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Traveller (320)
Room & Suite (234)
Dining (9)
Ratings and reviews
Certificate of Excellence
  • Excellent65%
  • Very good28%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
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What's included
Free Wifi
Free Breakfast
Air Conditioning
Non-Smoking Hotel
Airport Transportation
Concierge
Laundry Service
Housekeeping
Private Balcony
Free Parking
Pool
Restaurant
Room Service
3 Star Hotel
Hotel Lunata a real oasis of elegance, hospitality and service - on a truly world class level, particularly given its small size. Hotel Lunata is a charming hacienda-style hotel located on Fifth Avenue's ,the heart and soul of Playa Del Carmen, just steps away from the Mexican...
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Location and contact
5a Avenida | between Calle 6 and 8, Downtown, Playa del Carmen 77710, Mexico
19 km to Cozumel Airport
344 restaurants are within a 0.5 km radius
6.9 km from Xcaret Park
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (402)
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Traveller rating
173
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13
3
3
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173
67
13
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All reviewswhere breakfast is servedgarden viewsmall tvboutique hotelbeautiful hoteldefinitely stay here againking roomfresh fruitferry to cozumelavenoisebeachbalconieslocknightlifehoneymoonpesos
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1 - 5 of 259 reviews
Reviewed 1 week ago

I loved this hotel a lot. It is in the heart of 5th Avenue so if you are all about location this is it! I love how this place has an authentic hacidenda (traditional Mexican decor) feel to it. So many great cute touches. The...More

Thank kidurham
Reviewed 22 April 2018 via mobile

Booked knowing it would be on the main street but this was no problem as room triple glazed! Staff were lovely and helpful - reception always smiley and breakfast was basic but always freshly made with fresh fruit and juice! Rooms clean with fresh towels...More

Thank debbiebeavon
Response from LunataHotel, Gerente at Hotel LunataResponded 23 May 2018

Thank you for your positive review! We are glad you enjoy your stay at Lunata, We hope We welcome you in the near future, wish you a wonderful Summer!

Reviewed 10 March 2018

Stayed 4 nights with rooms backing on the courtyard, with balconies. We arranged for a Mexican chef to make us dinners in the courtyard Fantastic meals and all arranged by Lunata for us. Service at Lunata is first rate and very helpful with local info....More

1  Thank SirJohneh
Response from LunataHotel, Gerente at Hotel LunataResponded 6 April 2018

Thank you so much for this wonderful review and for trusting us on the services we arrange for you, the best thing about the small hotels is that we can have a very direct comunication with our guest and we can give always honest advices,...More

Reviewed 8 February 2018 via mobile

My wife and I originally booked this hotel for one night but decided to extend for two more nights as we were very impressed by the cleanliness, location, helpful staff, and included breakfast. We will definitely stay here again once back in playa del carmen....More

1  Thank Paklinc L
Response from LunataHotel, Gerente at Hotel LunataResponded 6 April 2018

Thank you so much for your wonderful review, you definitely have to comeback as there are always new places to go, more things to do and good weather all year round, We will be happy to Welcome you back! have a wonderful spring, warm regards.....

Reviewed 7 February 2018 via mobile

Hotel Lunata is right off of the bustling 5th Avenida, but you would never know it as our room, which faced the busy street was completely silent. The hotel is on this main drag but it is set off from the street and there is...More

Thank theobreaux
Response from LunataHotel, Gerente at Hotel LunataResponded 6 April 2018

We appreciate your feedback, is very important for Us to know our weaknesses in order to improve and offer our guest a total wonderful experience. Thank you also for appreciate our hotel and service, We hope you can give us the opportunity to Welcome you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Breakfast included
Multilingual Staff
Non-Smoking Hotel
Airport Transportation
Laundry Service
Concierge
Breakfast Available
Room amenities
Air Conditioning
Minibar
Details
Price range
US$85 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Romantic Hotel in Playa del Carmen
Room types
Non-Smoking Rooms
Details
Price range
US$85 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Romantic Hotel in Playa del Carmen
Room types
Non-Smoking Rooms
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Traveller (320)
Room & Suite (234)
Dining (9)
Pool & Beach (3)
Family and Play Areas (18)
Amenities (14)
Questions & Answers
Ask a question
demadam2017
2 May 2017|
Answer
Response from LunataHotel | Property representative |
hola! the Hotel doesn't have an elevator, the rooms are upstairs, there are not rooms on the ground floor. The rooms facing 5th. Ave. have a little balcony and the rooms facing the garden have a large terrace with a hammack... More
0
Votes
Google Translation
Room Tips
"Courtyard rooms are nice. If you want to watch the action get a room on 5 ave side-but it will be noisier."
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"Courtya d rooms are quietet"
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"garden rooms are peaceful and quiet - on 5th has people noise. Tell the staff what you want and you will..."
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"Get a room overlooking the terrace! 5th Ave is noisy, no matter what anyone says!"
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