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Blue Diamond Luxury Boutique Hotel

Expedia.comUS$482*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Blue Diamond Luxury Boutique Hotel
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1,353 Reviews from our TripAdvisor Community

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Showing 1,127: English reviews
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Germantown, Tennessee
Reviewed 2 days ago NEWvia mobile

My husband and I were looking for a place to relax and reconnect. The Blue Diamond was a perfect fit! The resort was small and intimate. Due to its small size, all of the staff knew us and our food and drink preference by the end of our trip. The food was the best we have had in Mexico at...

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Helpful?
Thank PIrby
Dallas, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 25 March 2017 via mobile

My husband and I came here for a getaway without kids! It has been great! We love that it is a smaller boutique hotel just for adults. For an all inclusive the food has been excellent and the service great. I did read that some people don't like the distance from the rooms to the beach. We actually really like...

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6Thank ccbDallas
About Hotel's Favourite Review
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Dear Guest, On behalf of all the staff of the Blue Diamond I wish to thank you for selecting us as your high class getaway vacation destination. It is truly motivating to us to know that we were able to create such high marks from our guests when describing their holiday experience. Take care and fine regards to friends and...

Washington DC, District of Columbia
Reviewed 4 days ago NEW

Our visit in mid may was a positive experience overall. But this was one of those hotel experiences that leaves you feeling that both ends of the satisfaction spectrum are weighing against one another. The week we were there it looked like they may have been running about two thirds full. Costco ran a special deal on a complete package...

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Helpful?
Thank multicruiser
Gabriella C, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Dear "multicruiser", Thank you for taking the time and share with all the Trip-advisor community your recent stay with us. As professionals in the service industry we know that our guest’s feedback is very valuable, and the key to allow the constant improvement in order to reach an enduring high quality level in services. All of your feedback will be...

Reviewed 4 days ago NEW

So happy we decided to try this resort! Staff – 95% of the staff was wonderful and we couldn’t have asked for better service. Kudos to Luis (golf cart rides), Carmen (Concierge), and Ivan and Javier at the bar. While all of the staff made our trip memorable these 4 were outstanding! Food/Restaurants – We ate at Ceviche and Aguamarina...

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Helpful?
1Thank Christie P
Gabriella C, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Dear " Christie P ", We were delighted to have you with us and thank you so much for providing feedback regarding your recent stay at Blue Diamond Luxury Boutique Hotel. We would like to inform you that all the comments & suggestions are addressed to the involved departments to improve our service. We are pleased to know you have...

Reviewed 5 days ago NEWvia mobile

My wife have been coming to BlueDiamond for over 4 years. The accommodations are second to none, the food and drink world class gourmet and the staff are like our family. We have made so Many friends over the years here and we maintain contact with many of them when we are back Calgary. The villas are set adjacent to...

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Helpful?
Thank Tom H
Gabriella C, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Dear "Tom H ", We truly appreciate for taking the time and share your recent experience at Blue Diamond Luxury Boutique Hotel. Reviews like yours encourage us to keep working hard every day and keep improving all our services and facilities for your total satisfaction and when we read we have accomplish the goal with you it is very gratifying....

Reviewed 5 days ago NEWvia mobile

My husband and I cannot say enough about the Blue Diamond. This is our second time visiting the hotel. The people are absolutely amazing. We have made friends with some of the wonderful people who work there. We miss them already. Cesar Ochoa was one of our friends from the first time we were there. As soon as he seen...

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Helpful?
Thank 357thill
Gabriella C, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Dear Mr. & Mrs. Hill, We highly appreciate the time you took in writing this enthusiastic review about your recent stay at Blue Diamond Luxury Boutique Hotel. It is always motivating for the staff to receive comments like yours, please be sure that we will share them with that they were part of your happiness. We hope that you will...

Seattle, Washington
Reviewed 6 days ago NEW

First timers in Cancun and chose a private, adults only resort. Great choice if you want to avoid the crowds and just relax...but there are a lot of things we expected more for the price we paid for. We arrived early around lunch time and we were welcomed with truffles and tropical fruit drink. It was refreshing but the plastic...

