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The Carmen Hotel

Expedia.comUS$331*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
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353 Reviews from our TripAdvisor Community

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Showing 244: English reviews
syracuse
Reviewed 10 July 2008

We stayed at Hotel Alhambra for a 7 nights in July. It was satisfactory, nothing to "wow" over. Breakfast was included every morning, and the food was ok....nothing great. The staff were always friendly, however not extremely knowledgeable. Rooms were clean, however A/C didn't always work. The jacuzzi was never turned on, it was more or less an extremely small...

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Helpful?
1Thank chrisSyracuse
Phillip G, Owner at The Carmen Hotel, responded to this review

The Alhambra Hotel is now The Carmen Hotel featuring Keel Restaurant and Beach Club and Deck 5 our Pool and Sky Bar 5 floors above the Beach! We are getting great reviews please visit soon.

switzerland
Reviewed 4 June 2008

This is indeed a little piece of heaven on earth. The intimate an clean Alhambra is a real bijoux. Situated on the best strech of beach in the heart of Playa del Carmen. The staff, especially at the reception and the restaurant, is very helpful an polite an not saving at all a nice smile to their clients. I can...

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Helpful?
2Thank giramondo77
Phillip G, Owner at The Carmen Hotel, responded to this review

The Alhambra Hotel is now The Carmen Hotel featuring Keel Restaurant and Beach Club and Deck 5 our Pool and Sky Bar 5 floors above the Beach! We are getting great reviews please visit soon.

Chicago
Reviewed 3 June 2008

Though I've been to Playa before, this was my first time staying at the Alhambra. There were things I liked and disliked about the hotel, so here's a breakdown. Pros - 1. Location - right off a very vibrant part of 5th Ave, on 8th St. Easy walk to ferry and bus terminal, as well as everything on 5th Ave.....can't...

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4Thank RichardChicago
Phillip G, Owner at The Carmen Hotel, responded to this review

The Alhambra Hotel is now The Carmen Hotel featuring Keel Restaurant and Beach Club and Deck 5 our Pool and Sky Bar 5 floors above the Beach! We are getting great reviews please visit soon.

Massachusetts
Reviewed 19 May 2008

Stayed for the second time at the Alhambra in Playa del Carmen from May 8-17, 2008. I had shared their BEST room with a friend last August (2007) and just HAD to return to share it with my fiance for 9 days!! I can't say enough about this place. While we certainly did stay in their BEST room (#14 -...

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3Thank Nerak936
Phillip G, Owner at The Carmen Hotel, responded to this review

The Alhambra Hotel is now The Carmen Hotel featuring Keel Restaurant and Beach Club and Deck 5 our Pool and Sky Bar 5 floors above the Beach! We are getting great reviews please visit soon.

New Hampshire
Reviewed 13 April 2008

We just returned from 8 beautiful days in Playa. We chose Hotel Alhambra for our stay because it seemed like an excellent value- and it delivered. The Hotel overlooks the exquisite Caribbean sea and sits right on the beach. We ate our breakfast each morning at the on-site restaurant with our toes in the sand and later enjoyed a cerveza...

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Helpful?
Thank IrishGrlNewHampshire
Phillip G, Owner at The Carmen Hotel, responded to this review

The Alhambra Hotel is now The Carmen Hotel featuring Keel Restaurant and Beach Club and Deck 5 our Pool and Sky Bar 5 floors above the Beach! We are getting great reviews please visit soon.

Alabama
Reviewed 2 April 2008

My wife and I recently returned from a week vacation in Playa Del Carmen. Choosing a hotel was confusing. Checking ratings on different hotels in Playa only showed that you can't please everybody all the time. Reviews were mixed on every hotel. We chose the Alhambra due to the location directly on the beach and the reasonable rates. It quickly...

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Helpful?
1Thank Physio97
Phillip G, Owner at The Carmen Hotel, responded to this review

The Alhambra Hotel is now The Carmen Hotel featuring Keel Restaurant and Beach Club and Deck 5 our Pool and Sky Bar 5 floors above the Beach! We are getting great reviews please visit soon.

