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Disappointed to arrive here and find hotel under renovation. It is not as it is represented in the booking photos on this site and others. They have a nice staff and I'm sure it will be good when done. I just don't appreciate the bait...More
Response from Koox_Group, Social Media Manager at Hotel BananaResponded 8 January 2018
We are sorry that your stay has not exceeded your expectations.
We assure you that we will continue working and improving our quality and services for when you return.
We wish to see you again at Koox Hotel Banana.
We stayed at the Hotel Banana for four nights while in Playa del Carmen for a friends wedding. It's a great economical choice that is close to the beach, about two blocks, clean and the staff was very friendly. Our room had a king bed,...More
2 Nights. The location is Great, Right on 5th Street (The pedestrian only Restaurant and Shops). Was in unit 304 on street side with balcony. There was a bit of noise but not to loud or to late. The room was large. Bed was firm...More
Stayed for 5 nights, three adults. Beds were comfy, clean soft towels and beds made every day. Shower has excellent water pressure, water very soft. Bring your own wash cloths (they are not provided) Go to store before you get here and grab a roll...More
We stayed here for 3 nights at the beginning of January when PDC was very busy! The staff here are great - really friendly and approachable. The rooms are nicely decorated and the shower was great after a week of more basic accommodation in the...More