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Koox Caribbean Paradise Hotel

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Koox Caribbean Paradise Hotel
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330 Reviews from our TripAdvisor Community

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There are newer reviews for Koox Caribbean Paradise Hotel
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Showing 88: English reviews
Lahti, Finland
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 December 2015 via mobile

Nice hotel in 5th avenue, near the beach and shopping. Friendly and helpfull staff and nice small pool area but there is not any pool bar. Only downside was that there is no fridge in basic room. This hotel is good place to stay with a good price!

Helpful?
Thank ElinaMari
KooxHotels, E-Business Manager at Koox Caribbean Paradise Hotel, responded to this review

Dear Guests! Thanks a lot for your review of your stay with us and it's a pleasure to know that you enjoyed our services and facilities. Thanks a lot for chosen us and we look forward to welcome you very soon! Best regards! More 

Laredo, Texas, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 December 2015

This hotel is located two blocks away from the beach and few blocks away from the main clubs, walking distance. My room was clean and I also liked the view from my room (the pool) I felt safe all the time. Police officers right in front of the main entrance 24 hrs. I truly recommend this hotel if you want... More 

Helpful?
Thank LHSantos
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 December 2015

was kinda over priced for a just decent place. bed was hard and stairs are frustrating. the pool was ok as long as not more than 8 are inside else u just stand/ slow paddle. The room was basic and mine had no view since i was facing a taxi stand at the back. Only good thing is your on... More 

Helpful?
Thank mario b
White Rock, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 December 2015

We thoroughly enjoyed our stay! Staff went above and beyond our expectations. Our accommodations were comfortable with a beautiful view, nice pool, and right on 5th ave. Excellent location, excellent price, quiet, and very comfortable. Thanks for the great time! Jo

Helpful?
Thank Jo S
Level Contributor
3 reviews
Reviewed 1 December 2015 via mobile

My partner and I stayed here in 2011 and returned here recently in November 2015. If you're looking for a big fancy all inclusive hotel where you plan to spend all day sitting around the pool this hotel isn't it. However, if you want a good value hotel that is perfectly located in the middle of Playa Del Carmen with... More 

Helpful?
Thank Daz P
Edmond
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 November 2015 via mobile

After reading reviews and having some hesitation- we decided to book and give it a try. Check In was pretty simple, signed some papers and they hand you three remotes and point you towards your room. There's no elevators, which is fine- but if you're traveling with heavy/large luggage- it can be an inconvenience. We arrived to our room and... More 

Helpful?
Thank Sillymins

Travellers are raving about these Playa del Carmen hotels

Picton, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 October 2015 via mobile

Wonderful location with super friendly staff! Omar and David were very helpful and accommodating allowing us a late checkout to comply with our travel plans. Right in the heart of Playa Del Carmen with a great pool. Cant beat the value here!

Helpful?
Thank Djstollie
Wilmington, North Carolina, United States
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 October 2015 via mobile

I absolutely love this hotel! It is not a 4 star hotel but it's also not a one star. The location was the best right in the middle of Fifth Avenue and all the shopping! The room was basic. Working TV, air conditioning was working well and we had a balcony overlooking Fifth Avenue. There was a rooftop pool with... More 

Helpful?
Thank Denise S
Utah
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 15 September 2015

First of all the location was amazing! Right on 5th ave. min away from the beach, shopping and restaurants. You can walk right down stairs and have something from the coffee shop or the restaurants. As far as the room goes it is very average, clean though. It was fairly small, the bathroom was alright, but the lighting was not... More 

Helpful?
Thank blackstetz
KooxHotels, Gerente at Koox Caribbean Paradise Hotel, responded to this review

Dear blackstetz Thank you very much for all your positive comments about your recent experience at Koox Caribbean Paradise Hotel, in Playa del Carmen. Our Staff strive to anticipate our guests' needs and to deliver the best personalized service. We will make sure to pass on your wonderful comments and to recognize theme. I do apologize for the wifi service... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 August 2015 via mobile

The hotel is in a perfect location. Close to the beach, right next to a big shopping complex, right on 5th Avenue which is where you want to be. Great air con, cable TV, comfy beds. The front desk attendant, Omar, is an asset to this company. His professionalism and customer service is second to none. We originally only booked... More 

Helpful?
Thank Mike Z
KooxHotels, Gerente at Koox Caribbean Paradise Hotel, responded to this review

Dear Mike Z. I´m happy to read we met all your expectations and that you had a wonderful time with us at Koox Caribbean Paradise Hotel! I´m proud to read about all the staff members that helped to make your stay even more enjoyable, thank you for remembering them. We look forward to your 2nd trip at Koox Hotels! Kindest... More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Concierge
Official Description (provided by the hotel)
Hotel Playa del Carmen , Location, Location , Location, Why to stay near to 5th when you can stay just in it! ... more   less 

Additional Information about Koox Caribbean Paradise Hotel

Address: Avenida 5, Norte Esq. Constituyentes 119, Playa del Carmen 77710, Mexico (Formerly Caribbean Paradise Resort & Spa)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €34 - €158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Koox Caribbean Paradise Hotel 2.5*
Number of rooms: 45
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Also Known As:
Caribbean Paradise Resort And Spa
Caribbean Paradise Hotel Playa Del Carmen
Hotel Caribbean Paradise
Koox Caribbean Paradise Hotel Riviera Maya, Mexico - Playa Del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Koox Caribbean Paradise Hotel staff and other travellers.
14 questions
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El Paso, Texas

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Questions? Get answers from Koox Caribbean Paradise Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to be as far from the pool as possible”
 of 5 bubbles DanS_2728, 14 Nov 2016 | Read review
“The poolsite has some rooms with nice balkonies”
 of 5 bubbles , 11 Aug 2016 | Read review
“Best views at the second floor, where the pool is located with an amazing view to Quinta Alegria Shopping Mall”
 of 5 bubbles verog372, 28 Feb 2016 | Read review
“Try for a room that is further away from 5th avenue and the pool if you want a quiet environment.”
 of 5 bubbles stephanieg51, 28 Feb 2016 | Read review
“ask for a room as far away from the nightclub next door as possible and bring earplugs anyway”
 of 5 bubbles Ashes9, 7 Feb 2016 | Read review
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