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Hacienda Paradise Boutique Hotel by Xperience Hotels

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Traveller (535)
Room & Suite (301)
Pool & Beach (226)
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Overview
  • Excellent67%
  • Very good26%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“yogurt”(40 reviews)
“reina roja”(12 reviews)
“master suite”(22 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,495)
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Traveller rating
459
191
37
13
11
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459
191
37
13
11
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All reviewsyogurtreina rojamaster suitecontinental breakfastlocation is greatnice bathroombeach towelstwo blocksfifth avenuesmall poolevery morningceiling fanrooms were very cleanour honeymooncancun airportmexicoconcierge
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1 - 5 of 711 reviews
Reviewed 2 weeks ago via mobile

This is a good hotel with a nice quiet pool and good rooms (fab air con!). But the staff are genuinely excellent - they are what makes it so good. They were friendly and faultlessly helpful in every interaction. They were wonderful with my daughter...More

Thank claireclaire2906
Response from XperienceHR, Gerente at Hacienda Paradise Boutique Hotel by Xperience HotelsResponded 1 week ago

Dear Ambassador claireclaire2906, Thank you so much for having taken your time to write such an awesome review, it makes us feel very happy because that is an indicator that our vision is being reflected in our Ambassadors’ (guests) Xperience, which is always be looking...More

Reviewed 11 March 2018 via mobile

We arrived in the middle of the night and meet by the friendly and helpful staff , fantastic personell , clean rooms and a satisfactory breakfast. Location is fantastic in close almost everything in Carmen . We also appreciated the quiet poolgarden. All in all...More

Thank Backehag
Response from XperienceHR, Gerente at Hacienda Paradise Boutique Hotel by Xperience HotelsResponded 4 weeks ago

Dear ambassador Backehag. We are really happy to read your comment; it was an honor to have you at Hotelito del mar By Xperience Hotels as our ambassador (guest), it is awesome that you could feel our infinite hospitality from all our devotees to hospitality...More

Reviewed 5 March 2018

This hotel has a perfect location with 1 block from Avenida 5 and is extremely clean, quaint. quiet. Great bang for your buck!! I was impressed with the cleanliness of the room/bathroom. The shower is great also, and the staff are so professional! We unfortunately...More

1  Thank Laagan85
Response from XperienceHR, Gerente at Hacienda Paradise Boutique Hotel by Xperience HotelsResponded 8 March 2018

Dear Ambassador Laagan85, It is always a pleasure to know about your experience with us at Hacienda Paradise. Nothing in the world makes us feel more proud that you enjoy our spaces and hospitality, thats our main goal and we always try to reach it...More

Reviewed 2 March 2018 via mobile

Centrally located, close to many bars and restaurants at 5th Avenue.Clean and the staff is really friendly and helpful, especially Cynthia the receptionist who helped us finding our lost luggages. Neville & Claire - Malta 🇲🇹More

Thank Neville B
Response from XperienceHR, Gerente at Hacienda Paradise Boutique Hotel by Xperience HotelsResponded 4 March 2018

Dear Ambassador Neville B, We are delighted to have had the pleasure of welcoming you on a wonderful getaway at Hacienda Paradise. Our hotel is truly the perfect destination for having an unforgettable time, whether you’re visiting with family, for romance, or with friends. We...More

Reviewed 23 February 2018 via mobile

This hotel is beautiful out of this world stunning for such good prices we needed a hotel near the airport and this was one of the best hotels on our trip and on top of all of that they were so friendly and helpful definetely...More

Thank Katie L
Response from XperienceHR, Gerente at Hacienda Paradise Boutique Hotel by Xperience HotelsResponded 26 February 2018

Dear Ambassador Katie L, We are delighted to have had the pleasure of welcoming you on a wonderful getaway at Hacienda Paradise. Our hotel is truly the perfect destination for having an unforgettable time, whether you’re visiting with family, for romance, or with friends. We...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Restaurant
Hotel Amenities
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Outdoor pool
Details
Price range
US$71 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Family Hotel in Playa del Carmen
#29 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$71 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Family Hotel in Playa del Carmen
#29 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (535)
Room & Suite (301)
Pool & Beach (226)
Dining (65)
Amenities (15)
Family and Play Areas (3)
Questions & Answers
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Clare H
16 January 2018|
AnswerShow all 5 answers
Response from Tanya T | Reviewed this property |
better take taxi to the ferry. its a good 20 min walk and if done with suitcases in that weather its not so pleasant. taxis are cheap and you can order one from the hotel too. i think its allways bussy there )
1
Vote
dygj225
27 December 2016|
Answer
Response from Steven J | Reviewed this property |
The rates are very reasonable
0
Votes
Room Tips
"There is no elevator so ask for first level if you don't like stairs."
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"Try to book room far from the street and in upper floors if possible."
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"my room on first floor was adjacent to a main road, but didn't feel overtly noisy once both room doors..."
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"Facing the front desk I thought the rooms to the left were quieter."
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