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    Occidental at Xcaret Destination

    Carretera Federal Chetumal Puerto Juarez Km. 282 | Solidaridad, Playa del Carmen 77710, Mexico
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    6/8/2017 7/8/2017
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    US$234US$331
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    Traveller (12448)
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    Overview
    • Excellent47%
    • Very good32%
    • Average12%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “royal club” (1,471 reviews)
    “man made beach” (416 reviews)
    “fun club” (349 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Occidental at Xcaret Destination
    Special Offer: Join my Barceló
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    Mahekal Beach Resort
    2,700 reviews
    #27 of 209 hotels in Playa del Carmen
     
    Paradisus by Melia Playa Del Carmen La Esmeralda
    7,154 reviews
    #31 of 209 hotels in Playa del Carmen
     
    Hotel Eclipse
    140 reviews
    #148 of 209 hotels in Playa del Carmen
     
    Grand Beach Resort by Meyer
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (12,377)
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    1 - 5 of 10,311 reviews

    Reviewed yesterday via mobile

    Friendly and attentive staff. Very helpful and knowledgeable of the hotel and it's surroundings. It might have been the heat and humidity that caused the room to be a bit warm but the bed and room amenities were fantastic. Plus a free mini bar and...More

    1  Thank paldopena
    Reviewed yesterday

    The Eco Park is gorgeous, entertaining, and the staff makes up for everything else. The rooms are beautifully decorated, the public areas like the beach and the pool looked clean and everything felt secured. I hope that next time i return to Playa del Carmen,...More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank montanoeric26
    Reviewed yesterday via mobile

    Lovely hotel, always looked presentable and clean. Staff were absolutely amazing, were always attentive, welcoming, and overall nice people who would do anything for you. Separate restaurants such as steak house were always nice, although portions were small but it was quality food so can't...More

    Thank fayeclappison
    Reviewed yesterday

    A group of us from Minnesota traveled to this resort in February 2017. I admit that I was a little leery due to some of the unfavorable reviews, but thought it looked amazing - so went with my gut! I'M GLAD WE DID! It is...More

    4  Thank Dana F
    Reviewed 2 days ago

    The place is huge, a lot of food but not the level of service and attention we have experienced in other places. Still unconfortable the constant pressure the put on you to buy time share. We tried to talk with a manager. The reception sends...More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank apcquijote
    Response from OccidentalatXcaret, Claudia Uscanga Hondal. Social Media & Customer Care Coordinator at Occidental at Xcaret DestinationResponded yesterday

    Dear apcquijote, Thank you for choosing Occidental as your holiday destination during your visit to Riviera Maya. Our guests play a key role in helping us to improve our services and we truly appreciate the feedback. I am saddened to read that your stay was...More

    Mahekal Beach Resort
    2,700 reviews
    #27 of 209 hotels in Playa del Carmen
     
    Paradisus by Melia Playa Del Carmen La Esmeralda
    7,154 reviews
    #31 of 209 hotels in Playa del Carmen
     
    Hotel Eclipse
    140 reviews
    #148 of 209 hotels in Playa del Carmen
     
    Grand Beach Resort by Meyer
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Free Parking
    • Beachfront
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$143 - US$534 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #39 Top resorts Hotel in Playa del Carmen
    • #46 Luxury Hotel in Playa del Carmen
    • #47 Spa Hotel in Playa del Carmen
    • #48 Family Hotel in Playa del Carmen
    • #51 On the Beach Hotel in Playa del Carmen
    • #77 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 764
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, BookIt.com, Hotels.com, Booking.com, Expedia, Barcelo, TripOnline SA, Agoda, Travelocity, HotelsforEveryone, Cheap Tickets, Cancelon, Hotwire, getaroom.com, Evoline ltd and HotelQuickly so you can book your Occidental at Xcaret Destination reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Occidental Grand Xcaret Hotel ,
    • Occidental Grand Flamenco Xcaret ,
    • Grand Flamenco Xcaret ,
    • Xcaret Grand Occidental ,
    • Occidental Xcaret ,
    • Hotel Xcaret ,
    • Xcaret Playa Del Carmen ,
    • Grand Xcaret Occidental ,
    • Xcaret Hotel ,
    • Grand Occidental Xcaret
    Add Photo Photos
    Traveller (12448)
    Pool & Beach (2660)
    Room & Suite (1033)
    Dining (926)
    Hotel & Grounds (7827)
    Family and Play Areas (113)
    Bathroom (98)
    Business Centre & Event Rooms (17)
    Nearby
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    .63 km away
     
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    3.20 km away
     
    Grand Beach Resort by Meyer
    1.15 km away
     
    Paradisus by Melia Playa Del Carmen La Esmeralda
    7,154 reviews
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    Ask a question
    Questions & Answers
    Haslet B
    27 July 2017|
    Answer
    Response from OccidentalatXcaret | Property representative |
    Hello Hastelb, We will send you the info or please contact the hotel to get more assistance.
    0
    Votes
    Google Translation
    kentgirl23
    27 July 2017|
    Answer
    Response from OccidentalatXcaret | Property representative |
    Dear Kentgirl23, I recommend you to bring some of each but please let me send you details and we do have a cash machine for american dollars and pesos as well.
    1
    Vote
    Google Translation
    Jo K
    26 July 2017|
    Answer
    Response from OccidentalatXcaret | Property representative |
    Dear Jo k, There are many places to get access to the park and they have different offers. I recommend you to see different options once you check in.
    0
    Votes
    Google Translation
    Room Tips
    "First Club rooms are great"
    Read review
    "Stay with standard option in rooms, added ecpense to upgrade not worth expense."
    Read review
    "Don't mind the walks, the concentrate on interesting the surroundings"
    Read review
    "Best tip is not to book here."
    Read review
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