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Barcelo Occidental at Xcaret Destination

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Barcelo Occidental at  Xcaret Destination
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10,884 Reviews from our TripAdvisor Community

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Showing 9,179: English reviews
Reviewed yesterday NEW

The hotel and resort was amazing. The staff was respectful and kind. We loved the nature and culture that preserved the land. It was beautiful! The bartenders on the beach wer great and friendly. The waitress for the beach was amazing as well and always made sure we were comfortable!! We were disappointed about them approaching us at becoming members...

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Helpful?
Thank Vanessa F
Shepperton, United Kingdom
Reviewed yesterday NEW

This is an honest review from a young mid twenties couple. We aren't complainers, but this holiday really wasn't what we expected because of the hotel. The food - was awful. No matter where you went it was really bad. Everybody was complaining about it and after eating there for a week you are bored of the same stuff every...

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Thank katieelizabethhills
Reviewed yesterday NEW

This place is absolutely amazing. The staff are so polite and helpful. This place is absolutely huge though so prepare for a lot of walking. There are animals literally everywhere, we even had a lizard in our room at one point. The beach is amazing, so many fish in the sea. We didn't spend much time by the pool as...

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Thank Heather R
somerset england
Reviewed 2 days ago NEW

We have just returned from another...our fourth stay at this little gem of paradise, we were treated so well and want to thank all the staff of the Royal club restaurant, the supervisors Luis and Jose and their very special team of Delphino, Francesco, Samuel, Pedro, Roberto, Theresa, Maury Jose and our fantastic Antonio...one of the 'sexy boys' out at...

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2Thank lakeside71
Newcastle upon Tyne, United Kingdom
Reviewed 2 days ago NEWvia mobile

Pulling up the hotel, the entrance and reception area is amazing and beautiful. Check in was really speedy, we were only ones checking in when we arrived. The reception staff, advised someone would take us to our room, however, they left us at the end of reception and advised us to follow the signs to block 22 or catch the...

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1Thank AmyLM93
Maryville, Tennessee
Reviewed 3 days ago NEW

Just came back from my 8th stay at the Occidental Grand Xcaret. As always from the moment I arrived we felt very well taken care of. Every single person was more than great to me. The friendly staff and beautiful setting allowed me to immediately relax. The rooms and grounds are beautiful, but there is a lot of construction going...

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2Thank Anthony C
Reviewed 3 days ago NEWvia mobile

We loved this hotel and cannot fault it. The staff are friendly, the food is great- especially the speciality restaurants. The beach although small and man made is enough for us, if you want a larger beach- its very easy to grab a cab with a listed price (so no surprises). The xcaret park is well worth a visit, if...

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3Thank Rebecca S
Reviewed 3 days ago NEWvia mobile

We are on our last day and I am so sad!!! If you are reading this ignore all the negative comments!! We have had the most amazing holiday. Brilliant location, superb complex, happy staff and quality food! This is my second time in Mexico and it just keeps getting better and better. I get married next year and we have...

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1Thank LauraAmyH
Las Vegas, Nevada
Reviewed 4 days ago NEW

That's all I have to say. I stayed one week at Occidental Xcaret and would not change that for the world! Every single person was more then great to me and my family. We would not go a day with out feeling like we where home with some good friends. We went to celebrate my sister sweet 15 we would...

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2Thank mariaabalbuena27
Liverpool, United Kingdom
Reviewed 6 days ago NEW

Room 30105 Royal Club, wife cannot use bath , no handrails in shower I have to hold her up!!. No disabled access to our restaurant at all, no disabled access to jacuzzi pool or toilets at poolside,I don't think there are any disabled facilities here, £3300 to eat in my room . You will not be hearing the last of...

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9Thank Paul r

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Beachfront
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The 5-star Occidental at Xcaret Destination in Riviera Maya is a perfect combination in a natural setting with preserved cultural landmarks and an all-inclusive resort with a unique array of rooms, services, and state-of-the-art facilities. Choosing among the many possible activities is the most complicated part of a stay at this resort in Playa del Carmen. Swimming with dolphins, attending a Mayan Indian ceremony, enjoying all types of water sports at the beach club or sailing down the beautiful rivers and canals that surround the hotel are just a few highlights. The Xcaret eco-archeological park offers one of the most unique and exciting park, especially for families, by guaranteeing over 40 cultural attractions and expositions on art and traditions in Mexico. However, as people normally say at the hotel: "Do it all...or simply do nothing." Choose from a list of diverse activities such as strolling through the lush gardens at the resort, enjoying the sun while lying on a hammock, or taking a refreshing swim in one of the resort's five pools or private beach. Anti-stress remedies at the resort are endless. Regardless of how you plan each day at the resort, the hotel's choice of culinary selections is designed to satisfy the demands of every kind of guest. With 10 bars, including the one at the club, and 11 restaurants, guests have the freedom to choose a snack, an informal meal, a gourmet feast or a candlelight dinner, among many other options. The key to this resort is balancing between modern facilities and the marvelous Mexican rainforest that is filled with stunning local wildlife. Entertainment, relaxation and nature coexist at the Occidental at Xcaret Destination. ... more   less 

Additional Information about Barcelo Occidental at Xcaret Destination

Address: Carretera Federal Chetumal Puerto Juarez Km. 282 | Solidaridad, Playa del Carmen 77710, Mexico (Formerly Occidental Grand Xcaret All Inclusive Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €181 - €394 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Occidental at Xcaret Destination 4*
Number of rooms: 757
Reservation Options:
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Also Known As:
Occidental Grand Xcaret Hotel
Occidental Grand Flamenco Xcaret
Grand Flamenco Xcaret
Xcaret Grand Occidental
Occidental Xcaret
Hotel Xcaret
Xcaret Playa Del Carmen
Grand Xcaret Occidental
Xcaret Hotel
Grand Occidental Xcaret
Hotel Style:
#28 Business Hotel in Playa del Carmen
#39 Top resorts Hotel in Playa del Carmen
#41 Luxury Hotel in Playa del Carmen
#46 Spa Hotel in Playa del Carmen
#48 Family Hotel in Playa del Carmen
#49 On the Beach Hotel in Playa del Carmen
#79 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Occidental at Xcaret Destination staff and other travellers.
1,289 questions
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Questions? Get answers from Barcelo Occidental at Xcaret Destination staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms were clean and neat.”
 of 5 bubbles N9337WVvanessaf, 5 Dec 2016 | Read review
“Keep away from blocks 10 and 11 as are near the lobby and SO loud!”
 of 5 bubbles katieelizabethhills, 5 Dec 2016 | Read review
“Ask for second or third floor rooms...please note there is no lift...block 32. We had room 32303 which had a fantastic sea view..”
 of 5 bubbles lakeside71, 4 Dec 2016 | Read review
“Building 12 is undergoing renovations right now”
 of 5 bubbles coastguardchick0530, 30 Nov 2016 | Read review
“Most of the buildings don't yet have elevators, make sure if you need an elevator you are in a building that has one.”
 of 5 bubbles suebU1676IC, 30 Nov 2016 | Read review
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