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Secrets Capri Riviera Cancun

Booking.comUS$308*
View Deal
Certificate of Excellence
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$355*
US$308*
US$355*
US$307*
US$355*
US$307*
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Secrets Capri Riviera Cancun
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9,163 Reviews from our TripAdvisor Community

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Showing 8,661: English reviews
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Reviewed yesterday NEW

Everything was perfect, we had a great time. It's a great place for new year and Christmas. Lots of entertainment and shows at evenings and through out the night. Special thanks to Saulo and other people working at this hotel. All the staff were extremely friendly and welcoming.

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Helpful?
Thank galinas7
Little Rock, Arkansas
Reviewed yesterday NEW

This is more of a critique of Cheapcarribean/Apple vacations than of Secrets Capri. However, the resort has its shortcomings also. First of all, never buy the mystery deal from cheap Caribbean, it seems to be the way they get top dollar for their least attractive resorts. It was a gamble and we were the losers. Stay with Funjet, I did...

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Helpful?
1Thank docd764
Reviewed yesterday NEW

Food was so so, service was satisfactory, rooms really clean, need more waitstaff around pool n beach, dart board with no score board or darts,... but Yoshi Francisco, and Carla made our trip fun! Oh yea...House keepers may or may not clean your room. Be careful not to leave your do not disturb light on!

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Helpful?
Thank FrixWard1717
Spicewood, United States
Reviewed 2 days ago NEW

We went to the Secrets Capri last July. It's a small, wonderful resort, which is why we chose it. Upon arrival, the staff upgraded us to ocean view! The room wasn't ready, so we were allowed to go to an area, change out of 'travel clothes' and start to enjoy or 5 day vacation. The room was amazing, a full...

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Helpful?
Thank Thomas B
Las Vegas, Nevada
Reviewed 2 days ago NEW

There are many resorts at this level so I find it difficult to find a reason to select this one above the others. Positives - This property is pretty. The landscaping is well maintained, the lobby is beautiful and most of the common areas are nice as well. Check in was quick friendly and professional. Cool towels and champagne upon...

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Helpful?
Thank marxaddress
Berthoud, Colorado
Reviewed 3 days ago NEWvia mobile

This is the first of a number of reviews regarding Secrets Capri and the restaurants. We are only part way through a 9 night stay at Secrets Capri. My wife and I stayed here back in 2004 just after they had opened and have been dreaming of returning ever since. I reached out to Secrets letting them know we were...

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2Thank Hollis_hunt
Reviewed 3 days ago NEW

Room was very good. Staff was excellent. Food was very good and very bad. Italian and Asian restaurants were very good. Buffet was very good most times and just okay a few others. Lunch (burgers cooked daily by the pool) was deplorable. Burgers had zero flavor. Seascape restaurant the steak was just bad. Desires bar was nice and a lot...

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Helpful?
1Thank gumbisdad
Reviewed 3 days ago NEW

There is just so much to say... please forgive the long review, but worth the read if you want a detailed encounter of our experience and what you will likely experience if you choose Secrets Capri: We got married on Saturday, April 29th and flew down the next morning to begin our honeymoon. By Sunday at 9:30 am, we were...

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6Thank Amy R
Reviewed 4 days ago NEWvia mobile

Everything about this resort was excellent!! We loved our stay here! The breakfast buffet was amazing and we loved the little restaurant on the beach. The staff was all very polite and made our stay very enjoyable!

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Helpful?
Thank Natalie K
SECRC-eConcierge, &socialmediacoordinator at Secrets Capri Riviera Cancun, responded to this review

Dear Natalie K, We are thrilled to know that you enjoyed the ambience of the hotel as well as our food, drinks and the service of our team, we will let them know your kind comments. It was a true pleasure to be your hosts of this holiday and we all hope that you will not leave it too long...

Toronto, Canada
Reviewed 4 days ago NEW

Lets start with the good: .food was great .location is amazing .service is amazing .clean ,concierge very helpful .wifi worked great throughout the resort The bad: .well--we both got sick--and we don't get sick easily--can't blame one thing in particular (we do not drink or eat to excess)--but two hours back home and we were 100%... .it is noisy at...

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Helpful?
1Thank audit0459
SECRC-eConcierge, & Social Media Coordinator at Secrets Capri Riviera Cancun, responded to this review

Dear audit0459, First of all, I would like to thank you for taking the time to sharing your experience of your recent vacation in Secrets Capri Riviera Cancun, as well for your preference in selecting this property for your holidays. All aspects you have raised to our attention are under review. On the other hand, We feel very glad to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Capri Riviera Cancun, a proud unlimited luxury resort has received special recognition from the esteemed readers of Condé Nast Traveler Magazine in Mexico and AAA as a Four Diamond Award resort. Secrets Capri Riviera Cancun was awarded the Best for Romance and Best Luxury-World by the 2008 TripAdvisor Travelers' Choice Awards. Only TripAdvisor's hotel awards represent the opinions of millions of travelers. The winners were determined by a combination of the highest traveler ratings and the TripAdvisor Popularity Index, a measurement of overall traveler satisfaction. Situated five minutes from exciting Playa del Carmen and a short 35-minute drive south of Cancun International Airport, the world's second largest barrier reef lies just offshore, while underground rivers, caves and jungles lure adventure-lovers. Bordered by sugar-white beaches and the brilliant, crystal clear Caribbean Sea, this Preferred Club, Unlimited-Luxury, adults-only oasis truly embraces beauty and splendor. ... more   less 

Additional Information about Secrets Capri Riviera Cancun

Address: Carretera Federal 387, Chetumal | Cancun Km. 299, Solidaridad, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €238 - €596 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Capri Riviera Cancun 4.5*
Number of rooms: 290
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, BookIt.com, Travelocity, Hotwire, TravelUp, Hotels.com, Cancelon, HotelsforEveryone, Cheap Tickets, getaroom.com, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Secrets Capri Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Secrets Mayan Riviera
Secrets Cancun
Secrets Capri Riviera Maya
Secrets Hotel
Secret Hotel
Secrets Capri Riviera Cancun Hotel
Secrets Playa Del Carmen
Riviera Cancun
Hotel Secret
Capri Riviera Cancun
Hotel Style:
#20 Top resorts Hotel in Playa del Carmen
#27 Family Hotel in Playa del Carmen
#28 Spa Hotel in Playa del Carmen
#29 Luxury Hotel in Playa del Carmen
#30 On the Beach Hotel in Playa del Carmen
#34 Green Hotel in Playa del Carmen
#40 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Capri Riviera Cancun staff and other travellers.
780 questions
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Questions? Get answers from Secrets Capri Riviera Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice rooms”
galinas7, 21 May 2017 | Read review
“Go beach or pool front”
FrixWard1717, 21 May 2017 | Read review
“All ocean view rooms truly face the ocean!”
thomasbY8206IA, 20 May 2017 | Read review
“We could hear lots of noise from the people walking on the floors above us. I suggest a higher floor.”
marxaddress, 20 May 2017 | Read review
“tropical view rooms have more privacy”
gumbisdad, 19 May 2017 | Read review
5 of 5
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US$308* /night
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Expedia.comUS$307
Bookit.comUS$307
TripAdvisorUS$308
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Prices are for 1 room, 2 adults
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