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Hacienda Paradise Boutique Hotel by Xperience Hotels

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hacienda Paradise Boutique Hotel by Xperience Hotels
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1,316 Reviews from our TripAdvisor Community

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Showing 660: English reviews
Reviewed 2 April 2009

This was our fourth trip to Playa in the last year.  After staying at the same place every time, we thought we would change things up and stay here at Hacienda Paradise.  Well, we are sorry that we did.  Once we checked in and got to our room the first thing I spot on the corner of the floor was...

1Thank travelinduoChicago
PlayadelKarma, General Manager at Hacienda Paradise Boutique Hotel by Xperience Hotels, responded to this review

Dears. We admit that such a surprise upon check in is not the best thing to start a holiday with. At the same time though and for the sake of completeness of the story, without necessarily going into criticism I would like to take advantage of this tool to give our readers the other side of the story being the...

Madison, Wi
Reviewed 31 March 2009

Staff at Hacienda was great! Very helpful, make sure you take advantage of mamaitas beach club if all you want to do is relax. 5th avenida is relaxing, safe and beautiful. Shops and anything you would want to eat they have. Hacienda was in a perfect location. We woke up at 4 am one morning to go check out the...

Thank Earlth241002
Toronto, Canada
Reviewed 30 March 2009

We spent the first half of our trip in Tulum, then went to Chichen Itza, and finished up in Playa del Carmen. Unfortunately, we were horrified by the town, but Hacienda Paradise is a beautiful, spotless, comfortable oasis with a friendly and helpful staff. It also has free buffet breakfast, which is a huge bonus. It is only a block...

Seattle, Washington
Reviewed 24 March 2009

I was just looking through the reviews and we also just got back from Playa Del Carmen where we stayed at the Hacienda Paradise from March 6-March 14. In our reservations we also requested a room with a balcony and quiet poolside. When we arrived, we were given a room in the far back of the hotel with a small...

Thank hSQU4RED
PlayadelKarma, General Manager at Hacienda Paradise Boutique Hotel by Xperience Hotels, responded to this review

Dears, Allow me first of all to thank you for the time you've taken in highlighting some aspects of your stay that were not up to your expectations. As a matter of completeness of information, we have the opportunity, through the instrument of the management response, to clarify some aspects that deserve to be mentioned. If on one hand we...

Camden, Maine USA
Reviewed 19 March 2009

The online reservation process was quick, easy, friendly and efficient. Check in was the same with cheerful, Spanish/English speaking gentlemen offering fresh juice and cold towels, so welcome after traveling. Room was nicely appointed as described with organic toiletries; also fresh, plush, white, comfortable bedding with modern Euro designed furnishings. Balcony/patio, Cont. breakfast included in price/restaurant, wireless access, quiet rooms,...

1Thank to-live-in-Europe
Reviewed 11 March 2009

Just got back from staying at this hotel and it was great. The location was close to all the action but off 5th avenue which meant better prices. Breakfast was light but it did the job. Bathrooms were beautiful, beds soft and the staff was very friendly and helpful. Free internet and computers a plus!

Thank chitraveler23Chicago
New Jersey
Reviewed 8 March 2009

My husband, 3-year-old daughter, and I stayed at the Hacienda Paradise for 7 nights, and had a wonderful stay. Our room was lovely, and the balcony overlooking the pretty courtyard and pool through a canopy of palm trees and fragrant flowers was a delight. The people who work in and run the hotel could not have been more friendly, helpful,...

1Thank JulieSW
Reviewed 3 March 2009

My wife and 18 month old son stayed here inFebruary. If you are looking for a small, boutique hotel with no frills (i.e., no big pool scene, no resort features), this is a great place. It is right off 5th avenue, on a quiet corner. Short walk to Mamitas beach club, short walk to all the action on 5th. Great...

Thank John1164
Reviewed 21 February 2009

It seems that this is a relatively new hotel because a lot of drivers, and visitors, did not know about the hotel. It is, however, not in a new building but it may be new management with a new name. The location is great; however, any hotel within the city of Playa Del Carmen has a great location because Playa...

Thank Mike99Md
Reviewed 9 February 2009

My wife and I stayed at Hacienda for five nights starting on January 27th, 2009. Location is very central, only 1 block off 5th Avenue between 20 and 22nd streets. Check-in was quick and problem free. The room was plenty big with direct access to the pool area (our room was on the ground floor). Continental breakfast was served by...

1Thank happy2live

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04/06/2017 05/06/2017
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  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
A private oasis of elegance and seduction in the heart of Playa del Carmen. This stylish hotel offers a unique and memorable holiday experience in the idyllic setting of the cosmopolitan and coastal city of Playa del Carmen.Hacienda Paradise enjoys an excellent location close to the famous 5th Avenue and its numerous shops, restaurants and bars. Located between the 10th Avenue and the famous "Quinta Avenida" (5th Avenue), pedestrian walkway only two blocks away from the Caribbean Sea, this Boutique hotel offers relax and comfort steps away from some of the most beautiful powder white sandy and turquoise crystalline water the Mayan Riviera has to offer. ... more   less 

Additional Information about Hacienda Paradise Boutique Hotel by Xperience Hotels

Address: 10 Ave. Between St. 20 & St. 22, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €59 - €153 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hacienda Paradise Boutique Hotel by Xperience Hotels 3.5*
Number of rooms: 33
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Also Known As:
Hacienda Paradise Boutique Hotel By Xperience Playa Del Carmen
Hotel Hacienda Paradise Boutique
Hacienda Paradise Boutique Hotel By Xperience Hotels Riviera Maya, Mexico - Playa Del Carmen
Hotel Style:
#29 Romantic Hotel in Playa del Carmen
#31 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Hacienda Paradise Boutique Hotel by Xperience Hotels staff and other travellers.
22 questions
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Questions? Get answers from Hacienda Paradise Boutique Hotel by Xperience Hotels staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best rooms are probably away form the pool area if possible if you do not want too much noise from people using the pool.”
glennk20142017, 10 May 2017 | Read review
“Rooms on calle 22 Norte are very quiet.”
irm600, 5 Mar 2017 | Read review
“ask for ground floor with a pool view.”
J8099IUstever, 29 Jan 2017 | Read review
“It's nice to have a room on the first floor.”
jordidelcroix123, 4 Aug 2016 | Read review
“I would not stay here again, better choices just across the street”
846Rascal26, 28 Jul 2016 | Read review
5 of 5
US$82* /night
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