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04/06/2017 05/06/2017
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    Ocean Maya Royale

    Carretera Federal Chetumal, km. 299, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$336
          US$269
          Great Deal
          US$336
          US$269
          Traveller (7749)
          Pool & Beach (1944)
          Room & Suite (994)
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          Overview
          • Excellent51%
          • Very good31%
          • Average9%
          • Poor4%
          • Terrible2%
          Travellers talk about
          “blue moon” (517 reviews)
          “el charro” (312 reviews)
          “pool bar” (548 reviews)
          Free Internet
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Butler Service
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from Ocean Maya Royale
          Special Offer: Get your 5% discount!
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          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
          Standard Room

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          Standard Room

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          Write a Review
          Reviews (6,320)
          Traveller rating
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          1 - 5 of 6,320 reviews

          Reviewed yesterday

          Fair at best lower-end resort. The grounds were well maintained, our room was clean but the beach was really sad. Caution!!! if you are on the first floor verify that the sliding door lock works and it is locked after cleaning crew cleans and bus...More

          Thank Terry J
          Hotel's Favourite
          Reviewed 25 February 2017 via mobile

          We are just completing our 7 day stay. We have stayed in many different resorts in Rivera Maya and this leads the rest. Food is excellent even at the buffet. The staff is genuine and the entertainment staff makes sure you have a wonderful time....More

          42  Thank Waka B
          Response from OceanCustomerService, Director de Relaciones con Clientes at Ocean Maya Royale

          Dear OMR former guest: On behalf of the entire staff we would like to thank you for sharing this review of our resort with community of travelers and future OMR guests. Also thank you for mentioning our co workers Jennifer and Mario , since this...More

          Reviewed yesterday via mobile

          The place is amazing, the shows, food and the entertainment team (specially stephan) I won bingo and now I know how to pop champagne ; ) the foam party was amazing... they have good music and the bartenders are also amazing

          Thank Ashley R
          Reviewed yesterday

          Just returned home after 11 night stay. Check in was efficient and room was lovely on arrival sparking wine and chocolate strawberries in room which was lovely. dressing gowns and slippers provided. Room was kept lovely throughout our stay and mini bar was restocked regularly...More

          Thank travelmadNorthampton
          Reviewed 2 days ago

          We returned to Ocean Maya Royale the last week of April 2017. We again found the check-in and check-out a breeze. Desk clerks like Gaby and other service staff were friendly and helpful. It was a pleasure to see the hostess at the breakfast buffet...More

          1  Thank Dave C
          Response from OceanCustomerService, Director de Relaciones con Clientes at Ocean Maya Royale

          Dear OMR Former Guest, It is a pleasure to know that you had a great time during your holiday here at the OMR, we would like to thank you for taking the time to write this review about our resort and its highlights, we really...More

          Blue Diamond Luxury Boutique Hotel
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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Free Parking
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Beachfront
          • Restaurant
          • Room Service
          • Bar/Lounge
          • Breakfast included
          • Spa
          • Free Internet
          • Hotel Amenities
          • Free Parking
          • Room Service
          • Breakfast included
          • Business Centre with Internet Access
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Things to do
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Restaurant
          • Tennis Court
          • Bar/Lounge
          • Spa
          Details
          • Price range
          • US$173 - US$629 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #24 Top resorts Hotel in Playa del Carmen
          • #33 Family Hotel in Playa del Carmen
          • #33 Luxury Hotel in Playa del Carmen
          • #35 Spa Hotel in Playa del Carmen
          • #36 On the Beach Hotel in Playa del Carmen
          • #51 Romantic Hotel in Playa del Carmen
          • Room types
          • Suites ,
          • Non-Smoking Rooms
          • Number of rooms
          • 320
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Hotels.com, BookIt.com, Hotwire, Cancelon, getaroom.com, Evoline ltd, TripOnline SA, HotelQuickly and HRS so you can book your Ocean Maya Royale reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • Ocean Maya Royale Hotel Playa Del Carmen ,
          • Ocean Maya Hotel ,
          • Ocean Maya Playa Del Carmen ,
          • Hacienda Maya ,
          • Ocean Maya Royale Riviera Maya, Mexico - Playa Del Carmen
          Add Photo Photos
          Traveller (7749)
          Pool & Beach (1944)
          Room & Suite (994)
          Dining (864)
          Hotel & Grounds (4328)
          Bathroom (74)
          Family and Play Areas (31)
          Business Centre & Event Rooms (9)
          Nearby
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          .66 km away
           
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          Nearby Attractions
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          Questions & AnswersAsk a question
          misteque100
          Is the mini bar in rooms free or do we have to pay for anything we use?
          21 May 2017|
          Answer
          Response from shelby0321 | Reviewed this property |
          Free. All inclusive
          1
          Vote
          misteque100
          Is the sea safe here for snorkelling? And do you get a safe deposit box in the rooms? Iv not been to Mexico before, is it generally safe at this resort? What rooms are best to stay in? Many thanks in advance
          21 May 2017|
          Answer
          Response from shelby0321 | Reviewed this property |
          Yes sea is safe for snorkeling. Yes safety deposit box in room. At least in the Privilege Club rooms.
          1
          Vote
          Trina K
          I would like to know about the toilet and not being able to flush toilet paper... where do we put the toilet paper? Me and some friends are suppose to come in July but this concerns me... how sanitary can this be?
          20 May 2017|
          Answer
          Response from bwss42 | Reviewed this property |
          There's a bin next to the toilet in the bathroom which the maid empties every day.
          0
          Votes
          Room Tips
          "The Privilege (H10) rooms are slightly larger"
          Read review
          "We had a standard room and were very satisfied with it which was on the second floor"
          Read review
          "Avoid getting rooms near the LOVE sign. Every time you walk near that LOVE sign, you catch a bad smell of..."
          Read review
          "Very few seem to have any sort of ocean view, and if they do, they are most likely right by the pool."
          Read review
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