuisine, natural beauty, and many other delights of The Royal. ... more   less 

Additional Information about The Royal Playa del Carmen

Address: Constituyentes Avenue #2, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €305 - €702 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Royal Playa del Carmen 4.5*
Number of rooms: 513
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, HotelsforEveryone, Priceline, Hotels.com, Travelocity and Jetsetter so you can book your The Royal Playa del Carmen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Royal Playa Del Carmen Hotel Playa Del Carmen
Royal Hotel Playa Del Carmen
Royal Porto Real
Royal Playa De Carmen
The Royal Playa Del Carmen Riviera Maya, Mexico
Hotel Style:
#6 Romantic Hotel in Playa del Carmen
#8 Family Hotel in Playa del Carmen
#10 Top resorts Hotel in Playa del Carmen
#11 Spa Hotel in Playa del Carmen
#11 Luxury Hotel in Playa del Carmen
#13 On the Beach Hotel in Playa del Carmen
#15 Business Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Royal Playa del Carmen staff and other travellers.
1,563 questions
Ask a question
Bradford, United Kingdom
over a year ago

See all questions (1563)

Questions? Get answers from The Royal Playa del Carmen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms by the Mediterranean restaurant are quieter, rooms by the main pool are more for partying.”
  • Royal Master Suite
  • View of the smaller pool in the Royal Master Suite
  • Royal Master Suite
  • Royal Master Suite
 of 5 bubbles ivoryl467, 20 Feb 2017 | Read review
“We chose an ocean view and were farther from the ocean than I thought we would be, but it was away from the pool and was very quiet.”
 of 5 bubbles GJEColorado, 20 Feb 2017 | Read review
“All rooms are excellent.”
 of 5 bubbles stuartkk, 19 Feb 2017 | Read review
“636-very quiet, semi-private pool. The main pool area is extremely noisy, we would not have been happy there.”
 of 5 bubbles TravellingSoulSister, 19 Feb 2017 | Read review
“Save your money and stay in a non-ocean view room. You're outside so much that paying for an ocean view is really not necessary.”
 of 5 bubbles Bobcat7131, 17 Feb 2017 | Read review
5 of 5