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Hacienda Paradise Boutique Hotel by Xperience Hotels

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hacienda Paradise Boutique Hotel by Xperience Hotels
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1,318 Reviews from our TripAdvisor Community

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Showing 660: English reviews
Montreal, Canada
Reviewed 14 January 2010

been to this hotel 4 times for long weekends to 12 days stay. Treated like family, clean hotel, great staff, great breakfast. small pool but i go for the beach. i dont understand all these comments about bugs and muskitos etc etc THIS IS OUT OF ANYBODY'S CONTROL. Can you stop moskitos from invading your backyard? or your house? or...

Thank sunglow
Reviewed 2 January 2010

My husband and I chose Hacienda Paradise due to the good reviews on Trip Advisor, and the fact that we were on a budget. I have to be honest, it did not quite meet my expectations, but it did have some good points. PROs: -Breakfast was AMAZING! Seriously, the best breakfast ever! It almost completely made up for all the...

1Thank Robsgurl79
CynthiaHernandez, Relaciones Publicas at Hacienda Paradise Boutique Hotel by Xperience Hotels, responded to this review

Dear Guest, We are extremely sorry for what you have experienced during your stay with us. There are a number of issues that are being mentioned in your review that highlight a deficiency of service and care from our side. We simply don´t want to justify ourselves and rather hope you will be able to give us another opportunity to...

North Carolina
Reviewed 27 December 2009

My wife and I stayed at the Hacendia over Thanksgiving week. We looked into a number of properties but the reviews on Trip Advisor combined with the price lead us to select this hotel and we were not disppointed. We stayed in the Master Suite and there certainly was more than enough room for the two of us, large bathroom,...

2Thank ukbeachcomber73
Reviewed 26 December 2009

My mother, daughter and myself thoroughly enjoyed our stay at Hacienda Paradise. The Master Suite had everything we needed for a wonderful vacation. The hotel enjoys an excellent location, only a couple blocks from the beach and one block from the 5th Avenue shopping district. Happily, Hacienda Paradise is located close to the quieter end of 5th Avenue, it gets...

3Thank travelinghomebody09
Old Greenwich, CT
Reviewed 19 December 2009

As frequent visitors to Riveria Maya, usually 2-3 times each winter, we decided to stay closer to the village, rather than one of the many all inclusive resorts in the area. With the help of friends we found this gem of a boutique hotel, one short block from the "famous fifth ave." center. Much to our additional pleasure was the...

3Thank AJD77
Reviewed 12 December 2009

My wife and I are in our late fifties and have travelled extensively, experiencing many degrees of accommodations. For a non-mega resort, this property ranks at the top. Everyone, from housekeeping to the actual owners of this business, goes out of their way to ensure you have the best possible stay. They are truly sincere, not phoney, about seeing to...

2Thank KJV24
Reviewed 10 December 2009

We arrived on a Thursday and our resort is from Sat. to Sat. So we stayed at Hacienda for 2 nights. The staff was outstanding and helped us with everything. My husband had a toothache and needed a dentist. Not only did they reccomend one, they walked him down the street to where she was located. That is service. The...

1Thank Nassaubay
Reviewed 8 December 2009

I stayed 2 nights at Hacienda Paradise at the end of November. My good riend who lives in Playa referred me many small boutique properties but I have found this Hotel because of tripadvisor. The reviews were so good that I decided to book there. I am myself working in the hospitality industry and, when i travel, I am seeking...

Thank conciergeclefsdor
Atlanta, GA
Reviewed 3 December 2009

The hotel is very nice... Staff is so friendly and helpful. Thanks to Aldo at the front desk for his hospitality and to Christian at the travel desk who told us about the free public beach... Just as an FYI, we were accosted by the rental car agency for a $20 breakfast with champagne and snorkeling... turned out to be...

Thank maryann617
pasadena, ca
Reviewed 18 November 2009

This hotel had the best staff of any hotel I've ever stayed in EVER! Mauricio was not only helpful and knowledgeable but was funny, bilingual and is someone I now consider a friend. Cynthia, also so sweet and bilingual, went WAY above and beyond for my birthday and made it the most special birthday I have ever had. My room...

2Thank cblvs
CynthiaHernandez, Relaciones Publicas at Hacienda Paradise Boutique Hotel by Xperience Hotels, responded to this review

Dear guest It´s our greatest pleasure to know that your dream came true with us in Hacienda Paradise ; Mauricio , Cynthia, the housekeeping team and all of us are very thankful for your words. Knowing how important was that day for you, we tried to organize something special since what is important for you is important for us too!...

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11/06/2017 12/06/2017
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  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
A private oasis of elegance and seduction in the heart of Playa del Carmen. This stylish hotel offers a unique and memorable holiday experience in the idyllic setting of the cosmopolitan and coastal city of Playa del Carmen.Hacienda Paradise enjoys an excellent location close to the famous 5th Avenue and its numerous shops, restaurants and bars. Located between the 10th Avenue and the famous "Quinta Avenida" (5th Avenue), pedestrian walkway only two blocks away from the Caribbean Sea, this Boutique hotel offers relax and comfort steps away from some of the most beautiful powder white sandy and turquoise crystalline water the Mayan Riviera has to offer. ... more   less 

Additional Information about Hacienda Paradise Boutique Hotel by Xperience Hotels

Address: 10 Ave. Between St. 20 & St. 22, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €67 - €155 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hacienda Paradise Boutique Hotel by Xperience Hotels 3.5*
Number of rooms: 33
Reservation Options:
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Also Known As:
Hacienda Paradise Boutique Hotel By Xperience Playa Del Carmen
Hotel Hacienda Paradise Boutique
Hacienda Paradise Boutique Hotel By Xperience Hotels Riviera Maya, Mexico - Playa Del Carmen
Hotel Style:
#29 Romantic Hotel in Playa del Carmen
#31 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Hacienda Paradise Boutique Hotel by Xperience Hotels staff and other travellers.
22 questions
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Questions? Get answers from Hacienda Paradise Boutique Hotel by Xperience Hotels staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best rooms are probably away form the pool area if possible if you do not want too much noise from people using the pool.”
glennk20142017, 10 May 2017 | Read review
“Rooms on calle 22 Norte are very quiet.”
irm600, 5 Mar 2017 | Read review
“ask for ground floor with a pool view.”
J8099IUstever, 29 Jan 2017 | Read review
“It's nice to have a room on the first floor.”
jordidelcroix123, 4 Aug 2016 | Read review
“I would not stay here again, better choices just across the street”
846Rascal26, 28 Jul 2016 | Read review
5 of 5
US$79* /night
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