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    Occidental at Xcaret Destination

    Carretera Federal Chetumal Puerto Juarez Km. 282 | Solidaridad, Playa del Carmen 77710, Mexico
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    Lowest prices for your stay
    1/10/2017 2/10/2017
    Savings alert: 15% below average rate

    The price you found is 15% lower than this hotel's average rate of US$213/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$209
    US$182
    SAVE US$27
    US$196
    US$194
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    Overview
    • Excellent47%
    • Very good32%
    • Average12%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “royal club” (1,487 reviews)
    “man made beach” (421 reviews)
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    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Occidental at Xcaret Destination
    Special Offer: Join my Barceló
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    Rooms
    1 Oct2 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (12,885)
    There are newer reviews for Occidental at Xcaret Destination
    See the most recent reviews
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    4,531 - 4,535 of 10,651 reviews

    Reviewed 15 December 2014

    I didn't know what to expect when booking this trip. My husband and I weren't as satisfied as we had hoped with the food selection. We found that there weren't many restaurant choices and repeat items always at the buffet. Vacations are meant to be...More

    3  Thank 1Traveler1983
    Response from Itze P, Reputation Management at Occidental at Xcaret DestinationResponded 17 December 2014

    Dear 1Traveler1983, Thank you for send us your review about your recent stay at Occidental Grand Xcaret, we regret to hear we were under your expectations, please accept our apologies for the inconveniences you experienced, the necessary measures will be taken. Regards,

    Reviewed 14 December 2014

    STAY: 12/7/2014 - 12/12/2014 ROOM: #18306 The location of this place is great, it's in the middle of the "jungle" with tons of wildlife running around and within walking distance to the Caribbean Sea. CHECK-IN: Although the lines were long the check-in was fast and...More

    14  Thank Michael T
    Response from Itze P, Reputation Management at Occidental at Xcaret DestinationResponded 20 December 2014

    Dear Michael T, Thank you very much for taking the time to post a comment about your experience in Occidental Grand Xcaret and we sincerely apologize for any inconvenience you have encountered during your stay with us. Please note that your concerned has been well...More

    Reviewed 14 December 2014

    First the food was really good at the buffet , there were tons of verity . The first night we were there , they had a bbq pig , ribs , chicken , prime rib , fish , and steak . That was just the...More

    2  Thank amstelncv
    Response from Itze P, Reputation Management at Occidental at Xcaret DestinationResponded 17 December 2014

    Dear amstelncv, Thank you for your kind feedback and for highly recommending Occidental Grand Xcaret. It was a pleasure to note how much you have enjoyed your stay with us. We are truly glad to hear that you were satisfied with your overall experience. It...More

    Reviewed 14 December 2014

    We booked a stay from 3rd December to 10th December this year 2014 through BA which were the most competitive and found the resort full of things to do but at a cost. When booking make sure you also book all activities at the point...More

    1  Thank Andy M
    Response from Itze P, Reputation Management at Occidental at Xcaret DestinationResponded 14 December 2014

    Dear Andy M, We sincerely appreciate you taking the time to let us know about your recent experience at our hotel. We work very hard to ensure our guests receive the very best service we can provide each and every day. Concerning your remarks about...More

    Reviewed 13 December 2014 via mobile

    Friendly,helpful staff,great food, close to Playa del Carmen and Corum El.Loved being right next to the nature preserve.The entertainment was right up our alley. All round a wonderful all inclusive vacation.In fact, it was the best vacation of my life.More

    1  Thank Robyn S
    Response from Itze P, Reputation Management at Occidental at Xcaret DestinationResponded 14 December 2014

    Dear Robyn S, Thank you for writing such a complimentary review of your recent stay at Occidental Grand Xcaret! It was pleasing to know you enjoyed the location and facilities of our resort and appreciated the quality of service offered by the team. Thank you...More

    Mahekal Beach Resort
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Free Parking
    • Beachfront
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    • Spa
    • Hot Tub
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$128 - US$626 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #38 Top resorts Hotel in Playa del Carmen
    • #45 Luxury Hotel in Playa del Carmen
    • #47 Spa Hotel in Playa del Carmen
    • #48 Family Hotel in Playa del Carmen
    • #50 On the Beach Hotel in Playa del Carmen
    • #77 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 764
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Barcelo, BookIt.com, Hotels.com, Booking.com, Orbitz, Travelocity, HotelsforEveryone, Agoda, Cheap Tickets, TripOnline SA, Hotwire, Cancelon, Evoline ltd, getaroom.com and HotelQuickly so you can book your Occidental at Xcaret Destination reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Occidental Grand Xcaret Hotel ,
    • Occidental Grand Flamenco Xcaret ,
    • Grand Flamenco Xcaret ,
    • Xcaret Grand Occidental ,
    • Occidental Xcaret ,
    • Hotel Xcaret ,
    • Xcaret Playa Del Carmen ,
    • Grand Xcaret Occidental ,
    • Xcaret Hotel ,
    • Grand Occidental Xcaret
    Add Photo Photos
    Traveller (12727)
    Pool & Beach (2695)
    Room & Suite (1053)
    Dining (929)
    Hotel & Grounds (8049)
    Family and Play Areas (113)
    Bathroom (98)
    Business Centre & Event Rooms (17)
    Nearby
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    .63 km away
     
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    1.80 km away
     
    Paradisus Playa del Carmen La Perla
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    Ask a question
    Questions & Answers
    ashleymsp
    21 September 2017|
    Answer
    Response from OccidentalatXcaret | Property representative |
    Dear ashleymsp, You can do it once you check in. offers depends on season.
    0
    Votes
    Google Translation
    ashleymsp
    21 September 2017|
    Answer
    Response from OccidentalatXcaret | Property representative |
    Dear ashleymsp, You just need to go to the guest service desk after the check in and they will help you to have the special menu in every single restaurant. Regards.
    0
    Votes
    Google Translation
    Room Tips
    "we stayed at the Royal Club so had first class amenities and a suite as well as specialty dining and our own..."
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    "Select a room on the 2nd or 3rd floor."
    Read review
    "Block 15 was quieter and near a lovely pool with 5 jacuzzis."
    Read review
    "Rooms are spacious - the Virgin Holidays block is great! Closest to the beach also."
    Read review
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