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Hacienda Paradise Boutique Hotel by Xperience Hotels

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Traveller (548)
Room & Suite (305)
Pool & Beach (226)
Overview
  • Excellent68%
  • Very good25%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“yogurt”(40 reviews)
“reina roja”(12 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,555)
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722 results
Traveller rating
468
192
37
14
11
Traveller type
Time of year
LanguageEnglish
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468
192
37
14
11
Show reviews that mention
All reviewsyogurtreina rojacomfortable hotelmaster suitelocation is greatbeach towelstwo blocksnice poolquiet at nightevery morningceiling fanrooms were very cleanwater pressureour honeymooncancun airportavenuemexico
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1 - 5 of 722 reviews
Reviewed 1 week ago via mobile

I stayed for 4 nights at the hotel and I had a great time here. The hotel is in a great location in Playa del Carmen, not right on 5th Avenue so it was quiet, yet it is close enough to be right in the...More

Thank Uta K
Response from XperienceHR, Gerente at Hacienda Paradise Boutique Hotel by Xperience HotelsResponded yesterday

Dear Ambassador Uta K, What a beautiful comment, thanks a lot for having stayed with us, our mission is to project our Infinite Hospitality to all our Ambassadors (guests), we are really happy to see we could make you feel comfortable and that you liked...More

Reviewed 1 week ago via mobile

On our honeymoon we stayed here and had a great time. Service is great, staff is really nice and helpful.The rooms are kept really clean and we enjoyed the nice breakfast every day and the lunchboxes when we went somewhere before breakfast time. We would...More

Thank Cathelijne2018
Reviewed 1 week ago via mobile

I stayed in this hotel for one week and in one word: perfect! The staff was very friendly and always willing tot help. The size of the hotel is rather small, so you the staff knows you and you know them. Even if you have...More

Thank Guillaume D
Reviewed 5 July 2018

This hotel was in a very handy location - walk to everywhere. The pool was lovely and the rooms were very comfortable. The desk staff were very helpful when we needed help with laundry and our election voting papers to be copied and sent.More

Review collected in partnership with this hotel
Thank paekakmillsy
Response from XperienceHR, Gerente at Hacienda Paradise Boutique Hotel by Xperience HotelsResponded 4 weeks ago

Dear Ambassador Paekakmillsy, First of all, we really appreciate your comment and we thanks you to share it with the travelers, we are so happy to read that you had a nice stay, as you mention it , we are in a very good location...More

Reviewed 20 June 2018

Stayed at this hotel in March and had a great experience. Room was large, nice courtyard, a/c worked great and location of hotel could not have been better! Had some initial concerns about noise because of surroundings, however, there were no noise issues at all....More

Review collected in partnership with this hotel
1  Thank Barbie B
Response from XperienceHR, Gerente at Hacienda Paradise Boutique Hotel by Xperience HotelsResponded 1 July 2018

Dear Ambassador Barbie B, We are delighted to have had the pleasure of welcoming you on a wonderful getaway at Hacienda Paradise. Our hotel is truly the perfect destination for having an unforgettable time, whether you’re visiting with family, for romance, or with friends. We...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Restaurant
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Outdoor pool
Details
Price range
US$56 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Family Hotel in Playa del Carmen
#29 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$56 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Family Hotel in Playa del Carmen
#29 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (548)
Room & Suite (305)
Pool & Beach (226)
Dining (66)
Amenities (15)
Family and Play Areas (3)
Questions & Answers
Ask a question
Clare H
16 January 2018|
AnswerShow all 5 answers
Response from Tanya T | Reviewed this property |
better take taxi to the ferry. its a good 20 min walk and if done with suitcases in that weather its not so pleasant. taxis are cheap and you can order one from the hotel too. i think its allways bussy there )
1
Vote
dygj225
27 December 2016|
Answer
Response from Steven J | Reviewed this property |
The rates are very reasonable
0
Votes
Room Tips
"Room facing the pool"
Jeyner
2 million years ago
Read review
"The master suite is worth the price - bar, TV area, huge bedroom and bathroom with Jacuzzi and bidet!"
S691HHannb
2 million years ago
Read review
"There is no elevator so ask for first level if you don't like stairs."
elCubanito305
2 million years ago
Read review
"Try to book room far from the street and in upper floors if possible."
drshervin
2 million years ago
Read review
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