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Blue Diamond Luxury Boutique Hotel

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Blue Diamond Luxury Boutique Hotel
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1,304 Reviews from our TripAdvisor Community

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Showing 1,088: English reviews
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Reviewed yesterday NEW

My wife and I just returned from a week at the all-incusive Blue Diamond Resort. We booked our trip through Costco Travel and the rate was quite good. We were upgraded to a higher level “Cenote” room as part of our package. The room was very big, the bathroom was enormous with a double sink and two huge showers, and...

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2Thank Philip Y
Reviewed 2 days ago NEW

I will start with all the good things about this resort. I love the location. We stayed during spring break and it was nice to be away from Cancun in Riviera Maya. The drive from Cancun airport was about 40 minutes and went by quick. The resort is large with a peaceful jungle setting. The staff overall was very welcoming...

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1Thank Jayma L
Shohola, Pennsylvania
Reviewed 2 days ago NEWvia mobile

We spent a week and had an absolutely great time. The staff was super friendly and attentive. The food and drinks were first rate and no waiting for anything. I just can't emphasize enough about the staff they made our stay very enjoyable.

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1Thank ricko7799
Minneapolis, Minnesota
Reviewed 3 days ago NEWvia mobile

My 27 year old daughter and I just finished a 4 day stay at this resort. The resort is on the ocean. The higher numbered units are closest to the beach (units in the 800s are closer to the beach than the 200s and the 800s appear to be right on the beach). This is my 4th all inclusive resort...

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2Thank Ann H
Reviewed 3 days ago NEWvia mobile

The management of the property has left a lot to be desired for. It all started nice with rose petals on the bed and a Honeymoon sash across our door. The first night we came back to the room from the pool to get ready for dinner, we noticed the room was hot so we tried to turn down the...

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1Thank Shawn P
Dallas, Texas
Reviewed 3 days ago NEWvia mobile

My husband and I came here for a getaway without kids! It has been great! We love that it is a smaller boutique hotel just for adults. For an all inclusive the food has been excellent and the service great. I did read that some people don't like the distance from the rooms to the beach. We actually really like...

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1Thank ccbDallas
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Dear Guest, On behalf of all the staff of the Blue Diamond I wish to thank you for selecting us as your high class getaway vacation destination. It is truly motivating to us to know that we were able to create such high marks from our guests when describing their holiday experience. Take care and fine regards to friends and...

Surrey, United Kingdom
Reviewed 3 days ago NEWvia mobile

All I can say is after reading the review from Mr A.King he must've been staying in a different hotel! Honestly don't agree with any of his comments! I've been here for a week and EVERYTHING IS PERFECT! food/staff/beach! How he can complain about it being too windy I don't know....Hellooooo you're by the ocean!! Sounds like him and his...

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1Thank Rainey1001
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Dear guest Rainey, Thank you for your kind words with regards to our staff and quality en service. On behalf of the entire Blue Diamond staff we will be more than happy to be your hosts once again, please be sure to contact us for any pre-arrival assistance you may need. Sincerely, Geert Debruyne Resident Manager

West Sussex, United Kingdom
Reviewed 4 days ago NEW

Pick up from Cancun was easy, private transport by Amstar. Good start to our holiday. From the minute we went through the small wooded door to Blue Diamond, it was like walking in paradise. The grounds are well kept and the transfer to our palifatos apartment took 4 minutes in the effeciently run golf cart service. Well done to everyone...

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2Thank Debbie L
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Hello Debbie, We are so pleased to hear that you had a seamless check in and welcome experience. In regards to the food during your recent stay, we are thrilled to hear you truly enjoyed our 5 star gastronomy. We are a small hotel with Big Experiences, the place of your dreams, designed to take you as far away from...

Reviewed 4 days ago NEW

I'll start by saying that I was unbelievably excited for this vacation. I spend about 150 days each year on the road for work (so i know a lot about hotels and what to expect). I was looking forward to planting my roots for 7 days with my significant other for some quality rest and relaxation. We booked at this...

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8Thank Andrew K
Ontario's Highlands, Canada
Reviewed 5 days ago NEW

We are still here at the resort and absolutely love it. 10 days is not enough. The food is amazing.....soups are incredible!! The staff is friendly and very helpful. I fell off my bike and several ran over to help me and kept trying to make me get medical attention. I gave in later in the morning and the medical...

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3Thank Susan V
GeertDebruyne, Gerente at Blue Diamond Luxury Boutique Hotel, responded to this review

Dear Canadian Friends, I’m very pleased that you enjoyed your holiday with us, we learned trough your review that we were able to offer you an intimate experience Welcome to be inspired at the Blue Diamond, we strive to keep pace with the very best, a greater variety of memorable experiences, where you can be busy or as relaxed as...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
On the pristine coast of the world famous Riviera Maya, Blue Diamond Riviera Maya is a sanctuary of breathtaking beauty and peace, surrounded by nature mixed with luxury. This exclusive hideaway is set in 36 acres of lush tropical jungle, well manicured gardens and a spectacular palm filled white sandy beaches along the turquoise – colored Caribbean Sea, offering unparalleled pampering and rejuvenation. ... more   less 

Additional Information about Blue Diamond Luxury Boutique Hotel

Address: Km. 298-816, Carretera Federal 307 Chetumal-Puerto Juarez, Playa del Carmen 77710, Mexico (Formerly Blue Diamond Riviera Maya)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €348 - €755 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Blue Diamond Luxury Boutique Hotel 4.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Blue Diamond Luxury Boutique Hotel Riviera Maya, Mexico - Playa Del Carmen
Hotel Style:
#25 Top resorts Hotel in Playa del Carmen
#26 Family Hotel in Playa del Carmen
#32 Luxury Hotel in Playa del Carmen
#36 On the Beach Hotel in Playa del Carmen
#36 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Blue Diamond Luxury Boutique Hotel staff and other travellers.
151 questions
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over a year ago

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Questions? Get answers from Blue Diamond Luxury Boutique Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Standard rooms are furthest from the beach. Other rooms are closer and larger. There are even higher level rooms for more money.”
 of 5 bubbles 71philipy, 27 Mar 2017 | Read review
“Stay Beachfront or Lagoon”
 of 5 bubbles jaymal2015, 26 Mar 2017 | Read review
“Patio junior suites are wonderful. Nice and private!”
 of 5 bubbles 467susanv, 23 Mar 2017 | Read review
“Cenote rooms are farthest from the beach.”
 of 5 bubbles annapurnathinks, 15 Mar 2017 | Read review
“Even the less expensive rooms are amazing.”
 of 5 bubbles joyceg358, 23 Feb 2017 | Read review
5 of 5