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3/9/2017 4/9/2017
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    The Carmen Hotel

    8 Calle Norte, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    3/9/2017 4/9/2017
    Lock in the lowest price from our partners
    US$303
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    Traveller (450)
    Room & Suite (88)
    Pool & Beach (57)
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    Overview
    • Excellent75%
    • Very good18%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Beachfront
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Suites
    Bar/Lounge
    Concierge
    Accessible rooms
    Laundry Service
    Rooftop Terrace
    4.0 Star Hotel
    All hotel details
    Offers from The Carmen Hotel
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    The Palm at Playa
    1,476 reviews
    #25 of 211 hotels in Playa del Carmen
     
    Playa Maya
    658 reviews
    #102 of 211 hotels in Playa del Carmen
     
    Illusion Boutique Hotel by Xperience Hotels
    1,463 reviews
    #51 of 211 hotels in Playa del Carmen
     
    El Taj Oceanfront & Beachside Condos Hotel
    1,371 reviews
    #35 of 211 hotels in Playa del Carmen
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (412)
    Traveller rating
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    Time of year
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    1 - 5 of 273 reviews

    Reviewed 2 days ago via mobile

    This modern, hip and new hotel is a great place to spend your vacation in Playa del Carmen. The location is excellent and there's a Dj playing on the beautiful rooftop bar every day. The staff is super friendly and always helpful. Many thanks to...More

    Thank Tanja W
    Reviewed 1 week ago via mobile

    I stayed with my wife for anniversary, we have a very pleasant time there. Jorge, Ximena, Marco, they really did great and made our time very comfortable. Rooms are amazing, and hope to coming back soon.

    Thank Pjms1978
    Response from guestrp, Guest Relations Manager at The Carmen HotelResponded 4 days ago

    Dear Pjms1978 Thank you so much for sharing your review with future guests. It's wonderful to read that you had such a great stay and that you enjoyed our hotel amenities as well. we are looking forward to host you again.

    Reviewed 1 week ago

    We stayed in the hotel for 9 days in July/August this summer. We wanted a hotel in downtown and one with a theme. And boy this hotel had one! The architecture is incredible. The rooms are beautifull, the rooftocht is spectaculair, the Beach front is...More

    Thank georgefransssen2002
    Response from guestrp, Guest Relations Manager at The Carmen HotelResponded 4 days ago

    Dear Georgefransssen2002 We recognize there are many options for accommodations on Playa del Carmen and are delighted that you chose our hotel for your vacation. I'm very happy that you enjoyed the comforts. We strive to provide our guests with warm and engaging service so...More

    Reviewed 2 weeks ago via mobile

    My friend and I checked into this amazing hotel on Thursday and stayed till Monday morning. We were greeting by the wonderful and friendly staff. Jorge and Lalo made us feel at home, always greeted us with a smile and we're so helpful in recommendations...More

    Thank Ernie Z
    Response from guestrp, Guest Relations Manager at The Carmen HotelResponded 1 week ago

    Dear Ernie Z hola and thank you for taking the time to write your wonderful review about your recent stay at The Carmen. We are truly grateful that you chose to stay with us over the many options in Playa del Carmen area. It sounded...More

    Reviewed 4 weeks ago

    The rooms: new and chic. The grounds are well kept and clean. I recommend upgrading to the beach side view. The breeze and sites are well worth it. The food: @Keel, the hotel restaurant, outstanding, outstanding, outstanding. The chef, Enrique Lazcano, we take our hats...More

    Thank Iveliz C
    Response from J J, Propietario at The Carmen HotelResponded 3 weeks ago

    Dear Iveliz Thank you so very much for your beautiful comment about our brand-new Hotel. As you can clearly see it was built and it is staffed and managed from the heart and with passion. It is not easy and it has it´s difficulties but...More

    The Palm at Playa
    1,476 reviews
    #25 of 211 hotels in Playa del Carmen
     
    Playa Maya
    658 reviews
    #102 of 211 hotels in Playa del Carmen
     
    Illusion Boutique Hotel by Xperience Hotels
    1,463 reviews
    #51 of 211 hotels in Playa del Carmen
     
    El Taj Oceanfront & Beachside Condos Hotel
    1,371 reviews
    #35 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Airport Transportation
    • Breakfast included
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$236 - US$515 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Luxury Hotel in Playa del Carmen
    • #4 On the Beach Hotel in Playa del Carmen
    • #43 Romantic Hotel in Playa del Carmen
    • #51 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 37
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity and Orbitz so you can book your The Carmen Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Alhambra Playa Del Carmen ,
    • The Carmen Hotel Riviera Maya, Mexico - Playa Del Carmen
    Add Photo Photos
    Traveller (450)
    Room & Suite (88)
    Pool & Beach (57)
    Dining (32)
    Hotel & Grounds (305)
    Business Centre & Event Rooms (3)
    Family and Play Areas (2)
    Bathroom (1)
    Nearby
    Illusion Boutique Hotel by Xperience Hotels
    1,463 reviews
    .10 km away
     
    The Palm at Playa
    1,476 reviews
    .20 km away
     
    Playa Maya
    658 reviews
    .03 km away
     
    El Taj Oceanfront & Beachside Condos Hotel
    1,371 reviews
    .32 km away
     
    Nearby Restaurants
    Lido Club de Playa
    1,041 reviews
    .16 km away
    Patio 8
    244 reviews
    .14 km away
    KEEL Restaurant at The Carmen Hotel
    113 reviews
    .02 km away
    Casa Mediterranea
    727 reviews
    .12 km away
    Nearby Attractions
    Quinta Avenida
    16,894 reviews
    .18 km away
    Galeria de Arte 5ta Avenida
    326 reviews
    .20 km away
    Museo Frida Kahlo Riviera Maya
    54 reviews
    .13 km away
    Gaston Charo
    43 reviews
    .14 km away
    Ask a question
    Questions & Answers
    Heather B
    6 July 2017|
    AnswerShow all 3 answers
    Response from guestrp | Property representative |
    hello Heather B there are some rocks but be side us, there is a place without rocks,
    0
    Votes
    Mike D
    13 June 2017|
    AnswerShow all 2 answers
    Response from Phillip G | Property representative |
    Several of the Sunrise Suites have hot tubs on the patio but we do not have a public hot tub. We do have Deck 5 our Pool and Sky Bar -5- stories above the beach with the best views in Playa del Carmen.
    0
    Votes
    Dettes I
    29 April 2017|
    AnswerShow all 2 answers
    Response from Isabelle_OpsMgr | Property representative |
    Hi, sorry for the delay in answering. We have private transport from Cancún to the hotel, but you can also grab a cab and give him the address (Calle 8 con playa). We are in the heart of Playa del Carmen, at the beach... More
    1
    Vote
    Google Translation
    Room Tips
    "Take a front room or a sea view room"
    Read review
    "Pay for the upgrade beach side. Well worth it with breeze off the Gulf. 2nd floor preferably, music from..."
    Read review
    "Best place to be with your friends, on the center of the city and in front of the beach and finally, very..."
    Read review
    "we had the partial ocean view; more than sufficient; just downstairs and you're on the beach. Your good..."
    Read review
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