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3/9/2017 4/9/2017
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    The Palm at Playa

    Calle 8 Norte entre 5ta Avenida y 10ma | Manzana 29, Lote 5 Centro, Playa del Carmen 77710, Mexico
    Hotel website
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    Best prices for your stay
    3/9/2017 4/9/2017
    US$225
    US$202
    SAVE US$23
    US$225
    US$225
    Traveller (744)
    Room & Suite (343)
    Pool & Beach (248)
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    Overview
    • Excellent76%
    • Very good19%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “rooftop pool” (92 reviews)
    “loft room” (23 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Laundry Service
    Rooftop Terrace
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Palm at Playa
    Offers & Announcements: Package Deal
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    Illusion Boutique Hotel by Xperience Hotels
    1,463 reviews
    #51 of 211 hotels in Playa del Carmen
     
    Magic Blue Hotel
    666 reviews
    #50 of 211 hotels in Playa del Carmen
     
    Hotel Cielo
    849 reviews
    #19 of 211 hotels in Playa del Carmen
     
    Los Itzaes Hotel
    148 reviews
    #82 of 211 hotels in Playa del Carmen
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,476)
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    There are newer reviews for The Palm at Playa
    See the most recent reviews

    11 - 15 of 757 reviews

    Reviewed 1 week ago via mobile

    Friendly staff, great rooftop pool and lovely rooms. The included breakfast is huge and the service from staff especially Elias in the restaurant was amazing. Can be a little noisy at night if you have a room at the front of the hotel Would highly...More

    Thank Kerryn86
    Response from JorgeSald, Director de Recepción at The Palm at PlayaResponded 2 days ago

    Dear Kerryn86 Thank you for your opinion and give to us your trust in our services and products, that is the most important to us. We are glad to read your preference and wonderful comments regarding our property and the staff, we are always pleasant...More

    Reviewed 1 week ago

    Helpful and friendly staff, especially Sandra Lopez at the front desk who gave me information about everything and she was always happy to assist the guest. Nice clean spacious rooms. I stayed in different rooms during my stay and I found the noise from night...More

    Review collected in partnership with this hotel
    Thank ErikTheSwede_75
    Response from JorgeSald, Director de Recepción at The Palm at PlayaResponded 2 days ago

    Dear ErikTheSwede_75 Thank you for your opinion and give to us your trust in our services and products, that is the most important to us. We are glad to read your preference and wonderful comments regarding our property and the staff, we are always pleasant...More

    Reviewed 1 week ago via mobile

    We stayed at the palm for three nights. We really liked the hotel in terms of its style and the rooftop pool and the rooms. However, for what they are charging there were some problems, which make it a bit hard to look back and...More

    2  Thank Nina H
    Reviewed 1 week ago via mobile

    Stayed for two nights and enjoyed the luxury after some basic hostels around Mexico. Beautiful roof top pool with a jacuzzi (which was a blessing when it was a gloomy cold(ish) day). They add service onto the bill for the drinks up on the roof...More

    Thank powens001
    Response from JorgeSald, Director de Recepción at The Palm at PlayaResponded 1 week ago

    Dear powens001 Thank you for your opinion and give to us your trust in our services and products, that is the most important to us. We are glad to read your preference and wonderful comments regarding our property and the staff, we are always pleasant...More

    Reviewed 1 week ago via mobile

    Loved the hotel. Sandra was very accommodating with our stay and excursion choices. The hotel helped my husband plan a surprise birthday cake, balloons, flowers, rose petals in the shape of a heart. This made my trip more enjoyable!More

    Thank Steven T
    Response from JorgeSald, Director de Recepción at The Palm at PlayaResponded 1 week ago

    Dear Steven T Thank you for your opinion and give to us your trust in our services and products, that is the most important to us. We are glad to read your preference and wonderful comments regarding our property and the staff, we are always...More

    Illusion Boutique Hotel by Xperience Hotels
    1,463 reviews
    #51 of 211 hotels in Playa del Carmen
     
    Magic Blue Hotel
    666 reviews
    #50 of 211 hotels in Playa del Carmen
     
    Hotel Cielo
    849 reviews
    #19 of 211 hotels in Playa del Carmen
     
    Los Itzaes Hotel
    148 reviews
    #82 of 211 hotels in Playa del Carmen
     
    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Airport Transportation
    • Breakfast included
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$142 - US$264 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #20 Luxury Hotel in Playa del Carmen
    • #67 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 69
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Travelocity, Cancelon, Hotwire, HotelsforEveryone, Cheap Tickets, TripOnline SA, getaroom.com and Evoline ltd so you can book your The Palm at Playa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • The Palm At Playa Riviera Maya, Mexico - Playa Del Carmen
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    Traveller (744)
    Room & Suite (343)
    Pool & Beach (248)
    Dining (160)
    Hotel & Grounds (552)
    Bathroom (26)
    Family and Play Areas (16)
    Business Centre & Event Rooms (7)
    Nearby
    Hotel Cielo
    849 reviews
    .25 km away
     
    Illusion Boutique Hotel by Xperience Hotels
    1,463 reviews
    .10 km away
     
    Los Itzaes Hotel
    148 reviews
    .09 km away
     
    Magic Blue Hotel
    666 reviews
    .21 km away
     
    Nearby Restaurants
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    .06 km away
    MI Kfe Sabor Venezolano
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    .07 km away
    Nearby Attractions
    Quinta Avenida
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    .11 km away
    3D Museum of Wonders
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    .07 km away
    Galeria de Arte 5ta Avenida
    326 reviews
    .09 km away
    Museo Frida Kahlo Riviera Maya
    52 reviews
    .07 km away
    Ask a question
    Questions & Answers
    Tiffany F
    28 July 2017|
    AnswerShow all 4 answers
    Response from Mtangel6 | Reviewed this property |
    We did discover Mundo. It was 70$ for 3 of us. Safe and reliable. The hotel has their own shuttle service for similar rate. Or you can take the bus which literally drops you off a block from hotel. A lot of people do that as... More
    1
    Vote
    VikingBeauty
    7 June 2017|
    AnswerShow all 4 answers
    Response from Sean O | Reviewed this property |
    My room was for a Single and DID NOT have a fridge.
    0
    Votes
    DAC
    29 May 2017|
    Answer
    Response from JorgeSald | Property representative |
    Dear DAC The "ladies night" day is every friday and start's at 9pm until 11pm. Hoping to see you soon
    1
    Vote
    Google Translation
    Room Tips
    "I liked them. Maybe upgrading the towels and robes, they looked and felt old."
    Read review
    "Enjoyed a Suite. Two ladies had plenty of space. The sofa bed was great."
    Read review
    "Ask for a quite room as the rooms facing the front face a bar that stays open till 4:00 a.m. This is not..."
    Read review
    "Room that is not on the street side"
    Read review
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