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Ocean Maya Royale

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6,254 Reviews from our TripAdvisor Community

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Showing 5,103: English reviews
Whitchurch Shropshire
Reviewed 23 May 2014

this hotel was wonderful totally came to our expectations in every way BUT the second week we both caught a bug which totally spoiled the rest of our two weeks We put it down to the lack of hygiene in the main restaurant The Hacienda Another down side was the food at breakfast was cold and the plates were even...

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4Thank wishbone10
Basingstoke
Reviewed 22 May 2014

The hotel and grounds are really well thought out and wonderfully located on a beautiful beach in Playa Del Carmen. The rooms are spacious, well laid out including coffee/tea making facilities. The specialist restaurants are elegant and well presented. Now for downside of the place, the very good rating we have given is for the hotel and grounds. The food...

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6Thank nevetsben
England, United Kingdom
Reviewed 22 May 2014

Strongly recommend this Hotel. Me & my partner stayed here for 12 days in May and we loved it, worth the money. There are 4 restaurants to choose from - japanese buffet, mexican, bluemoon and italian. (Bluemoon men have to wear trousers, my partner wore jeans and this was ok). We tried all the restaurants and they were all amazing...

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3Thank AlisaSteve11332
Reviewed 21 May 2014

As an adults only resort this makes for a relaxing time. The staff were very accomodating and friendly. A decent selection of restaurants to choose from and good food available. Plenty of activities available and lots of things to do, we tried water sports, some of which were free and some which were at additional cost (jetskis etc).

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2Thank Drewreadi
sky
Reviewed 21 May 2014

Absolutely the holiday of a lifetime. I can't seriously fathom how this place could be beaten for service, location, beaches, sea, dining... The a'la carte dining was absolutely beautiful. We sat eating italian most nights with the waves *literally* closer to us than the next table! The beaches are standard caribbean white sands, and there is a lagoon a short...

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6Thank xxSylphxx
Michigan
Reviewed 21 May 2014

My husband and another couple vacationed here for 7 nights in early May. We have stayed at other Riviera Maya all-inclusives and I would rate this all-inclusive as ok. While there are things that outshine other resorts, those qualities don't stand out enough to make this resort fabulous. We typically stay in this price point and on face value it...

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1Thank SMCChic
Bourne, United Kingdom
Reviewed 20 May 2014

I am writing this review whilst still at the hotel and wonder if some of the reviewers actually stayed in the same hotel. Check in was efficient with everything explained to us with a map. We and our bags were taken to our room on a golf buggy, a nice touch. Our room was huge with plenty of space and...

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4Thank happygirl503972
Chicago, Illinois
Reviewed 20 May 2014

This resort is amazing. We were a party of 19 celebrating my graduation and anniversary and we had a blast. Maria put together a perfect beach dinner for us with unlimited lobster, chicken, and steak..I cannot thank her and the staff enough. Big shout out to Miguel at the pool bar who always kept my cup full. The other bartenders...

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3Thank travelGirl0514
Jefferson City
Reviewed 19 May 2014

My husband and spent our first week as a married couple at the Ocean Maya Royale May 11-18, 2014. It was a wonderful week away from our landlocked home. The food was amazing, the suite we stayed in was spacious and inviting and the balinese beds on the beach were heavenly. My husband enjoyed the free (!) two afternoons of...

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1Thank Lauren B
Loveland, Colorado
Reviewed 19 May 2014

This is an all adult, all inclusive resort and class A at it's finest. When we arrived, we were at an "awe" in just the lobby. It was gorgeous, everyone was polite, we were treated like royalty. The rooms were gorgeous, the beach was amazing, the pool bar was to say the least, AWESOME! Nacho- if you are reading this,...

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1Thank Me N

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free Internet
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
All-inclusive luxury in an intimate Caribbean setting, in the heart of the Riviera Maya. Ocean Maya Royale is a luxury all-inclusive beachfront resort in Riviera Maya, in the heart of the Mexican Caribbean. Offering intimate settings and lush tropical landscapes, this Caribbean gem is very close to Playa del Carmen, Tulum, Cozumel and Cancun. Relax and enjoy our Despacio Spa, two swimming pools, exclusive south beach section featuring Balinese sun beds, Dive It! Watersports center and our a la carte restaurants, where you can taste the best International cuisine, including our new beachfront La Dolce Vita restaurant. Ocean Maya Royale is exclusively an Adults Only resort, a perfect retreat for couples, honeymooners and any one over the age of 18 looking for a more relaxing and sofisticated Caribbean experience. ... more   less 

Additional Information about Ocean Maya Royale

Address: Carretera Federal Chetumal, km. 299, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €143 - €335 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ocean Maya Royale 4*
Number of rooms: 320
Reservation Options:
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Also Known As:
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Hacienda Maya
Ocean Maya Royale Riviera Maya, Mexico - Playa Del Carmen
Hotel Style:
#25 Top resorts Hotel in Playa del Carmen
#33 Luxury Hotel in Playa del Carmen
#33 Family Hotel in Playa del Carmen
#36 On the Beach Hotel in Playa del Carmen
#36 Spa Hotel in Playa del Carmen
#51 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Ocean Maya Royale staff and other travellers.
1,608 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not a bad spot in this resort!”
626morganh, 27 Apr 2017 | Read review
“Every room in this hotel is excellent”
artvic, 22 Apr 2017 | Read review
“the higher the villa number, the further you'll be from the pools/ocean”
reanna1022, 18 Apr 2017 | Read review
“second floor, sea view.”
mickb55, 17 Apr 2017 | Read review
“The ppola rea can be very loud during the day”
moniqueb435, 16 Apr 2017 | Read review
5 of 5