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Sunset Fishermen Spa & Resort

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Traveller (537)
Room & Suite (343)
Pool & Beach (219)
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Overview
  • Excellent46%
  • Very good33%
  • Average10%
  • Poor5%
  • Terrible6%
Travellers talk about
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,158)
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11 - 15 of 996 reviews
Reviewed 3 weeks ago

We stayed at Fisherman's last week and were pleasantly surprised. We had seen some less than flattering reviews so managed our expectations accordingly, but honestly didn't have any issues that we read about. Our two bedroom unit was clean and had ample hot water along...More

Thank travellingtracy2018
Response from SunsetFishermen, General Manager at Sunset Fishermen Spa & ResortResponded 3 weeks ago

Dear guest: Thank you for taking the time to share your experience at Sunset Fishermen and considered it a great little spot. We are glad to read you were able to enjoy our Mexican hospitality. We are already looking forward to your next visit.

Reviewed 3 weeks ago

Our little piece of heaven is aging. It has gone through some very difficult times beginning with hurricane Wilma, but things are improving. It seems the Sunset ownership has started to make inroads into repairing and improving every aspect of this special spot. I have...More

Thank Ron T
Response from SunsetFishermen, General Manager at Sunset Fishermen Spa & ResortResponded 3 weeks ago

Dear guest: Thank your for nice words which encourage us to continue providing a great service with a great smile.  We are glad to read you were able to see the improvements we are doing, and we have new more to come.  It is always...More

A TripAdvisor Member
2
Reviewed 3 weeks ago

The staff at Fisherrman's is fabulous, from Marcel who greets you as you come in to the maids that do a fantastic job of keeping your room clean. Love the small size of the resort and the beach is wonderful. Had a wonderful stay and...More

Review collected in partnership with this hotel
Thank A TripAdvisor Member
Response from SunsetFishermen, General Manager at Sunset Fishermen Spa & ResortResponded 3 weeks ago

Dear Guest: Thank you so much for taking the time to share your experience at Sunset Fishermen and for your nice words about our staff whom we are proud of. Come back soon, it will be our pleasure to be your host again.

Reviewed 3 weeks ago

Staff are great, location is great. Lovely beach with great access. Pleasant safe and easy 15 minute walk to town. Problem is that the property is small, with few amenities. One mediocre restaurant. It is also getting old and run-down. Balcony door would not lock,...More

Review collected in partnership with this hotel
Thank Jeff M
Response from SunsetFishermen, General Manager at Sunset Fishermen Spa & ResortResponded 3 weeks ago

Dear guest: Thank you for your comments.  Your feedback is really important to us since our guest satisfaction is our main concern.  We appreciate the opportunity areas mentioned and we are given proper follow up.

Reviewed 4 weeks ago

The bathrooms are not great. When the wind blows the drain in the floor is the source of strong unpleasant orders. When we placed the waste basket over the drain to help block the smell the plastic bag blew up like a balloon. The lighting...More

Review collected in partnership with this hotel
Thank Rick C
Response from SunsetFishermen, General Manager at Sunset Fishermen Spa & ResortResponded 3 weeks ago

Dear guest: Thank you for your comments.  Our guest satisfaction is our main concern.  We will check the opportunity area mentioned and will give proper follow up.  

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Best Value Properties in Playa del Carmen, Mexico
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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Free Parking
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$180 - US$735 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Family Hotel in Playa del Carmen
#83 Romantic Hotel in Playa del Carmen
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$180 - US$735 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Family Hotel in Playa del Carmen
#83 Romantic Hotel in Playa del Carmen
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (537)
Room & Suite (343)
Pool & Beach (219)
Dining (55)
Amenities (97)
Business Centre & Event Rooms (1)
Questions & Answers
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SoleBazzino
1 April 2018|
AnswerShow all 2 answers
Response from jimincancun | Property representative |
The map on this Tripadvisor site is incorrect. We will let them know. The resort in on the ocean.
0
Votes
SheKatKelly
14 February 2018|
AnswerShow all 3 answers
Response from travellingtracy2018 | Reviewed this property |
We used a Canadian transportation company that had 5 stars on Trip Adviser. They were awesome and economical.
0
Votes
TrinaConnecticut
9 February 2018|
AnswerShow all 3 answers
Response from dmargolina | Reviewed this property |
We've never bought the all-inclusive plan in Fishermen's. We normally buy their meal plan for few days of the week. So we had buffet breakfasts and lunch or full served dinner there. Do not expect any huge variety of food... More
0
Votes
Room Tips
"Accessibility to many rooms is only by stairs."
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"Do not use this resort"
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"All of the rooms are excellent with views of the Caribbean."
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"Choose 3rd floor overlooking the pool and ocean."
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