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1Thank MarSheTravels
Gabriella C, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Dear "Marshe", Receive warm greetings from all the staff of Blue Diamond Luxury Boutique Hotel. We appreciate the time that you had invested on writing an overview of your stay with us. Our guests feedback is truly important for us as this allow us to improve our service level and product. We apologies for the inconvenience that you had during...

Atlanta, Georgia
Reviewed 1 week ago NEW

Thank you Blue Diamond for making our trip so special! Staff was amazing. Attention to detail. Grounds were impeccable. Truly a place where you can get away from it all and just unwind and enjoy Life! Special shout outs to Ricardo, Pedro, and Hermino for such excellent service.

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Helpful?
Thank mctopham
Gabriella C, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Dear Mctopham, Thank you for the time you took to shared your recent experience at Blue Diamond Luxury Boutique Hotel. Ricardo, Pedro, Herminio and all the staff were very happy to know that they could make your stay unforgettable. It will be a please to host you once again and hope to see you back soon at Blue Diamond Luxury...

Santa Monica, California
Reviewed 1 week ago

- Great landscaping, service and entertainment - Good food variety, beach and gym - OK spa services. This is not a high-end spa experience. Highlight was definitely the bar staff and concierge (Francesca), who made the experience wonderful for us.

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Helpful?
Thank abzadeh
Gabriella C, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Dear Mrs. Mara S., Thank you for sharing your recent stay at Blue Diamond Luxury Boutique Hotel with all the Trip-advisor community. We're more than glad to know you had an excellent vacation with us and that you liked our Gym, service, landscape, food and we will let to know to Francesca that she did a great job making your...

Reviewed 1 week ago via mobile

The resort was nice. Great staff who worked hard to make our stay great. Caesar our butler was always there to get us anything we needed. Ricardo at the pool, always had a smile on his face. Luis, our waiter at Ambar was a pleasure. These are just to name a few. We were upgraded at check-in because we booked...

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Helpful?
Thank Mara S
Gabriella C, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Dear Guest, We truly appreciate for taking the time and share your recent experience at Blue Diamond Luxury Boutique Hotel. We are glad to know that you’ve spent great time and you enjoyed our staff service, we will let Cesar and Luis know about your comment. Hope to see you back in the near future and please feel free to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Beachfront
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
On the pristine coast of the world famous Riviera Maya, Blue Diamond Riviera Maya is a sanctuary of breathtaking beauty and peace, surrounded by nature mixed with luxury. This exclusive hideaway is set in 36 acres of lush tropical jungle, well manicured gardens and a spectacular palm filled white sandy beaches along the turquoise – colored Caribbean Sea, offering unparalleled pampering and rejuvenation. ... more   less 

Additional Information about Blue Diamond Luxury Boutique Hotel

Address: Km. 298-816, Carretera Federal 307 Chetumal-Puerto Juarez, Playa del Carmen 77710, Mexico (Formerly Blue Diamond Riviera Maya)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €314 - €671 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Blue Diamond Luxury Boutique Hotel 4.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Blue Diamond Luxury Boutique Hotel Riviera Maya, Mexico - Playa Del Carmen
Hotel Style:
#26 Top resorts Hotel in Playa del Carmen
#26 Family Hotel in Playa del Carmen
#34 Luxury Hotel in Playa del Carmen
#36 Romantic Hotel in Playa del Carmen
#38 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Blue Diamond Luxury Boutique Hotel staff and other travellers.
165 questions
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Questions? Get answers from Blue Diamond Luxury Boutique Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The closer to the beach, the better”
abzadeh, 18 May 2017 | Read review
“Junior Suites and Cenote rooms are reasonable and private.”
emilysM5183ZP, 14 May 2017 | Read review
“Any of the Patio Suites($$). We were in the middle of the resort 358”
billy333, 1 May 2017 | Read review
“ask for a room closer to the beach if you don't care to walk the beautifully landscaped pathway.”
PhilandJoanne, 21 Apr 2017 | Read review
“Palafitos is close to the beach.”
TarynS916, 20 Apr 2017 | Read review
5 of 5
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US$482* /night
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Prices are for 1 room, 2 adults
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