We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Blue Diamond Luxury Boutique Hotel

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Blue Diamond Luxury Boutique Hotel
Blue Diamond Luxury Boutique Hotel
Panoramas (2)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

1,294 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,078: English reviews
Start your review of Blue Diamond Luxury Boutique Hotel
 Click to rate
Concord, California
Reviewed 2 days ago NEW

We had a wonderful week here at the Blue Diamond. Pros: We had a Junior Suite. It was a huge room and very private. The food was fantastic and beautifully presented. The house red wines were very good. All the staff was very friendly. My husband was celebrating a birthday while we were there and they did our room up...

 Report
Helpful?
Thank kimfrance2014
Reviewed 3 days ago NEWvia mobile

My boyfriend and I are currently finishing our stay at the Blue Diamond. We have two days remaining so once we get home I will provide a complete review with pictures. I have not been overly impressed with the stay. The other reviews are spot on when they say that it is quite a long distance from the front of...

 Report
Helpful?
2Thank Colleen K
Little Silver NJ
Reviewed 1 week ago NEW

My girlfriends and I spent 6 days at this intimate, pretty resort. There were many, many wonderful features of this resort. The Junior Patio Suite was a very large, quiet, private room on the cenote. The room was very comfortable with a large bathroom. The resort is very spread out so you walk or take golf carts to the restaurants,...

 Report
Helpful?
1Thank Karenh614
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Dear guest, Thank you for taking the time to share your experience at the Blue Diamond Luxury Boutique Hotel. Although I noticed that you truly enjoyed many excellent feature at our resort and our quality at breakfast and lunch, it is with great regret that we have learned that we clearly did not meet your expectations with some courses offered...

Reviewed 1 week ago

Our Blue Diamond was one to remember, I had booked three of the Jr. Patio Suite rooms for a group of six, those being the most basic suite were still quite remarkable, though there were a few issues the first few days in regards to consistencies between the rooms. I don't think that the details are worth mentioning because every...

 Report
Helpful?
2Thank annapurnathinks
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Dear Annapurna, I honestly welcome this feedback, as it is through communications of this nature, that we are given an opportunity to assess and evaluate our performance. Thank you for your kind words with regards to our staff and it is also very much appreciated that you mentioned the fact that your inconvenience was properly handled by Gabriela. I will...

Reviewed 1 week ago via mobile

A wonderful relaxing resort set in nature! Meticulously kept grounds with a warm welcoming feel. The entire staff from the folks that greet you to cleaning folks are friendly and helpful. Our room came with a butler which was very nice and the room was spectacular. This place is not your typical all inclusive the food here is really top...

 Report
Helpful?
Thank john d
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Dear guest John, Thank you kindly for sharing this feedback with us, and with fellow travelers. We are so pleased to hear that you had a seamless check in and an overall wonderful enjoyable experience at the Blue Diamond Luxury Boutique Hotel. We will be certain to pass along your compliments to our entire staff, it is always motivating and...

Johannesburg, South Africa
Reviewed 2 weeks ago

Beautiful property, the Junior Suites were wonderful, and the food & drink were great. A few things you should know: service varied from extraordinary to very average depending on who was waiting on you. The distance to the beach should be better communicated in the write ups...from the front desk, to the beach is about 2kms!! Golf carts are coming...

 Report
Helpful?
2Thank Craig W
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Dear guest, Thank you very much for your review and for mentioning so many positive elements you have experienced at the Blue Diamond Luxury Boutique Hotel. I am pleased to know you enjoyed so many aspects of your stay, highlighted by our service, quality in the Restaurants, the beautiful setting and wonderful Junior Suites. Reading a guests comments is our...

Calgary, Canada
Reviewed 2 weeks ago

My girlfriend and two of our friends are very displeased with our recent vacation at Blue Diamond in Riviera Maya. Upon check-out, the staff even asked me how our stay was and I responded with 'not that great' but then she just seemed to not even care about my response. I asked to talk to someone but no one ever...

 Report
Helpful?
1Thank zzibradleyizz
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent experience at our resort. First and foremost I would like to offer my sincerest apologies for all the inconveniences you experienced during your stay at the Blue Diamond. We have learned that your stay with us was not as memorable as you would have expected, it is indeed...

Edinburgh
Reviewed 2 weeks ago

We were here for a week in February to celebrate our 20th Wedding Anniversary. ROOM : We had a patio suite. Not the most expensive & showing small signs of wear & tear. However we loved the room, spacious with a very large comfy bed & good outdoor space. The terrace had 2 sunbeds a bit of a garden &...

 Report
Helpful?
1Thank Duffz
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Hello Duffz, We sincerely appreciate the time and effort you put into writing and forwarding us your excellent comments with regards to your holiday here with us at the Blue Diamond Luxury Boutique Hotel. Also a special thanks for chosen us to celebrate your 20 th Wedding anniversary, congratulations form the whole Blue Diamond staff. I honestly welcome this feedback,...

Medicine Hat, Canada
Reviewed 3 weeks ago

My husband and I spent 11 nights at the Blue Diamond is January. From the moment we arrived at the resort until we caught our shuttle back to the airport, we received incredible customer service from all staff. The food, presentation and restaurant staff were phenomenal, butler service was the best - anytime we needed anything they were quick to...

