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Koox Caribbean Paradise Hotel

Expedia.comUS$55*
View Deal
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$59*
US$55*
US$56*
US$59*
US$55*
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Koox Caribbean Paradise Hotel
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354 Reviews from our TripAdvisor Community

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Showing 93: English reviews
Visby, Sweden
Reviewed 19 December 2012

You get what you pay for. The waterpressure is not good. the flushingfunktion of the toilet is very bad. the beds are very stiff. But the location is very good. It´s right in the middle of the action.

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Helpful?
Thank Kent U
KooxHotels, Director General at Koox Caribbean Paradise Hotel, responded to this review

Dear Mr Ken: Thank you for your review, just tell you the problem with the water pressure was solved, it was a technical problem. Certainly we celebrate that you liked our location, we are indeed in the middle of the action. We hope to see you again in our hotels, Jordi Gonzalez

Los Angeles, California
Reviewed 7 December 2012

Cons: 1) terrible staff ...do they really work for the hotel? 2) WiFi ..very weak signal even in the lobby. 3) Water pressure is bad in the showers..don't expect hot water. 4) Noise..you will hear people walking and talking all night long inside the hotel because of the tile floors and so much echo in each floor. 5) very small...

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Helpful?
1Thank Rob M
KooxHotels, Director General at Koox Caribbean Paradise Hotel, responded to this review

Dear Mr. Rob M, Thank you for your review. Of course we remember you because you were in our hotel for one month. We were really surprised when we read your opinion about our hotel Caribbean Paradise because you never let us know that you were so unhappy so we were not able to think about to change you to...

Toronto, Canada
Reviewed 4 November 2012

I have stayed at this hotel a few times over the past few years, and I have to say, what an improvement! They have touched up the rooms, which now have flat screen tvs. The staff was very nice and the price we paid ($600-870 MXN) per night included a great breakfast at the restaurant across the street (they never...

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Helpful?
Thank SrtaADB
KooxHotels, Mercadotenica at Koox Caribbean Paradise Hotel, responded to this review
Google Translation

Muchas gracias por su comentario, es un gusto saber que la estancia fue de su agrado, la situación con el...

Littleton, Colorado
Reviewed 25 October 2012

Can't ask for a more central loaction in Playa. Our room was clean and the bathroom was well appointed. We had the room that I always noticed first in the brochures, the one with the deck over the pool! The young man at the front desk was very polite and helpful. The only negative thing I could say about this...

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Helpful?
Thank stuckjg
Reviewed 2 October 2012

The hotel is not ugly per say and the staff is ok specially ezequiel at the front desk but... Ive been to small low cost hotels but never before in a hotel that doesnt even change your used towels ... Not even the ised beach towells i've overheard employes hanging the used towels to dry in the roof and then...

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Helpful?
2Thank Joan J
Vancouver
Reviewed 7 February 2012

We recently spent 6 nights in this hotel and we were really pleased. The room was large and comfortable with a nice balcony. There is a nice little swimming pool for the use of guests. The front desk personnel were extremely helpful and accommodating. For example one of them noticed that I was using my computer a lot in the...

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Thank sluffer
Mexico City
Reviewed 26 March 2011

Las month I went to riviera Maya staying 4 nights, and stayed 3 more at Playa del Carmen. Since the Riviera hotel was sooooo pricey (but totally worth it) we decided to book just an affordable hotel. This one looked nice on the pictures, and the location is great. I dint have that many complaints about it, however I would...

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Helpful?
Thank HiramNovelo
Edmonton
Reviewed 6 April 2010

We stayed at this hotel over the Easter break and it was awesome!! Right on 5th ave but far enough down from all the noise. The hotel was really clean and all you need in Playa. Only blocks away from public beaches where you can rent 2 chairs and a hut for 90 pesos. Or go to Walmart and buy...

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1Thank MellieEdmonton
Minneapolis
Reviewed 15 January 2010

This little hotel was perfect for us. It's right on the famous 5th Avenue in the City Center approx 2 blocks from one of the best beaches. Just outside the open lobby, is the most popular coffee house in town, A Cacoa. Your room coms with a continental breakfast at Karma's Bagels. This breakfast is not fancy. It's toast, juice,...

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Helpful?
1Thank BNCLOVER
los angeles
Reviewed 4 January 2010

I stayed at this hotel on !2/31/09-1/03/2010 and it was the worst hotel experience of my life. And, I travel every other week for my job. I'll just bullet point the problems that I encountered. 1. The TV in the rooms do not work and the picture is fuzzy. And they are very small TV's that you can't see the...

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Helpful?
6Thank michaeldma1

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel Playa del Carmen , Location, Location , Location, Why to stay near to 5th when you can stay just in it! ... more   less 

Additional Information about Koox Caribbean Paradise Hotel

Address: Avenida 5, Norte Esq. Constituyentes 119, Playa del Carmen 77710, Mexico (Formerly Caribbean Paradise Resort & Spa)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €39 - €98 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Koox Caribbean Paradise Hotel 2.5*
Number of rooms: 45
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Also Known As:
Caribbean Paradise Resort And Spa
Caribbean Paradise Hotel Playa Del Carmen
Hotel Caribbean Paradise
Koox Caribbean Paradise Hotel Riviera Maya, Mexico - Playa Del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Koox Caribbean Paradise Hotel staff and other travellers.
15 questions
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El Paso, Texas

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Questions? Get answers from Koox Caribbean Paradise Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room facing the back if you want a quiet room”
Annee525, 5 Apr 2017 | Read review
“a few nice rooms overlooking the pool. Ask for one of these.”
Lolitravels, 16 Feb 2017 | Read review
“Try to be as far from the pool as possible”
DanS_2728, 14 Nov 2016 | Read review
“The poolsite has some rooms with nice balkonies”
, 11 Aug 2016 | Read review
“Best views at the second floor, where the pool is located with an amazing view to Quinta Alegria Shopping Mall”
verog372, 28 Feb 2016 | Read review
5 of 5
Expedia.com
US$55* /night
View Deal
Booking.comUS$56
Hotwire.comUS$55
AMOMAUS$59
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*Disclaimer
Prices are for 1 room, 2 adults
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