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Ocean Maya Royale

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6,163 Reviews from our TripAdvisor Community

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Showing 5,043: English reviews
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Waterloo, Iowa
Reviewed yesterday NEWvia mobile

After several weather related delays and layovers at the airports that this is how we were greeted ocean Maia Royale. Welcome to paradise, and for five wonderful days it was. We were greeted with mimosas and incredibly helpful and friendly staff lead today by Nicole. It was perfecto! Our accommodations were very clean modern and very comfortable. The patio was...

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Helpful?
1Thank johnhG2071PR
Cincinnati, Ohio
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

We are just completing our 7 day stay. We have stayed in many different resorts in Rivera Maya and this leads the rest. Food is excellent even at the buffet. The staff is genuine and the entertainment staff makes sure you have a wonderful time. Nightly entertainment is professional level with high level talent. We will return and recommend to...

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13Thank Waka B
About Hotel's Favourite Review
OceanCustomerService, Director de Relaciones con Clientes at Ocean Maya Royale, responded to this review

Dear OMR former guest: On behalf of the entire staff we would like to thank you for sharing this review of our resort with community of travelers and future OMR guests. Also thank you for mentioning our co workers Jennifer and Mario , since this is very important for them and for us. Please let us next time you are...

New York City, New York
Reviewed yesterday NEW

First off, they give you a glass of champagne as soon as you walk in. ( A clear step in the right direction to my heart) The buffet for dinner was excellent. All fresh food and the fresh seafood was awesome. The staff was even better especially Rodrigo Castro .... don't be fooled by his last name he was great,...

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1Thank swansonjulea
Reviewed yesterday NEWvia mobile

I had an amazing time at OMR this past week. Made so many friends. First time traveling alone and hardly had a meal alone. Guests and staff were so friendly and accommodating. I enjoyed mostly their activities personal. My two favorites were Pamela "Mexican Barbie" and Erick "Mowgli". What energy and enthusiasm. They had me active and entertained the whole...

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1Thank Alberto S
Reviewed yesterday NEW

It was nive to be in this place, food great, and the restaurant have variety and à la carte, drinks amazing, super attention by Octavio in the lobby bar an all the staff. Very clean rooms. Fun foam party 👍🏻 My wife and I are pleased.

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Thank Israel B
Reviewed yesterday NEW

I stayed there for four days with friends and I felt in paradise. I found the resort perfect, the cleanliness, the service, the room, the view, the beach club, the food and the whole resort is wonderful. It is an ideal place for couples or to spend time with friends.

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Thank Liz R
Reviewed yesterday NEWvia mobile

The bartenders are excelentes, Margarita has been fun, very good host. The food at the restaurants very good. The pool activities were great, Pamela and Rodrigo awesome staff. The foam party is excellent and the people it's been very friendly with us!

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Thank fish8531
Nuneaton, United Kingdom
Reviewed 2 days ago NEW

Even though we visited here over a year ago (January 2016) - I felt I needed to write a review as my Fianceé and I had an absolutely amazing holiday here! Upon arrival we were checked in with cocktails and had our bags taken to our room which was lovely. I'll start with the room, which was fantastic, we were...

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5Thank Adam G
Oxford, United Kingdom
Reviewed 3 days ago NEW

We have just returned from our 4th trip in 4 years and as usual everything was exceptional. We cannot fault all the staff and we were welcomed back by the bar staff,restaurant staff and others. Cannot wait for the dates to become available to book for next year. The hotel is wonderful and we have had no issues in the...

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4Thank susan p
Ross-on-Wye England U.K
Reviewed 3 days ago NEW

Just got back from a lovely 10 day break at this Hotel. The room was comfortable and kept clean and tidy. The grounds of the hotel are beautiful and well maintained. Be aware that wild life are wandering the grounds such as deer, Coati and Iguanas. This was no problem for us but if some people find this off putting...

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3Thank Christopher W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
All-inclusive luxury in an intimate Caribbean setting, in the heart of the Riviera Maya. Ocean Maya Royale is a luxury all-inclusive beachfront resort in Riviera Maya, in the heart of the Mexican Caribbean. Offering intimate settings and lush tropical landscapes, this Caribbean gem is very close to Playa del Carmen, Tulum, Cozumel and Cancun. Relax and enjoy our Despacio Spa, two swimming pools, exclusive south beach section featuring Balinese sun beds, Dive It! Watersports center and our a la carte restaurants, where you can taste the best International cuisine, including our new beachfront La Dolce Vita restaurant. Ocean Maya Royale is exclusively an Adults Only resort, a perfect retreat for couples, honeymooners and any one over the age of 18 looking for a more relaxing and sofisticated Caribbean experience. ... more   less 

Additional Information about Ocean Maya Royale

Address: Carretera Federal Chetumal, km. 299, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €168 - €497 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ocean Maya Royale 4*
Number of rooms: 320
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Despegar.com, Prestigia, HotelsforEveryone, Agoda, Jetsetter, Hotel.de, HRS and Reservation Counter so you can book your Ocean Maya Royale reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Hacienda Maya
Ocean Maya Royale Riviera Maya, Mexico - Playa Del Carmen
Hotel Style:
#26 Top resorts Hotel in Playa del Carmen
#33 Family Hotel in Playa del Carmen
#34 Luxury Hotel in Playa del Carmen
#37 Spa Hotel in Playa del Carmen
#37 On the Beach Hotel in Playa del Carmen
#51 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Ocean Maya Royale staff and other travellers.
1,561 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“La habitacion general y luxury estan adecuadas para una buena estancia”
 of 5 bubbles 543israelb, 29 Mar 2017 | Read review
“All rooms are within walking distance of the pool or lobby.”
 of 5 bubbles susanpV2303VQ, 27 Mar 2017 | Read review
“No lifts so if you have any difficulties with walking chose ground floor room. Also for quiet avoid pool area.”
 of 5 bubbles ChristopherW288, 27 Mar 2017 | Read review
“Do not book there!”
 of 5 bubbles 238barbarat, 20 Mar 2017 | Read review
“If it is your honeymoon or anniversary, be sure to let the resort know ahead of time. They provided us with desserts and wine.”
 of 5 bubbles lauragH9207OB, 17 Mar 2017 | Read review
5 of 5