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Secrets Capri Riviera Cancun

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Traveller (8814)
Pool & Beach (2106)
Room & Suite (1638)
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Overview
  • Excellent68%
  • Very good22%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“cactus club”(400 reviews)
“seaside grill”(634 reviews)
“desires bar”(191 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Secrets Capri Riviera Cancun
Hotel deals
Offers from Secrets Capri Riviera Cancun
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Reviews (10,757)
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10,109 results
Traveller rating
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2,320
732
283
160
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6,614
2,320
732
283
160
Show reviews that mention
All reviewscactus clubseaside grilldesires barentertainment stafffloor conciergetropical viewour honeymoonpool barhydrotherapy circuitcoco cafesmaller resortromantic dinner on the beachall inclusivesmy pleasureitalian restaurantall inclusive resortturn down service
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1 - 5 of 10,109 reviews
Reviewed today via mobile

Here’s the low down: When you arrive they check you in relatively quickly & offer you possible options for an upgrade (especially if you’re there for a special occasion). We were considered “VIP” guests due to the deluxe room we booked. Someone then approached us...More

Thank analugo1
Reviewed today via mobile

This is our first time here. I wanted smaller and authentic looking environment. This is the place. The staff is so helpful it is unbelievable. We never have to wait for anything it is at our fingertips. Our room is beautiful also. The little touches...More

Thank Lisa R
Reviewed today via mobile

Overall a great honeymoon! Overall, a smaller Secrets Resort. However, that means personalized service and a homey atmosphere. Staff: So sweet and attentive. Treated us like royalty! Spa: Very nice. Not close to the main hotel, but the shuttle you by golf cart. We did...More

1  Thank Carley C
Reviewed today

We went to Secrets Capri for our honeymoon and we have nothing but positive things to say about this resort. Going into our getaway we did not know what to expect from the resort. We had simply relied upon a travel agency and their recommendations....More

Thank Dan O
Reviewed yesterday

Facility and accommodations were very neat clean and you felt like even though you were on a resort that the service was just for you. The concierge always remembers our names and was extremely helpful. Room was beautiful and the staff went out of their...More

Review collected in partnership with this hotel
1  Thank brandongarrett07
View more reviews
Most Booked Properties in Playa del Carmen
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Free Internet
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$228 - US$443 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Top resorts Hotel in Playa del Carmen
#27 Spa Hotel in Playa del Carmen
#33 Green Hotel in Playa del Carmen
#33 On the Beach Hotel in Playa del Carmen
#33 Luxury Hotel in Playa del Carmen
#40 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$228 - US$443 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Top resorts Hotel in Playa del Carmen
#27 Spa Hotel in Playa del Carmen
#33 Green Hotel in Playa del Carmen
#33 On the Beach Hotel in Playa del Carmen
#33 Luxury Hotel in Playa del Carmen
#40 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (8814)
Pool & Beach (2106)
Room & Suite (1638)
Dining (816)
Amenities (94)
Business Centre & Event Rooms (33)
Family and Play Areas (25)
Questions & Answers
Ask a question
copp8295
22 June 2018|
AnswerShow all 3 answers
Response from 1957luv2travel | Reviewed this property |
All food and drinks, including room service are included. The only exception is if you want a full bottle of wine, then that's extra.
2
Votes
Jondayla6
20 June 2018|
AnswerShow all 2 answers
Response from Louise B | Reviewed this property |
There are some floats but only about 4
0
Votes
innylka
17 June 2018|
AnswerShow all 2 answers
Response from 1957luv2travel | Reviewed this property |
Over $55 each way
0
Votes
Room Tips
"Excellent accommodations and service of the staff. Made our trip very special"
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"Choose ocean view if no rain is scheduled"
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"Rooms in the 200 block had great access to the beach area."
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"Upgrade to a ocean view"
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