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The Reef Coco Beach

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3,581 Reviews from our TripAdvisor Community

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Showing 2,189: English reviews
Winnipeg, Canada
Reviewed 21 November 2010

The Grand Coco Bay is located in Playa Del Carmen - only a 5 min cab ride to 5th Ave which costs 50 pesos. There is a lot of beach on either side of the hotel for walking, however, in a lot of areas the beach is somewhat narrow. The hotel pictures show a larger beach area than it was...

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1Thank welovethesun2
Euless, Texas
Reviewed 18 November 2010

My husband and I stayed at Grand Coco with our 21 month old daughter and family friend. After reading some of the negative reviews we were a little nervous, but it turned out to be one of our best vacations. The room -- we lucked out with a room on the ground floor, with a patio that was steps away...

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Thank jlkristin
Salisbury, North Carolina
Reviewed 16 November 2010

Just finished our 4th visit to Grand Coco Bay. A 12 day stay. As I found out the management does read these reports, this report will be as honest as I can make it. Coco Bay is a solid 3 ½ star resort. It is small with only 205 rooms. It is the people that make this resort and keep...

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4Thank gunrunbab
Edmonton, Canada
Reviewed 13 November 2010

We just returned from Grand Coco Bay! We arrived early Saturday morning 2:00am, check in was quick, got into our room quickly and everything was smooth! We even made it to the sports bar for a cerveza! The "Welcome Meeting" the next morning was informative, but we chose to book an excursion with the travel agent in the lobby, (great...

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3Thank EdmontonBeachBums
Saskatchewan
Reviewed 5 November 2010

I travelled to the Grand Coco Bay with my spouse and 2 other couples Jan 10-17th, 2010. The flight was with SunWing which I high.ly recommend. It is a smaller airplane but the service is phenominal. The resort is a smaller older one. Rooms are spacious and clean, however ours did have a cocroach...yuck! I told the bell-hop and within...

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2Thank murandjo
Greenville, SC
Reviewed 4 November 2010

Stayed @ the Grand Coco Bay for a week in late October. Rooms were clean and nice, nothing too fancy but very liveable...we never ran out of hot water in the shower which happens often in Mexico...Food and drinks were good as well...nothing to get all excited about but the meal buffets had a LOT of choice so you could...

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3Thank Joey29615
Saint Louis, Missouri
Reviewed 26 October 2010

We booked our vacation through a travel agent working with FunJet. I wrote the following list to the agent, they sent it to FunJet who forwarded to the hotel. The hotel's response was so poor, FunJet is crediting each person in our group of 11 $150 because they feel the list below is very valid. Upon arriving we checked in...

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2Thank annam1082
Montreal,Quebec
Reviewed 24 October 2010

I spent a great week at the Grand Coco Bay hotel. I decided to go with a friend to Playa del Carmen for some much needed rest and relaxation. The staff were very friendly, hard-working and professional. Some of the staff speak three languages!The hotel was well located and the food and drinks were tasty and plentiful. My friend and...

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4Thank beenTherebeforeu
Edmonton, Canada
Reviewed 21 October 2010

Nice location and beach but..........no hot water at all for the first three days, air conditioning not working for first two days. They moved us to a smaller ground level room where the AC was working but our friends staying in the hotel didn't have air conditioning for the whole week. Room temprature was from 24.5 to 27 c. Hotel...

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2Thank STEVEnNANCY
calgary
Reviewed 12 October 2010

A Cute small hotel but far from Grand. Check in was not so smooth we walked in our room and someone was having a shower went back to the front desk and they upgraded us to a room with a different kind of guest (bugs). No remote for the TV and not once our fridge was stocked. No complaints about...

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4Thank calgarybeach

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
Food & drink at the hotel
Samurai Japanese Restaurant
Samurai Japanese Restaurant
Cuisines: Japanese, Sushi
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located just 30 miles south of Cancun, The Reef Cococbeach is the perfect compliment to the white sandy beaches and turquoise waters of this world renowned tropical paradise. Just a short walk from the picturesque town of Playa del Carmen, you will enjoy our personalized service, the privacy you desire in a resort destination and the entertainment of one of the best night life's the Mayan Riviera has to offer.Our location provides easy access to the many attractions the Mayan Riviera has to offer such as Playa del Carmen's famous 5th avenue, Playacar's Bird Sanctuary, Playacar Golf Club, Xcaret, Xel-Ha, Tulum and much, much more.The hotel offers 196 comfortable rooms Caribbean style, our pleasant rooms consist of one king size bed or two double beds, terrace or balcony, air conditioning, ceiling fan, mini fridge, TV,hair dryer, vanity mirror, telephone and bath room with bahttub and shower combination. ... more   less 

Additional Information about The Reef Coco Beach

Address: Costera Norte S.N. Lte. 1 Mza. 7, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €152 - €310 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Reef Coco Beach 3.5*
Number of rooms: 196
Reservation Options:
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Also Known As:
Grand Coco Bay Mexico
Grand Coco Bay Playa Del Carmen
Grand Coco Bay Hotel Playa Del Carmen
Grand Coco Bay Riviera Maya
The Reef Coco Beach Riviera Maya, Mexico - Playa Del Carmen
Hotel Style:
#51 Top resorts Hotel in Playa del Carmen
#59 Spa Hotel in Playa del Carmen
#70 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from The Reef Coco Beach staff and other travellers.
204 questions
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Adena, Ohio
Edmonton, Canada

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Questions? Get answers from The Reef Coco Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
330joo, 24 Apr 2017 | Read review
“Room 2258 has a great pool and beach view although the noise will wake you up in the morning.”
  • Bathroom needs rennovation
  • Not attractive, needs replacing
  • Fun towel animals every day!
  • Bathroom needs rennovation
  • View from room 2258
TXCorgi, 12 Apr 2017 | Read review
“We were lucky to be travelling with package owners, so we were very pleased with the beach and pool view”
rmgs955, 12 Apr 2017 | Read review
“We were in a ground floor room with a courtyard view. It was very quiet in the evenings.”
riverite2013, 10 Apr 2017 | Read review
“There are none beds are all terrible.”
scooter0805, 9 Apr 2017 | Read review
5 of 5