 Report
Helpful?
1Thank Rosie K
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Dear guest, Thank you very much for taking the time to describe your positive experiences and impressions about your fourth visit to the Blue Diamond Luxury Boutique Hotel. We are absolutely thrilled to read that you truly enjoyed another fantastic holiday with us. As we pride ourselves on delivering a memorable hotel experience, our staff is delighted to hear that...

Billings, Montana
Reviewed 3 weeks ago via mobile

Had the best time The beaches are beautiful the water is warm the front staff is so friendly I highly recommend this place to everyone. Walk in and you feel so welcome to keep the beach is so clean food is great in every restaurant drinks are great

 Report
Helpful?
Thank 137sherryt
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Dear valued Guest, Thank you very much for your excellent comments and recommendations regarding your recent stay at the Blue Diamond Luxury Boutique Hotel. We're so delighted that you truly enjoyed your beach holiday with us. Our team strives to deliver attentive and friendly service to all of our guests and we’re thrilled that you felt so welcomed throughout your...

2,428 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1963)
Viewed
Room/Suite (329)
Viewed
Pool/Beach Area (409)
Viewed
Dining (292)
Viewed
Hotel & Grounds (291)
Viewed
Bathroom (82)
Viewed
View from Room (81)
Viewed
Business Centre/Function Rooms (8)
Viewed
Family/Play Areas (19)
Viewed
0:48
Videos (1)
Viewed
Other (451)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (399)
Viewed
Amenities (55)
Viewed
Beach (27)
Viewed
Beach Front Casita (76)
Viewed
Jr. Suite with Patio (61)
Viewed
Pool (17)
Viewed
Dining (31)
Viewed
Suite with Patio (69)
Viewed
The Hotel (63)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (66)
Viewed
Pool/Beach Area (12)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (12)
Viewed
Room/Suite (18)
Viewed
View from Room (1)
Viewed
Hotel & Grounds (11)
Viewed
Bathroom (1)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Playa del Carmen
3.1 km away
Platinum Yucatan Princess All Suites & Spa Resort
Platinum Yucatan Princess All Su...
#55 of 212 in Playa del Carmen
4,656 reviews
11.8 km away
Royal Hideaway Playacar
Royal Hideaway Playacar
#26 of 212 in Playa del Carmen
3,853 reviews
7.7 km away
The Reef Coco Beach
The Reef Coco Beach
#103 of 212 in Playa del Carmen
3,455 reviews
Show Prices
Show Prices
Show Prices
30.2 km away
Zoetry Paraiso de La Bonita
Zoetry Paraiso de La Bonita
#4 of 26 in Puerto Morelos
2,161 reviews
29.1 km away
Breathless Riviera Cancun Resort & Spa
39.8 km away
The Royal Suites Yucatan by Palladium
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
On the pristine coast of the world famous Riviera Maya, Blue Diamond Riviera Maya is a sanctuary of breathtaking beauty and peace, surrounded by nature mixed with luxury. This exclusive hideaway is set in 36 acres of lush tropical jungle, well manicured gardens and a spectacular palm filled white sandy beaches along the turquoise – colored Caribbean Sea, offering unparalleled pampering and rejuvenation. ... more   less 

Additional Information about Blue Diamond Luxury Boutique Hotel

Address: Km. 298-816, Carretera Federal 307 Chetumal-Puerto Juarez, Playa del Carmen 77710, Mexico (Formerly Blue Diamond Riviera Maya)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €350 - €736 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Blue Diamond Luxury Boutique Hotel 4.5*
Number of rooms: 128
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Despegar.com, BookIt.com, Hotels.com and Jetsetter so you can book your Blue Diamond Luxury Boutique Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Blue Diamond Luxury Boutique Hotel Riviera Maya, Mexico - Playa Del Carmen
Hotel Style:
#25 Top resorts Hotel in Playa del Carmen
#26 Family Hotel in Playa del Carmen
#33 Luxury Hotel in Playa del Carmen
#36 On the Beach Hotel in Playa del Carmen
#36 Romantic Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Blue Diamond Luxury Boutique Hotel staff and other travellers.
150 questions
Ask a question
over a year ago

See all questions (150)

Questions? Get answers from Blue Diamond Luxury Boutique Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Cenote rooms are farthest from the beach.”
 of 5 bubbles annapurnathinks, 15 Mar 2017 | Read review
“Even the less expensive rooms are amazing.”
 of 5 bubbles joyceg358, 23 Feb 2017 | Read review
“Laguna Suite 527 is a nice short walk to the beach and right next to Ambar.”
  • Breakfast view from Ceviche.
 of 5 bubbles MichelleKaye, 18 Feb 2017 | Read review
“Junior suites are private.”
  • Outside of our room
 of 5 bubbles 9MariaB9, 16 Feb 2017 | Read review
“Cenote Junior suites are huge, quiet and away from the beach bustle”
 of 5 bubbles njsaba2, 16 Feb 2017 | Read review
5 of 5