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Secrets Capri Riviera Cancun

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Secrets Capri Riviera Cancun
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8,977 Reviews from our TripAdvisor Community

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Showing 8,494: English reviews
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Saint Louis, Missouri
Reviewed yesterday NEW

Secrets Capri is at the top of our list for a Spring getaway. Pure R & R. We didn't leave the property.We each read a couple of books. We ate, drank and checked out the entertainment options, all of which are super convenient and in great settings. It is beautifully maintained, convenient size,and the food is certainly very good for...

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Thank RWiegs
Rockford, Illinois
Reviewed yesterday NEW

We were assigned this property through a six golden apple square deal. We were there three years ago and much has remained the same. Sadly, the beach is smaller with their erosion problem but it is apparently stable again. We still spent time on the beach and walked a couple miles out and back several afternoons. One problem is their...

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Thank anngX8062GK
The Woodlands, Texas
Reviewed yesterday NEW

I'm not particularly enthused about reviewing this place because I just don't want a lot of folks to know about it. It's a resort geared for couples only (no kids), and it works so fantastically well. The quality is superior regarding everything from food quality to rooms and events. This place was built and originally owned by an Italian company...

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Thank SuitcaseLawyer
Reviewed yesterday NEW

First and foremost - DO NOT believe the photos. There really is no beach. The photos are VERY outdated. There is very few chairs or lounge chairs on the beach and you have to get down there early to get one. People get up early and run and put towels on the chairs all over the resort then leave and...

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Thank Staci F
Island Park, New York
Reviewed yesterday NEWvia mobile

Spent 5 lovely days at Secrets Capri. I read the reviews and the ones about the beach were right on point. There is no beach. That fact didn't bother me. I am more of a pool person. The rooms and all around hotel were immaculate. The people were so friendly and went out of there way to make you vacation...

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Thank pr1029
De Pere
Reviewed yesterday NEW

My wife and I stayed here over spring break and loved every minute of it! Here's a quick review of things we liked and didn't: Room location with ocean view was gorgeous Cleanliness of hotel was great. Grounds were beautiful and always felt safe. Food was amazing at buffet and every sit down meal. The views and food at Cactus...

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1Thank jdevillers15
Reviewed yesterday NEW

Secrets Resorts are always my first choice if possible. This one is the smallest by far. Not a lot of privacy or quiet if that's what you're looking for. Had to get up early to jockey for chair position. We rented Cabanas (reasonably priced) one day at the beach and one day at the pool. Our room was not cleaned...

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Thank Donna V
Erie
Reviewed yesterday NEW

We felt this resort offered just what we needed to relax and unwind. The rooms were clean and well taken care of. Our room was cleaned daily and our bed was turned down nightly with added touches, such as flower petals, chocolates, etc., that enhanced our experience. There was a variety of daily activities and nightly entertainment to choose from...

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1Thank 306LisaP306
Fort Scott
Reviewed yesterday NEW

My wife and I honeymooned at Secrets Capri. Our stay was simply perfect. The facility is spotless, the staff were gracious and very helpful. The food and drink were excellent at every restaurant. We had entertainment every night during our stay. Our room was pool side with an ocean view. I can't say enough good things about Secrets Capri. It...

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Thank Gary P
Estherville, Iowa
Reviewed yesterday NEW

Tip your bartender, its not required, but trust me.. Worth it. Try every restaurant, especially the ones with a dress code. We never left the compound and still only took advantage of 20% of what they had to offer. Its an upscale place, where fun is relaxation definitily their top priority.

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Thank bensteele71

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Capri Riviera Cancun, a proud unlimited luxury resort has received special recognition from the esteemed readers of Condé Nast Traveler Magazine in Mexico and AAA as a Four Diamond Award resort. Secrets Capri Riviera Cancun was awarded the Best for Romance and Best Luxury-World by the 2008 TripAdvisor Travelers' Choice Awards. Only TripAdvisor's hotel awards represent the opinions of millions of travelers. The winners were determined by a combination of the highest traveler ratings and the TripAdvisor Popularity Index, a measurement of overall traveler satisfaction. Situated five minutes from exciting Playa del Carmen and a short 35-minute drive south of Cancun International Airport, the world's second largest barrier reef lies just offshore, while underground rivers, caves and jungles lure adventure-lovers. Bordered by sugar-white beaches and the brilliant, crystal clear Caribbean Sea, this Preferred Club, Unlimited-Luxury, adults-only oasis truly embraces beauty and splendor. ... more   less 

Additional Information about Secrets Capri Riviera Cancun

Address: Carretera Federal 387, Chetumal | Cancun Km. 299, Solidaridad, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €229 - €564 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Capri Riviera Cancun 4.5*
Number of rooms: 290
Reservation Options:
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Also Known As:
Secrets Mayan Riviera
Secrets Cancun
Secrets Capri Riviera Maya
Secrets Hotel
Secret Hotel
Secrets Capri Riviera Cancun Hotel
Secrets Playa Del Carmen
Riviera Cancun
Hotel Secret
Capri Riviera Cancun
Hotel Style:
#20 Top resorts Hotel in Playa del Carmen
#26 Spa Hotel in Playa del Carmen
#27 Family Hotel in Playa del Carmen
#28 Luxury Hotel in Playa del Carmen
#28 On the Beach Hotel in Playa del Carmen
#31 Green Hotel in Playa del Carmen
#40 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Capri Riviera Cancun staff and other travellers.
747 questions
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Questions? Get answers from Secrets Capri Riviera Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have great views, but maybe ask for one closer to the Northern view.”
 of 5 bubbles SuitcaseLawyer, 28 Mar 2017 | Read review
“If you plan on getting sleep, get a top floor room AWAY from the pool area.”
 of 5 bubbles 964stacif, 28 Mar 2017 | Read review
“If you don't like the pillows that are initially provided, you have four other options to choose from. Just look at the resort book in the room and ask the floor concierge and you will be given the additional pillows quickly. We brought extra hangers so that we could hang all of our clothes when we arrived and not have to worry about ironing.”
 of 5 bubbles 306LisaP306, 28 Mar 2017 | Read review
“Pool and Ocean view rooms would be best. Garden view rooms may be quieter, however our room was never loud.”
 of 5 bubbles garypJ3490EU, 28 Mar 2017 | Read review
“If you need something, just ask. If anything in room needs maintenance, just ask. The hotel and staff is very focused on making sure guests are comfortable and happy.”
 of 5 bubbles coryj838, 28 Mar 2017 | Read review
5 of 5