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Maya del Carmen

TripAdvisorUS$41
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$64*
US$41*
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US$63*
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149 Reviews from our TripAdvisor Community

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Berlin, Germany
Reviewed 8 January 2014

I really liked my stay in this hotel. I went there with my boyfriend and we really loved the hotel. It's a small and lovely hotel and we felt very comfortable. The staff is nice and helpful. We had some questions about the city and they gave us really good tips. We booked a very nice offer and paid less...

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Helpful?
Thank Sabrina K
HotelMayadelCarmen, Director de Relaciones con Clientes at Maya del Carmen, responded to this review

Dear customer, thank you for staying with us. We appreciate that you have taken the time to rate and review about our hotel. Thanks again for your comments so we can improve our services. Hopefully we see you back soon. You are always welcome to the Maya del Carmen. Best regards, Hotel Maya del Carmen

Reviewed 6 January 2014

First I´m starting with the only couple positive and redeeming features of this hotel, it was close to the 5th ave. and Mamitas beach and it was pet friendly, well, more or less. We couldn´t enter the premises from the main entrance with our dog but only from the car garage which wasn´t overly annoying most of the time. From...

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3Thank Alejandro M
Reviewed 18 July 2013 via mobile

When we arrived everything seemed to be fine until we turned the aircon on and discovered it was damaged and it made really horrible sounds also in the middle of the night it stopped working, the room has fans but they are difficult to use because you need a switch turned on before really turn the fan on with the...

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2Thank Josue S
Singapore, Singapore
Reviewed 4 June 2013

Worst hotel EVER. Door lock broke literally the first time we used it and we had to wait half hour for someone to break us free from the room (oh, and since there's no way to call the front desk, we had to yell to gain someone's attention). And while they were there, conversation on the radio was something like...

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2Thank BrunoSRC
remymayadelcarmen, Gérant at Maya del Carmen, responded to this review

Dear Guest, First of all, the whole team of the Hotel Maya del Carmen thanks you for having chosen our hotel and for sharing your travel experience. Regarding the issue you faced with the door, once again we do apologize por the inconvience and unfortunately this kind of "technical situation" can also happen in big resorts. However, I would like...

Reviewed 8 March 2013

I just went to playa del Carmen (México) and stayed at this place called Maya del Carmen. The service , The location ( really near from The beach and from al The touristic atractions like restaurants, clubs, supermarkets, etc. ) everything just Came out so perfect , that I'll totally return and recommend it . The only thing that i...

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Helpful?
1Thank Andrea R
HotelMayadelCarmen, Director de Relaciones con Clientes at Maya del Carmen, responded to this review

Dear customer, thank you for staying with us. We appreciate that you have taken the time to rate and review about our hotel. Thanks again for your comments so we can improve our services. Hopefully we see you back soon. You are always welcome to the Maya del Carmen. Best regards, Hotel Maya del Carmen

Schaumburg, Illinois
Reviewed 9 February 2013

I've never written a bad review before and don't consider myself a picky person...but this place was well below expectations. I first saw it on Booking.com and it was described as a couple hundred yards from the beach and had pictures of the sandy beach as their hotel photo. Well...it was close to a mile from the beach with no...

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3Thank MBalk
HotelMayadelCarmen, Director de Relaciones con Clientes at Maya del Carmen, responded to this review

Dear customer, First I want to thank you for giving us a review. That helps us to improve our service. Our hotel is located two blocks from the beach. You can reach the beach in 7 minutes by foot. The picture we have on the internet is from our beach club, there you can enjoy the sun and take a...

London, United Kingdom
Reviewed 1 February 2013

The rooms were clean and the location excellent. Quite a walk from the bus station but near enough to the night life. Very quite at night and very chilled and relaxing during the day. Breakfast is toast and cereal but enough to fill a hole! The beds were massive and comfortable. Would recommend for a couple of nights stay but...

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Helpful?
Thank kazmc30
HotelMayadelCarmen, Director de Relaciones con Clientes at Maya del Carmen, responded to this review

Dear customer, thank you for staying with us. We appreciate that you have taken the time to rate and review about our hotel. Thanks again for your comments so we can improve our services. Hopefully we see you back soon. You are always welcome to the Maya del Carmen. Best regards, Hotel Maya del Carmen

Cesena, Italy
Reviewed 24 January 2013

Belive or not,but when me and my family needed to leave that hotel WE WERE HAPPY! It is a very unfriendly place and very pour about sheets and towels.Stuff who are working there try to do their best to be nice with clients...but it is not enough if the WC is not working good in ur room and shower gas...

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3Thank Elena K
HotelMayadelCarmen, Director de Relaciones con Clientes at Maya del Carmen, responded to this review

Dear customer , thank you for taking time to share your experiences with other travelers. We are sorry that you couldn’t enjoy your stay with us. However we would like to say that our hotel has a family atmosphere. We care a lot that not only young people but also families and older people feel comfortable. Every day the cleaning...

Reviewed 1 week ago via mobile
Google Translation

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Thank Viktoriia K
Reviewed 11 February 2017 via mobile
Google Translation

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Thank Manuel M

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Breakfast included
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
The Hotel Maya del Carmen is a charming hotel located in the heart of the fishers’ village, Playa del Carmen. At only 200 meters from the Caribbean sea, the Hotel Maya del Carmen offers 30 fully equipped rooms which can host until 6 people. Our guests can enjoy the famous « Quinta Avenida », its restaurants and boutiques at only a few steps from the hotel ! Once arrived at the hotel, you will appreciate the calm and tranquility of your room. ... more   less 

Additional Information about Maya del Carmen

Address: Avenida 10 Esq. Calle 40, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €38 - €75 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Maya del Carmen 2.5*
Number of rooms: 30
Reservation Options:
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Also Known As:
Maya Del Carmen Hotel Playa Del Carmen
Maya Del Carmen Riviera Maya, Mexico - Playa Del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Maya del Carmen staff and other travellers.
3 questions
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Norwich, United Kingdom
2 months ago

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Questions? Get answers from Maya del Carmen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the fan when you get in the room- before you unpack.”
240alexaw, 15 Oct 2016 | Read review
“Higher floors will hear less noise.”
KrystleW_12, 25 Feb 2016 | Read review
“All rooms face the courtyard; upstairs is probably more secure.”
BuzzAdventure, 13 Feb 2016 | Read review
“they have fridge and kitchen in most rooms.”
mikerN2663UA, 14 Jan 2016 | Read review
“Don't expect wifi in the room. Otherwise, my ground-level room was pretty good.”
sosunnychicago, 4 Feb 2015 | Read review
5 of 5
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US$41* /night
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Prices are for 1 room, 2 adults
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