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Ocean Maya Royale

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Traveller (8811)
Pool & Beach (2137)
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Overview
  • Excellent56%
  • Very good30%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“blue moon”(547 reviews)
“el charro”(341 reviews)
“pool bar”(591 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Offers from Ocean Maya Royale
Special Offer: Get your 15% discount!
Offers from Ocean Maya Royale
Special Offer: Get your 15% discount!
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Reviews (7,145)
There are newer reviews for Ocean Maya Royale
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5,714 results
Traveller rating
2,984
1,792
573
234
131
Traveller type
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LanguageEnglish
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2,984
1,792
573
234
131
Show reviews that mention
All reviewsblue moonel charropool bardolce vitajapanese restaurantentertainment staffprivilege areaprivilege beachprivilege guestsfoam partyquiet poolbeach areathomson repprivilege packagecoco bongoour favouriteactivity pool
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2,441 - 2,445 of 5,714 reviews
Reviewed 16 January 2015

We arrived at this hotel on 29th December to a very warm welcome, a drink passed to our hands and dealt with very swiftly and politely, taken to our room which was very spacious, clean and 2 mins from the beach. We were advised that...More

8  Thank HOLIDAY2011184
Reviewed 14 January 2015

This is a very detailed review of the entire travel process and how the politics of booking your all inclusive vacations goes. I hope you (the readers) carefully read the entire thing as it could help you immensely when running into these common issues. THE...More

15  Thank Enrique E
Reviewed 14 January 2015

Service: The service here was awesome, everyone made you feel so welcome (except the people in the spa). The front desk was extremely accommodating to any request we had, so was room service when we needed towels. In the restaurants they were slow getting you...More

7  Thank Ashley S
Reviewed 13 January 2015

My Parents stayed at the Ocean Maya Royale in April and raved about the place and the people so my partner and I decided to book our 2 week holiday there. We booked through Thomson and had the new Dreamliner plane which was brill and...More

1  Thank Chaz1692
Reviewed 13 January 2015

my husband myself and our adult son visited this resort over the Christmas holidays for 10 days. we have visited many resorts at Christmas before but I have never seen a hotel make this much effort for the guests before. First of all the Christmas...More

7  Thank pinkladycambridge
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Best Value Properties in Playa del Carmen, Mexico
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Beachfront
Restaurant
Room Service
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Free Parking
Room Service
Breakfast included
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Tennis Court
Bar/Lounge
Spa
Adult pool
Outdoor pool
Details
Price range
US$174 - US$359 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Top resorts Hotel in Playa del Carmen
#29 Spa Hotel in Playa del Carmen
#35 Luxury Hotel in Playa del Carmen
#36 On the Beach Hotel in Playa del Carmen
#51 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$174 - US$359 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Top resorts Hotel in Playa del Carmen
#29 Spa Hotel in Playa del Carmen
#35 Luxury Hotel in Playa del Carmen
#36 On the Beach Hotel in Playa del Carmen
#51 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (8811)
Pool & Beach (2137)
Room & Suite (1128)
Dining (950)
Family and Play Areas (53)
Amenities (29)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
Jennifer N
25 April 2018|
Answer
Response from OceanCustomerService | Property representative |
Hola This depends where are you coming from and you pay before you go back to your country. We recommend you to check this information with your embassy.
0
Votes
Google Translation
Jordan D
24 April 2018|
Answer
Response from Alan C | Reviewed this property |
I believe we paid around 150 pesos for a 14 night stay when we were there in November /17.
1
Vote
jeffreywilson
22 April 2018|
Answer
Response from OceanCustomerService | Property representative |
Hola amigo At the check in, we provide you towel cards which you can change them at the pool area for towels.
0
Votes
Google Translation
Room Tips
"Don't bother to upgrade to Privilage"
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"our room was number 2703 which was fairly central and only a short pathway to the pool area"
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"Very Quiet Hotel, Adults Only"
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"All rooms in 8 room villa set ups. No long hallways"
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