Minnesota
Reviewed 29 March 2008

We had stayed at a nearby hotel 2 years ago but came to love the Alhambra because of the good drinks and great beach service. We decided if we ever came back to Playa we would stay there. Our room was bright, clean, and quiet and all of the employees were extremely friendly and helpful. Gonzales even remembered us from...

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Helpful?
1Thank MrCleanandCurly
Phillip G, Owner at The Carmen Hotel, responded to this review

The Alhambra Hotel is now The Carmen Hotel featuring Keel Restaurant and Beach Club and Deck 5 our Pool and Sky Bar 5 floors above the Beach! We are getting great reviews please visit soon.

newport
Reviewed 15 March 2008

My wife and I stayed at the Alhambra for ten days on our first visit to Playa del Carmen. I chose the hotel because primarily because of its beach location but also due to the fact that they host yoga classes in a oceanfront studio and and have an onsite restaurant which features vegetarian selections. I don't partake in either...

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Helpful?
2Thank palmboy
Phillip G, Owner at The Carmen Hotel, responded to this review

The Alhambra Hotel is now The Carmen Hotel featuring Keel Restaurant and Beach Club and Deck 5 our Pool and Sky Bar 5 floors above the Beach! We are getting great reviews please visit soon.

San Francisco, CA
Reviewed 13 March 2008

We stayed at the Hotel Alhambra for the first three nights of our vacation in Quintana Roo. The Hotel Alhambra is right in the middle of the hustle and bustle of Playa del Carmen and on the beach. It is not really the place to stay for total beach relaxation (no pool, crowded beach), but is a great HQ while...

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Helpful?
Thank caseyrebecca
Phillip G, Owner at The Carmen Hotel, responded to this review

The Alhambra Hotel is now The Carmen Hotel featuring Keel Restaurant and Beach Club and Deck 5 our Pool and Sky Bar 5 floors above the Beach! We are getting great reviews please visit soon.

Michigan
Reviewed 20 February 2008

Absolutely wonderful! This hotel is Clean, Clean, Clean, and understands what customer service is all about! Add to that the perfect in town location, a tasty free breakfast and affordable pricing and you have a real gem. The only negative I can think of is that the rooms are a bit small. I´m not here to spend time in my...

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Helpful?
1Thank SACH
Phillip G, Owner at The Carmen Hotel, responded to this review

The Alhambra Hotel is now The Carmen Hotel featuring Keel Restaurant and Beach Club and Deck 5 our Pool and Sky Bar 5 floors above the Beach! We are getting great reviews please visit soon.

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
The Carmen Hotel, an adults only Boutique Hotel located on the Beach in the center of Playa del Carmen, steps away for the World Famous 5th Avenue. The Carmen features Keel Restaurant and Beach Club and Deck 5, a Pool and Sky Bar, 5 stories above the beach offering the best views on all of Playa del Carmen! ... more   less 

Additional Information about The Carmen Hotel

Address: 8 Calle Norte, Playa del Carmen 77710, Mexico (Formerly Hotel Alhambra)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €158 - €407 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Carmen Hotel 4*
Number of rooms: 37
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Also Known As:
Alhambra Playa Del Carmen
The Carmen Hotel Riviera Maya, Mexico - Playa Del Carmen
Hotel Style:
#32 Luxury Hotel in Playa del Carmen
#35 On the Beach Hotel in Playa del Carmen
#43 Romantic Hotel in Playa del Carmen
#51 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from The Carmen Hotel staff and other travellers.
8 questions
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Questions? Get answers from The Carmen Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms were good. Don't worry about the noise you can't hear anything. We were in bed early and never heard it.”
V8955UCgregh, 26 Apr 2017 | Read review
“Our room was on the 3rd floor and incredible. Complete silence with the sliding door closed.”
Jayme1976, 25 Apr 2017 | Read review
“Get the homemade croissants, granola, and coconut butter for breakfast. Mmmmmmm”
KurbisLove, 23 Apr 2017 | Read review
“Best and fastest wifi of any place I have stayed in Mexico”
sgray2017, 20 Apr 2017 | Read review
“We had a beach front room to listen to waves at night (and of course the view)”
OBsurfer16, 2 Apr 2017 | Read review
5 of 5
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US$331* /night
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Prices are for 1 room, 2 adults
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