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Barcelo Occidental at Xcaret Destination

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10,876 Reviews from our TripAdvisor Community

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There are newer reviews for Barcelo Occidental at Xcaret Destination
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Showing 9,171: English reviews
Dublin, Ireland
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 5 days ago NEW via mobile

I loved our visit to Mexico, lovely place and amazing looking hotel. Has many restaurants to choose from, bars and even a forrest. I'd love to go on and on about the benefits but that's not the case here. I travel frequently and in various countries and have yet to experience such lack of customer service. We spent good money... More 

Helpful?
5 Thank Zoe k
Sarasota, Florida
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 days ago NEW via mobile

My husband and I stayed here and loved it! The grounds are beautiful! The rooms were huge and the pools were amazing! We had a wonderful time going to xcarat and discovering amazing snorkeling there. The rooms were nice and spacious and clean! We had a beautiful time and would go back again!

Helpful?
5 Thank KLBLUE85
Toronto, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 days ago NEW

can't wait to go back!! This resort takes my breath away. It was luxury all the way. beautiful pools in different areas and all different Active if you wants lots of lively entertainment, the quiet pool with a swing bar, the waterfall pool and bar. The beach is man made but amazing its a protected cove and the snorkeling was... More 

Helpful?
2 Thank mbali107
Edzell, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW

We have just returned from an amazing two weeks at the Royal Club. This area of the hotel is truly world class. The rooms are immaculate and extremely comfortable . We asked for a room with a king size bed which unfortunately was not available but within 3 days we were upgraded to a junior suite for the rest of... More 

Helpful?
3 Thank neilj808
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 days ago NEW via mobile

The Occidental at Xcaret is a luxury all inclusive resort with beautiful swimming pools, a lovely beach area with a safe cove loaded with fish for snorkeling and meandering paths through the coast and jungle. All of the restaurants are good but I must mention Los Olivos and the attentive manager Cornelius and our incredible waiter Ismiael. His fancy fire... More 

Helpful?
2 Thank Allisonmac123
London
Level Contributor
381 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
Reviewed 6 days ago NEW

Lets start with the good. Grounds are wonderful, the natural wildlife is wonderful, staff on guest services are excellent, the buffet for breakfast and lunch is pretty good, rooms a decent size and nice and clean, located in a great area for major attractions. Now the not so good. Check in is a joke - massive queue and half the... More 

Helpful?
2 Thank Bogotarocks
Victoria, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago NEW

Rooms are beautiful, very big resort, 2 large pools and 1 beach area, swim up bar in one of the pools, swing bar, activity centre, lots to do for kids and also adults, adults only sections, amazing food and drinks, people are extremely nice and happy, great room service, awesome place to stay overall.

Helpful?
5 Thank hallieae
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago NEW via mobile

The hotel position was nice,staff were very nice,friendly,but the hotel decided to put a lift shaft in our block,so we had drilling out concrete from 10-17 everyday of the second week,first week no air conditioning for 4 days,food is of 3 star standard not of 4.5 star rating by Virgin holidays. The hotel should of closed while wanting to put... More 

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3 Thank 1970child
North Shields, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 1 week ago NEW via mobile

Travelled with my wife for 2 weeks from 9th November. Check in was ok, could have been slicker. Assigned a room in building 19 which we had to find ourselves. Only given 1 key which could cause problems. Unfortunately there was still building work going on in this block so we asked to be moved due to the noise. After... More 

Helpful?
3 Thank Swiss_tony22013
Old Bridge
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago NEW

My party consisted of my wife , son ,daughter ,niece and myself. The resort is beautiful and very large. The lagoon may not be a regular beach but there is plenty of sea life to see. Be sure to see the salt water pool, you may miss it if you don't explore a little bit. There are 2 buffets ,I... More 

Helpful?
3 Thank Kevin H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Beachfront
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The 5-star Occidental at Xcaret Destination in Riviera Maya is a perfect combination in a natural setting with preserved cultural landmarks and an all-inclusive resort with a unique array of rooms, services, and state-of-the-art facilities. Choosing among the many possible activities is the most complicated part of a stay at this resort in Playa del Carmen. Swimming with dolphins, attending a Mayan Indian ceremony, enjoying all types of water sports at the beach club or sailing down the beautiful rivers and canals that surround the hotel are just a few highlights. The Xcaret eco-archeological park offers one of the most unique and exciting park, especially for families, by guaranteeing over 40 cultural attractions and expositions on art and traditions in Mexico. However, as people normally say at the hotel: "Do it all...or simply do nothing." Choose from a list of diverse activities such as strolling through the lush gardens at the resort, enjoying the sun while lying on a hammock, or taking a refreshing swim in one of the resort's five pools or private beach. Anti-stress remedies at the resort are endless. Regardless of how you plan each day at the resort, the hotel's choice of culinary selections is designed to satisfy the demands of every kind of guest. With 10 bars, including the one at the club, and 11 restaurants, guests have the freedom to choose a snack, an informal meal, a gourmet feast or a candlelight dinner, among many other options. The key to this resort is balancing between modern facilities and the marvelous Mexican rainforest that is filled with stunning local wildlife. Entertainment, relaxation and nature coexist at the Occidental at Xcaret Destination. ... more   less 

Additional Information about Barcelo Occidental at Xcaret Destination

Address: Carretera Federal Chetumal Puerto Juarez Km. 282 | Solidaridad, Playa del Carmen 77710, Mexico (Formerly Occidental Grand Xcaret All Inclusive Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €182 - €398 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Occidental at Xcaret Destination 4*
Number of rooms: 757
Reservation Options:
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Also Known As:
Occidental Grand Xcaret Hotel
Occidental Grand Flamenco Xcaret
Grand Flamenco Xcaret
Xcaret Grand Occidental
Occidental Xcaret
Hotel Xcaret
Xcaret Playa Del Carmen
Grand Xcaret Occidental
Xcaret Hotel
Grand Occidental Xcaret
Hotel Style:
#28 Business Hotel in Playa del Carmen
#39 Top resorts Hotel in Playa del Carmen
#41 Luxury Hotel in Playa del Carmen
#46 Spa Hotel in Playa del Carmen
#48 On the Beach Hotel in Playa del Carmen
#48 Family Hotel in Playa del Carmen
#79 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Occidental at Xcaret Destination staff and other travellers.
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Questions? Get answers from Barcelo Occidental at Xcaret Destination staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building 12 is undergoing renovations right now”
 of 5 bubbles coastguardchick0530, 30 Nov 2016 | Read review
“Most of the buildings don't yet have elevators, make sure if you need an elevator you are in a building that has one.”
 of 5 bubbles suebU1676IC, 30 Nov 2016 | Read review
“None of the rooms have a good view due to the way the hotel is arrange.”
 of 5 bubbles 940adrianan, 30 Nov 2016 | Read review
“don't think there was any bad anything”
 of 5 bubbles mbali107, 29 Nov 2016 | Read review
“Any of the Royal club rooms are good but if your looking for a few I imagine this will cost quite a lot more.”
 of 5 bubbles neilj808, 29 Nov 2016 | Read review
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